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8.3

rebuild dell dimension 8400

Asked by sidwelle in Personal Computers, Computer Hard Drives, Microsoft Windows Operating Systems

Tags: Dell Dimension rebuild CD(s)

I am trying to rehab a Dell Dimension 8400.  Got on the Dell website and ordered a new HD (500g) and a memory upgrade to 4g.  The replacement parts sales tech then referred me to another Dell website to order the original CD kit for that machine.  All came in the mail a week later and I stuck it all together and started feeding it CD(s).  

Dell support clams that they sent me the correct disk, but what they sent is not what remember.
My experience in rebuilding systems was to first insert the manufacture CD and let it prep the drive and it prompts for the windows CD.  All Dell sent was a windows CD and diagnostics CD.
Not the recovery or rebuild CD.  Am I correct that their should be another CD from Dell that gets you started before the WinXP cd ?

While waiting, I went ahead and used the WinXP CD and like it should, it found the new drive and partition, format and installed. All was good until the reboot to finalize the install.
It boots, gets past the bios screen, shows the windows logo screen for about a 2 count and Blue-Screen ?  (*** STOP: 0x0000007B (0xBACC3524, &  )

I figure 1 of 2 possible things happen at that moment. 1.) The video driver is loaded and that caused a Blue-Screen or 2.)  The system tried to start reading the drive in 32 bit mode and it crapped out.  If  '1' scenario is correct, I don't have the correct driver for the Video.  If scenario '2' is correct, I may have a bad drive or controller.
BTW, tried to boot in Safe-Mode and it Blues-Screened as well !

Any help from Dell Guys is appreciated.

Thanks.




[+][-]09/27/09 08:35 PM, ID: 25436637Accepted Solution

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Zones: Personal Computers, Computer Hard Drives, Microsoft Windows Operating Systems
Tags: Dell Dimension rebuild CD(s)
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Solution Provided By: jamietoner
Participating Experts: 3
Solution Grade: A
 
[+][-]09/28/09 09:12 AM, ID: 25440565Assisted Solution

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[+][-]09/28/09 10:01 AM, ID: 25441048Author Comment

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[+][-]09/28/09 06:54 PM, ID: 25445382Author Comment

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[+][-]09/29/09 06:32 AM, ID: 25448780Assisted Solution

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[+][-]09/29/09 06:25 PM, ID: 25454906Author Comment

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