Question

Shutting down problems..

Asked by: gugu_1500

Dear Experts!

I have a problem when i shut down my computer.Although i shut down my pc, I see the following message on my monitor and the cpu cannot be shut down.

Out of Range
H:30-70 kHz
V:50-120 kHz
PC DISPLY SETTING CORRECT?

How can i solve this problem?Please help me..

gugu

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Asked On
2003-11-04 at 01:20:38ID20787123
Tags

disply

,

down

,

monitor

,

problems

Topic

General Computer Systems

Participating Experts
5
Points
100
Comments
17

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Answers

 

by: WakeupPosted on 2003-11-04 at 01:29:06ID: 9677213

The out of range error, is usually a display problem.  However upon shut down...the resolution if it posts up a message like that either the picture or display is displaying out of synch...or too high for the monitor to handle.  What kind of monitor is this?  and do you know what the maximum resolutions and refresh rates this can handle?

 

by: qfrenPosted on 2003-11-04 at 04:19:04ID: 9677973

hi:

try to reinstall the current driver or the latest one for ur VGA card...
btw, what OS u using?


q

 

by: gugu_1500Posted on 2003-11-04 at 16:58:16ID: 9683563

hi wakeup

What should i set a refresh rate? I set 100hz to refresh rate. The problem still cannot be solve.What shall i do?

gugu

 

by: gugu_1500Posted on 2003-11-04 at 17:01:23ID: 9683581

The monitor is Multi Sync V730 NEC. OS is win 98 SE

 

by: WakeupPosted on 2003-11-04 at 18:15:40ID: 9683848

Usually if you are trying to figure out or diagnose your system, you should set the refresh to 60hz.  100 is quite high.  Depending on the resolution as well....

What is your resolution settings? (ie: 640x480, 1024x768....etc etc...)

 

by: gugu_1500Posted on 2003-11-04 at 18:37:36ID: 9683902

OK i will try it .. Is there any way to solve it.. I already reinstall the VGA driver,.. The problem is still the same

gugu

 

by: WakeupPosted on 2003-11-04 at 21:27:56ID: 9684456

Run the resolution at like 640x480, and a refresh rate of 60.

see how that goes?

 

by: gugu_1500Posted on 2003-11-04 at 21:44:38ID: 9684535

The message still comes out.

 

by: WakeupPosted on 2003-11-04 at 23:09:26ID: 9684849

hmmmm..........something else is the problem then....what video card do you have?  You may have an incorrect video card driver or are using the safemode drivers or whatever windows 98 detects your card as, which may be incorrect....

 

by: gugu_1500Posted on 2003-11-04 at 23:35:28ID: 9684956

I have used this computer for a long time.Suddenly, this message comes out yesterday. The graphic card is NVIDIA RIVA TNT Model 64/ Model 64 Pro. Why does this message come out?

thanks wake up

gugu

 

by: WakeupPosted on 2003-11-05 at 00:03:48ID: 9685054

Are you using the latest nvidia video card drivers?  www.nvidia.com
should have the latest drivers for your video card.

 

by: asurada2003Posted on 2003-11-10 at 19:38:26ID: 9719833

hi,
Try u reset the Monitor setting to it defult.

 

by: gugu_1500Posted on 2003-11-11 at 00:09:43ID: 9720646

asurada

I tried it but the problem is still the same

gugu

 

by: nealbingPosted on 2003-11-20 at 22:40:44ID: 9795087

I think that what we have to do here is determine whether for sure if this is a hardware or software problem.  You said that you have used this computer for a long time so I will assume that it has been shutting down completely.  What I would try first is to try to eliminate any software issues.  I would boot the machine into safemode and then try to shut it down.  If it shutdown consistently without any problems then you know that there is a peice of software running that is causing a conflict.  If you have any Anti-Virus programs installed on your computer, I would start with it.  If while in safe mode you cannot shutdown successfully and you get that same error message, then were definately looking at a hardware issue.  You could then take the monitor and try to eliminate it as the culprit by testing it on a different computer using different refresh rates each time you shutdown.  This is to test the monitors ability to detect the signals coming from the motherboard.  If the monitor tests out ok... test the video card.  The best way to test the card is to isolate it from your system by installing it in another computer.  If it works ok and the test computer shuts down consistently, began to suspect the motherboard in your old system.  I would begin with running diagnostics on your cpu and your system bus.  I hope this helps a little.

 

by: waffleironheadPosted on 2004-02-17 at 12:04:06ID: 10385629

No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

Split between: Wakeup,qfren

Please leave any comments here within the next four days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

waffleironhead
EE Cleanup Volunteer

 

by: gugu_1500Posted on 2004-02-22 at 05:16:45ID: 10425319

HI experts,
The problem has been solved when i reinstalled the window.

hi Computer 101

Please help me close this question.

regards,
gugu

20120131-EE-VQP-002

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