Steve-Johnson
asked on
How can I make Windows 8.1 reliably recognise my DVD drive?
I'm running a fresh installation of Windows 8.1 on my desktop PC. Everything is working fine except for the DVD drive, which Windows does not recognise. I know that the drive is powered because I can insert and remove discs and the drive spins up. However, the drive does not appear at all in Explorer and there are no entries for disc drives in the Device Manager.
I've read online that this seems to be quite a common problem - Microsoft themselves list a few possible solutions which mostly involve editing the registry (http://support2.microsoft.com/kb/314060). I have attempted all of the solutions in the article, with the exception of reinstalling the driver (which I cannot do, as there is no relevant entry in Device Manager).
On one occasion I was able to make the drive appear, and used VLC to successfully play a DVD. However, the next time the machine was booted the problem recurred exactly as before.
Can anyone shed any light on this?
I've read online that this seems to be quite a common problem - Microsoft themselves list a few possible solutions which mostly involve editing the registry (http://support2.microsoft.com/kb/314060). I have attempted all of the solutions in the article, with the exception of reinstalling the driver (which I cannot do, as there is no relevant entry in Device Manager).
On one occasion I was able to make the drive appear, and used VLC to successfully play a DVD. However, the next time the machine was booted the problem recurred exactly as before.
Can anyone shed any light on this?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
99 times out of 100 it is because of software creating incorrect upper/lower filter settings.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Machine doesn't attempt to boot from bootable CD.
Next steps:
Try the drive in another machine.
Swap cables.
Try another SATA socket..
Next steps:
Try the drive in another machine.
Swap cables.
Try another SATA socket..
ASKER
I've requested that this question be closed as follows:
Accepted answer: 250 points for McKnife's comment #a40350171
Assisted answer: 250 points for nobus's comment #a40351578
Assisted answer: 0 points for Steve-Johnson's comment #a40498272
for the following reason:
To fix a problem ask 3 questions:
Has it ever worked?
When did it last work?
What has changed?
Solution was to plug cable into alternative mother board socket. Then it booted from a bootable CD.
Thanks Gents.
Accepted answer: 250 points for McKnife's comment #a40350171
Assisted answer: 250 points for nobus's comment #a40351578
Assisted answer: 0 points for Steve-Johnson's comment #a40498272
for the following reason:
To fix a problem ask 3 questions:
Has it ever worked?
When did it last work?
What has changed?
Solution was to plug cable into alternative mother board socket. Then it booted from a bootable CD.
Thanks Gents.
Steve, if that was the solution, you either have a bad contact in cable or connector, or a bad controller output
if i were you, i would reconnect it to the original one, to test
if i were you, i would reconnect it to the original one, to test
ASKER
Trying to boot from a CD was a good tip. Plugging in drive to another motherboard socket with existing cable fixed the problem. Thanks everyone for the suggestions.
Run Command Prompt as an Administrator.
Type following and press enter
reg.exe add "HKLM\System\CurrentContro
Reboot the system