Install Services pack 3 and also check the firewall is enable or disable
Regards
Vishu
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The laptop is a IBM Lenovo T61
On our network/domain the connectivity seems fine, I can connect it to our exchange, file servers, print servers everything... but for some reason people are unable to remote connect to this Laptop, and all services/features in terms of remote connection is enabled and should work, but they still cannot connect.
We have tried normal mstsc and other 3rd party apps like Teamviewer, but nobody can connect to it.
Also at times the keyboard and mouse pad on this notebook just refuses to work, and I have to sometimes reboot it 3-4 times before they start working.
All the necessary drivers are up to date on this laptop including the latest Network drivers, and I have also done a repair from an XP CD but this did not help. System is running XP SP2 fully up to date.
Any Ideas?
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See if you can ping the machine. If you can, then firewall (as suggested) is the likely culprit. Try as a test to connect by IP address rather than name.
With respect to keyboard and mouse, that is likely a hardware problem and I would get the machine serviced.
I am working right now on a T61p and I can easily connect to it, and the keyboard and mouse are fine.
... Thinkpads_User
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by: greegzPosted on 2009-09-25 at 04:18:48ID: 25421841
firewall on? try turn off