Running a POS system that connsists of an IBM-4910-E4S box, Windows XP - SP3, Celeron 1GHz, 997MHz, 504MB RAM, Datalogic 2200VS scanner (Serial), Epson TM88IV Thermal Printer (USB), SAGEM EFTPOS Teminal (Serial). However we randomly have reboots where the computer just shuts off and restarts, there is no BSOD, just black as if the power has gone.
Mindump points to USB printer?? ANy advice would be great!!
EVENT
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000b8 (0x00000000, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini11
0609-01.dm
p.
DUMP:
MODULE_NAME: TMUSBXP
FAULTING_MODULE: 804d7000 nt
DEBUG_FLR_IMAGE_TIMESTAMP:
4715a31d
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0xB8
LAST_CONTROL_TRANSFER: from 80541a37 to 804f8c90
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f889bd80 80541a37 000000b8 ffffffff 00000202 nt+0x21c90
f889bdd8 aa1286a4 00000000 00000000 00000000 nt+0x6aa37
f889be10 aa1286ef 81d4e5a8 00000001 81d598c8 TMUSBXP+0x96a4
f889be24 aa12273f 81d4e4f0 81d3c913 81d3c858 TMUSBXP+0x96ef
f889be4c 804f069e 81d4e4f0 00000000 00d598c8 TMUSBXP+0x373f
f889be7c f7bf10d5 81d3c858 820261f0 8235e028 nt+0x1969e
f889bee4 f7bf1d47 81d598c8 00000000 8235e7d8 USBPORT+0xa0d5
f889bf14 f7bf2944 026e6f44 8235e0e0 8235e0e0 USBPORT+0xad47
f889bf4c f7bf413a 8235e028 805426d8 8235e230 USBPORT+0xb944
f889bf78 f7c0224b 8235e028 805426d8 8235e028 USBPORT+0xd13a
f889bfb4 f7c023c2 8235e028 00000001 8215bd98 USBPORT+0x1b24b
f889bfd0 80541b8d 8235e64c 6b755044 00000000 USBPORT+0x1b3c2
f889bfd4 8235e64c 6b755044 00000000 8235e0ec nt+0x6ab8d
f889bfd8 6b755044 00000000 8235e0ec 00000000 0x8235e64c
f889bfdc 00000000 8235e0ec 00000000 00000000 0x6b755044
STACK_COMMAND: kb
FOLLOWUP_IP:
TMUSBXP+96a4
aa1286a4 ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: TMUSBXP+96a4
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: TMUSBXP.SYS
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
