Registry Settings for CD Burner

This has been going on for much longer than a few days. I kept thinking that the installation of iTunes or a CD Burner program would fix it. Nope. I finally concluded the unit was bad. Nope. I'm at a loss.

If this is stillopen since the asker has resigned to the fact teh rom is bad.
However all burners require an authoring tool such as Nero or Roxio as 2 examples they will help the rom drive be recognised.
itunes alone will not
So install your bundled software with this rom burner that should fix it

Some programs modify the upperfilters and lowerfilters in the registry, and when you uninstall them they do not restore those settings. That could be what happened in this case.

There is a FixIt tool for vista and also one for XP, from microsoft, in the KB article linked below... see if running the one for XP fixes you up.

http://support.microsoft.com/kb/314060

There are directions for manually hacking them out of the registry at the bottom of that article, but please see if the FixIt tool works, first.

As per above with reference to upper and lower filters for the optical drives ( CD / DVD drives ) also what error message do you get when trying to use iTunes to burn ?

I think there is another piece of software that you can re install that iTunes uses to burn cd's but if you post back with the error message we can go from there.

what burning program do you use?   uninstalling / reinstalling it can help

Okay, I installed Nero and it works and so does CDBurnerXP. iTunes is still unhappy with my registry settings. I would attempt to fix this without guidance, but I think this is where I got off the rails to start this whole mess.

There are many references to this issue with iTunes, most of which suggest reinstalling, so I uninstalled, downloaded a fresh copy of the code, and installed. Same problem.

I really appreciate all the time and attention. This problem has been driving me nuts.

Hi mdcollier

Do you happen to know if your "CD" drive(s) is/are SATA or standard IDE?
IDE connections are the wide grey "ribbon" cables with the connectors being about 2 inches wide, whereas SATA connections use much smaller connectors and have narrow oval cables.  Of course, some IDE cables are round rather than flat, but the connectors are wide.  If you don't know, then if you supply the make and model number we can find out.

There have been some very good suggestions so far for you to work through.
Firstly I suggest that you stop using Registry Mechanic to try and fix this issue or you could mess up your system more.

Here's what I would do:

Copy the text in the Code snippet and paste into Notepad.
Do a File > Save As > and browse to your Desktop.
In the "File Name" field of the Save dialog, type the following file name INCLUDING the " " around the name:

"Show_Hidden_Devices_XP.cmd"

Close Notepad and double-click on the new batch file on your desktop.
Follow what it tells you to do on the screen.

In Device Manager you will now see some "greyed-out" devices.  These may be configured devices that just are not connected, or may be left-over "phantom" devices.

Expand the section "DVD / CD-Rom Drives".

Right-Click each of the drives showing in there, including the greyed out ones, and choose Uninstall.  Do this for ALL of them.

When done, close Device Manager (the "dos" window will close when you do that), and restart your computer.

When the computer has booted fully, open Device Manager again and ensure that it is showing the device(s) under the "DVD / CD-Rom Drives" section.
Right-Click on it/them and choose "Properties".
Under the "General" tab you should be seeing "This device is working properly" under the Status tab, and the "Device usage" field should be showing the drive as "enabled".
Under the "Driver" tab click on "Driver Details".
Click on each of the lines that show there and take note of the path to the driver file and also the details that show in the grey area below when each is clicked on.

CD devices do not require the separate installation of Drivers.  The operating system should provide them.  However, some software will add a driver file that may conflict.

Let us know these things and we can take it from there.

Here's the contents of the batch file to copy and paste into Notepad as described earlier:

 

@echo off
echo.
echo.
echo 	Configuring Device Manager to display phantom devices ...
echo.
set devmgr_show_nonpresent_devices=1
echo.
echo 	When Device Manager opens, click on the 'View' menu
echo 	and click on 'Show Hidden Devices' to check it.
echo.
echo 	Press any key to open Device Manager...
echo.
pause > nul
devmgmt.msc
exit

                                              

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Hmmm.  I see you posted while I was typing.

I know absolutely nothing about iTunes, so that's where I have to excuse myself.

Bill it is an IDE drive. I will immediately uninstall Registry Mechanic and then start working my way through your instructions.

THANK YOU!

Okay, did all of that. iTunes is still not happy with the registry settings.

something to do with gear software as per this link ( near the bottom of the page )

http://support.apple.com/kb/TS2308

http://support.apple.com/kb/TS2372

http://support.apple.com/kb/HT1567

Those should get you started

removing gear

http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_removing%2C_64_bit_versions%2C_etc

latest version of gear

http://www.gearsoftware.com/support/drivers.php

Tiny Url of the first url just in case

http://tinyurl.com/3cg946

sorry to make a third post but just to make sure you have quit itunes completely before removing and re installing gears software as per steps from the very fist link ( apple support knowledge base link that is ) that I posted, steps below

Solution 3

   1. Quit iTunes.
   2. Manually remove the GEAR driver software using the steps found here.
   3. Remove any stand alone GEAR software installers from the Programs and Features control panel, if present.
   4. Install the updated GEAR driver.

The only other option I can think of is to download the latest version of chipset / ide / sata drivers for your computer and ensure those are up to date.

iTunes loves me again! What is gears and do I have to reinstall it?

What did you do to fix it then ?

Gears is the software that itunes uses to do burning of cds / discs etc - i never really looked into it I just un installed and re installed as per the guide on one system I had problems with and it fixed it ( easier way is to un install and re download latest version of itunes as you already tried )

I uninstalled Gears, but did not reinstall it.

As gecko has mentioned, these utilities or applications use some kind of CD-Burning "plugin", and often these conflict with each other.

Although not immediately pertinent to your current issues, you may find this other question interesting reading:
http://www.experts-exchange.com/Q_24765799.html
It can be a real annoyance.  That question is only informational.  DON'T try any of the suggestions in it.

Well, this is unexpected. Now my blank canvas gmail signatures isn't working? Did I get carried away deleting gears keys in the registry? I downloaded and installed Google Gears, but to no avail. How could this be related?

Sticky problem. Walked me through it step by step. Outstanding assistance!

you can set signatures in settings / preferences in gmail itself unless you have your own email client ?

Not sure if I did mention the conflicting part or not but thanks for reading my mind *grins* :D

The Blank Canvas is cool because it allow you to use HTML. Found a different program called WiseStamp I actually like better. Dunno why Blank Canvas stopped working, but whatever.

One thing gets fixed another breaks - not sure if its a windows thing or what but I always found it the way with computers.

Maybe thats just me lol

And serendipity. I like TimeStamp much better than Blank Canvas. But I was at my wit's end with the CD issue. Thanks!!

Check that. It's called WiseStamp. Works with Gmail, Yahoo, Hotmail, AOL. Very nice.