Question

"your audio hardware configuration has changed. you must reinstall soundmax "

Asked by: artradis

I upgraded a user PC from Win XP Pro 32bit to 64bit. Now I am getting this error message "your audio hardware configuration has changed. you must reinstall soundmax " everytime I boot up. I had tried uninstalling the sound device/driver but the message still returns.

It may be some corruption or setting as the same device driver installs on other x64 bit PC (also of the same model).

Any one came across this problem before?

Thanks
Joo

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Asked On
2009-08-16 at 20:50:24ID24657167
Topics

Computer Sound Cards

,

Windows XP Operating System

Participating Experts
3
Points
500
Comments
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Answers

 

by: pankusareenPosted on 2009-08-16 at 21:46:44ID: 25111664

U can try driver Magician it will automatically detect the Best driver for ur sound card.
and if u are doing it manually be sure u had downloaded the 64bit driver of ur sound card

 

by: IainNIXPosted on 2009-08-17 at 01:25:22ID: 25112350

you should be checking the laptop's website for the 64 bit driver for XP, just incase they have tweaked/updated it. Your other option is to check the chipset manufacturer, for example Realtek or Soundmax are the more common chips, check Device Manager for the exact model.

in the meantime, you should be able to disable the card/port, which will stop the error messages.  when your ready to re-install, enable the card, uninstall the driver, then from the Device Manager, tell it to rescan, and then say you will tell it where to look for the driver (do not auto-detect).  Give it the file path to the driver's INF file and then select, hopefully on the list it will show the soundcard model, then proceed as normal, if it pops up with an objection the the driver is not signed, ignore and choose continue.

this should then re-apply the driver update and the control panel application.

 

by: nobusPosted on 2009-08-17 at 04:01:38ID: 25113079

it's possible you must uninstall the soundmax software, not the driver  only.
try that from add/remove programs; then reinstall

 

by: artradisPosted on 2009-08-17 at 18:51:03ID: 31616396

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20120131-EE-VQP-002

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