[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.
Question
[x]
Attachment Details

How can I get my sound and usb back?

Asked by dwinber in Computer Sound Cards

Tags: Realtek AC97 Toshiba M35X-S311 Laptop

Toshiba M35X-S311 Laptop
Realtek AC97 Soundcard

I have lost my sound and usb.  I have done a lot of troubleshooting so I suspect it is a MOBO issue.  

Soundcard and USB are listed as functioning properly in the Device Manager, but neither works through speakers or headphones.  None of my USB ports work.

If I go to Sounds and Audio Devices in the Control Panel, my device volume and speaker settings are greyed out.  I have found some examples of this on this site of the greyed out settings, but none that fixed the issue.

What I have tried with no positive results:
Total reformat and reinstall to factory settings.
Ugrade my driver version from the Toshiba support site.
Upgrade BIOS to current.
There is no option in BIOS to enable/disable on-board sound.
I cannot even successfully remove the sound device to reinstall it.  It shows despite uninstalling.
There are no hardware conflicts or errors.

Any Suggestions?
[+][-]05/18/09 03:34 PM, ID: 24417067Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/18/09 03:43 PM, ID: 24417134Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/18/09 03:50 PM, ID: 24417183Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/18/09 04:04 PM, ID: 24417275Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/18/09 04:19 PM, ID: 24417360Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/18/09 04:47 PM, ID: 24417502Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/18/09 10:04 PM, ID: 24418557Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20100308-EE-VQP-141 - Hierarchy / EE_QW_3_20080625
Your technology problems solved.
Close See Plans and Pricing. Try it FREE for 30 days.