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11.04.2007 at 06:43PM PST, ID: 22938253
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I can't get the Realtek AC'97 Audio drivers to install.

Tags: realtek, audio, driver, install
I downloaded the drivers for the onboard devices for my friend's e-machine.  The audio driver that was included is the Realtek AC'97 Audio driver.  Whenever I install it it crashes out halfway through.  If I report the error to Microsoft it comes back as a known issue with no known fix.  I've looked all over message boards and haven't found anything.

I tried disabling the audio in the bios, and the software will fully install.  But then when I enable the audio on the board again it just boots up and immediately reboots over and over again.  Please help!

Dave
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Question Stats
Zone: Computer Hardware
Question Asked By: magicspringsadmin
Solution Provided By: nobus
Participating Experts: 3
Solution Grade: A
Views: 191
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11.04.2007 at 06:58PM PST, ID: 20213583

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11.05.2007 at 12:04AM PST, ID: 20214458

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11.05.2007 at 09:38AM PST, ID: 20217817

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11.05.2007 at 09:42AM PST, ID: 20217850

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11.05.2007 at 09:47AM PST, ID: 20217886

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11.05.2007 at 09:53AM PST, ID: 20217931

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11.05.2007 at 09:59AM PST, ID: 20217976

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11.05.2007 at 10:48AM PST, ID: 20218320

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11.05.2007 at 12:14PM PST, ID: 20219097

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11.05.2007 at 12:19PM PST, ID: 20219131

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11.05.2007 at 07:06PM PST, ID: 20221159

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11.05.2007 at 11:24PM PST, ID: 20221921

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11.27.2007 at 02:03PM PST, ID: 20361703

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11.04.2007 at 06:58PM PST, ID: 20213583

Rank: Guru

Which model of eMachine is it? Does the computer have both on-board audio AND a separate sound card? If it does have both, what is the make and model of the separate sound card?
 
11.05.2007 at 12:04AM PST, ID: 20214458

Rank: Sage

can you test with another sound card? the on-board one just may be bad
Accepted Solution
 
11.05.2007 at 09:38AM PST, ID: 20217817
Its a model T2862.  No additional sound card, onboard only.  I don't have another soundcard to test with.

Dave
 
11.05.2007 at 09:42AM PST, ID: 20217850

Rank: Sage

check with your friends, to borrow one ...
 
11.05.2007 at 09:47AM PST, ID: 20217886
I figure my best bet is to just buy one.  But does anybody know anything about this issue with the driver?
 
11.05.2007 at 09:53AM PST, ID: 20217931

Rank: Wizard

I agree with Nobus, it sound like sound built-in onboard is shorted or damaged. Even you have no driver for this, it should NOT shutdown system unless it has shorted or damage that caused issue.
 
11.05.2007 at 09:59AM PST, ID: 20217976
I'm just going to disable it and put in a new soundcard.  Now what to do with the points since there appears to be no solution to the actual problem?
 
11.05.2007 at 10:48AM PST, ID: 20218320

Rank: Guru

Have you tried contacting eMachines support?

http://www.e4me.com/support/options.html
 
11.05.2007 at 12:14PM PST, ID: 20219097
They won't do anything since its out of warranty.  They were nice enough to offer to mail me the drivers on a disk (the same ones i was able to download) for $39.99 support fee + $15.99 for the disk.  Aren't they sweet.
 
11.05.2007 at 12:19PM PST, ID: 20219131

Rank: Wizard

The Sound PCI card works fine?
 
11.05.2007 at 07:06PM PST, ID: 20221159

Rank: Guru

And in Device Manager, no exclamation points or Unknown Devices? What happened that you were trying to install the driver in the first place? Had the sound stopped working, or did someone do a new install of the OS, or . . .?
 
11.05.2007 at 11:24PM PST, ID: 20221921

Rank: Sage

you can check for a second hand sound card on e-bay too
 
11.27.2007 at 02:03PM PST, ID: 20361703
New card fixed the problem.  Sorry it took so long to get back to you guys, I've been on vacation.  Thanks!
 
 
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