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brian ramos

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what are some must have software tools for an IT Tech

what are some must have software tools that every IT Technician should have and know how to use

list the name as well as its purpose.....
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Joseph Daly
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If you are doing anything in a MS Active directory domain I wrote the following article with many of the tool I use every day.

https://www.experts-exchange.com/Software/Server_Software/File_Servers/Active_Directory/A_4221-Active-Directory-Administrator's-Tool-Kit.html
Wireshark for network packet analysis.
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Sean Scissors
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Some small knives for you:

netscan.exe - surfes local networks ans delivers reachable ips, hostnames and usually some open ports, you get a fast local network overview

siw.exe System Information for Windows, fast overview of an individual pc, server or notebook configuration, its hardware, esp. description/ type / manufacturer/ age of the motherboard, RAM slots, RAM modules found, physical and logical drives and usage, installed software, some serial numbers or product keys and so on.

Autoruns: what the hell starts on my machine automatically every day?

Some other small MS-Tools from formerly sysinternals.

Some command line built-in tools in Windows or other OSes (ping, nslookup e.g.)

A couple of bootable rescue CDs or DVDs or USB sticks containing e.g. ERD Commander, Windows PE, Acronis Disk Director, and some common tools to reset local admin passwords, editing registry, checking drives, check RAMs, restoring system recovery points ... some of the iso-images to burn you will find by asking google and co, some are 4 free, some other, mostly the better ones 4 a few bucks.
I forgot something else, PortableApps. These are applications you can take with you on a stick and you don't need to install anything on the PC. A wide variety of apps are available...

http://portableapps.com
I keep ccleaner, malwarebytes, and regmechanic on my Skydrive for when I'm out in the field. I also have a program that allows you to get by forgotten passwords. But those are the ones that I use most often in the general field.
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