Question

Disk Drive Seek Failure on New Computer

Asked by: CCSNV

My client bought a brand new Dell Vostro 200. It worked fine for about 3 days now when you power it on it gives this error message: Disk Drive 0 seek Failure, Press F1 to Continue or F2 for Setup.  I have done both see below:

F1 to continue:  Computer boots, goes to desktop, everything is locked up with the screen saver playing.  Can't even use CTL, ALT, DELETE.  Have to hard boot to restart.

F2 to run setup:  I went into the bios configuration and tried everything, restored defaults still didnt work, computer doesnt have 3.5 floppy so I disabled that - still doesnt work, set boot prefrence to:
1- Hard Disk
2- CD / DVD Rom
3- Network
- Still nothing, also tried the following:
New Hard Drive = Same error Message
New Motherboard = Same error Message
New Ram (2GB) = Same Error Message
New Power Supply = Same Error Message
Updated BIOS = Same Error Message
Reloaded Software = Same Error Message

Computer Details:
Windows XP Home Edition SP2
2GB Ram
P4 Duo Core

Anyone have any idears?

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Asked On
2008-01-05 at 15:44:26ID23061337
Tags

Disk Drive 0 Seek Failure - Press F1 to Continue or F2 for Setup

Topics

Hardware Components

,

Miscellaneous Hardware

,

Computer Hard Drives

Participating Experts
3
Points
500
Comments
4

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Answers

 

by: eXpeLLeD_4RM_heLLPosted on 2008-01-05 at 16:06:04ID: 20591765

Have you Tried changing ur IDE cables or SATA cables?

 

by: CCSNVPosted on 2008-01-05 at 16:09:41ID: 20591779

Yes, Replaced the SATA cables and ensured that they were properly connected.

 

by: ded9Posted on 2008-01-05 at 16:16:22ID: 20591806

Hi,

If its 3 days old call up dell as soon as possible and get replacement.You have only 19 days left for a full computer exchange.


Ded9

 

by: chilternPCPosted on 2008-01-05 at 16:24:54ID: 20591847

I agree with ded9 - phone Dell NOW!
they will replace - its also under warranty. - don't mess with a new PC under warranty - send it back

20120131-EE-VQP-002

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