Question

uncorrectable read error / bad block on disk 0

Asked by: undivine

I have a HP Netserver E60 running Win2k server sp4, with system partition on SCSI drive 10GB, and data mount E: and F: on a IDE 60GB Maxtor. Today the IDE seems to have failed: in syslog I have these dmio errors: ID 7 Device Harddrive 0 has a bad block, ID 35 block ___ (mountpoint E:) uncorrectable read error, and ID 29 Read error at block _you name it________ status 0xC000009c. among others. The applications installed on the data partition will not run, it says that the drive is not accessible. If I go into the server and try to run ANYTHING that tries to populate the drives other than the  C: system it hangs, such as My Computer, Win Explorer, Backup Exec, Antivirus scan, etc. Safe mode, last known config all dont help. There are many GBs of crucial information on that drive, and I do have a recent backup on a DLT from Veritas BExec. I need to know whether the drive is recoverable to get the most recent data, and rebuild an image to a new drive, or if I need to buy another 60GB drive and try to restore from the DLT. Then, I would need to know how to do the restore, if anyone can assist. Are there any 3rd party boot utilities that will allow access and repair of the disk?
Thanks for any and all help.

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Asked On
2004-01-08 at 19:42:53ID20845733
Tags

error

,

block

,

bad

,

read

,

uncorrectable

Topic

General Computer Systems

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Answers

 

by: kronostmPosted on 2004-01-09 at 00:04:21ID: 10078504

Try out one of this tools: (list gathering credit goes to CrazyOne)

FREE TOOLS

PC INSPECTOR
http://www.pcinspector.de/file_recovery/UK/welcome.htm
File Recovery is a data recovery program that supports the FAT 12/16/32 and NTFS file systems. The current version 3.x replaces the previous version 2.x, which is now over 6 years old.

Restoration
http://hccweb1.bai.ne.jp/~hcj58401/REST2514.EXE
For 9x/NT/2K/XP. Restore deleted files that are no longer in the Recycle Bin!

Tool to check and undelete partition
Works with the following partitions:
- FAT12 FAT16 FAT32
- Linux
- Linux SWAP (version 1 and 2)
- NTFS (Windows NT)
- BeFS (BeOS)
- UFS (BSD)
- Netware
- RaiserFS
http://www.cgsecurity.org//testdisk.html
-------------------------------

NOT FREE

EasyRecovery DataRecovery is a simple, yet powerful tool that recovers data that is lost, inaccessible or deleted. It's the ultimate do-it-yourself solution for nearly all causes of data loss (except physical hardware or system problems) where your hard drive and system are fully functional.
http://www.ontrack.com/easyrecoverydatarecovery/

File Rescue 2.5
Web:http://www.file-rescue.com/

GetDataBack for FAT
GetDataBack will help you retrieve your files if the hard drive's partition table, boot record, FAT, or root directory have been damaged by a virus, formatting, fdisk or power failure. GetDataBack can even recover your data when the drive is no longer recognized by Windows.

GetDataBack for NTFS
Recover your files when the data is no longer accessible due to formatting, fdisk, virus attack, power or software failure. Get everything back even when the drive's partition table, boot record, Master File Table or root directory is lost or corrupt.
Hard Drives
Partitions
Floppy Drives
Drive Images
Zip/Jaz Drives
http://www.runtime.org/

Norton Utilities/SystemWorks
The Norton Protected Recycle Bin helps you recover deleted and overwritten files.
The UnErase wizard helps you retrieve files you've accidentally deleted.
http://www.symantec.com/nu/nu_9x/features.html

For NTFS
http://www.restorer2000.com/r2k.htm

Data Recovery
http://www.dtidata.com/
Fast File Undelete
http://www.dtidata.com/products_ff_undelete.asp

Undelete
http://www.quantumsoft.co.uk/undelete.stm

File Recover 2000
http://www.filerecover.com/

R-Tools
http://www.r-tt.com/

File Restore
If you've deleted your data and you want to get it back, you need FileRestore.
FileRestore is a simple, easy-to-use tool for recovering files that have been lost or deleted from your Windows system. Designed for Windows XP, 2000, NT, Me, and 9x
http://www.winternals.com/products/repairandrecovery/filerestore.asp.

Hard Disk and Data Recovery Related Tools:
The DiskPatch tool supposedly can rebuild the File System structure depening on the damage to the structure.
http://www.diydatarecovery.nl/

ERD Commander
Key features:
Boots dead systems directly from CD
Easy, familiar Windows-like interface
Includes the Locksmith utility to reset lost Administrator passwords
Includes FileRestore so that you can quickly find and recover deleted files
Provides access to XP Restore Points on unbootable Windows XP systems
Compares key info on unbootable systems with that of a working system for diagnosis and trouble-shooting
Allows for formatting and partitioning of disks
Built-in network access to safely copy data to/from dead systems
Repair and diagnostic tools located on Start menu
Repair tools include Service and Driver Manager, Locksmith, FileRestore, Registry Editor, Explorer, Disk Management, and Command Prompt
Diagnostic tools include the System Compare, Event Log Viewer, System Information, TCP/IP Configuration, and Logical volumes utilities
Compatible with Windows NT, 2000, XP, and Server 2003  
http://www.winternals.com/products/repairandrecovery/diskcommander.asp

DFSee
http://www.dfsee.com/
As a tool to 'UNDELETE' files that have been accidentaly deleted.
This feature is implemented for HPFS and NTFS only.

MRECOVER
http://kristenonline.com/lain/cih/mrecintro.htm

Emergency Undelete
I believe this is free
For Win2000 and NT may work on XP
http://www.c2000.com/software/#win2000

Back2Life
http://www.simtel.net/pub/pd/57588.html

Hard Drive Mechanic
http://www.highergroundsoftware.com/6.html
It's true. Even if you just re-formatted your entire hard drive, you can still get all of your data back because, unlike what most people believe, formatting does NOT erase your files! With Hard Drive Mechanic's Unformat Feature, you can restore all of your valuable data in about 10 minutes!
demo version:
http://www.highergroundsoftware.com/downloads2.htm

Filerecovery for Windows
http://www.lc-tech.com/filerecovery.asp
Filerecovery for Windows® is a safe and affordable do-it-yourself data recovery solution that is designed to recover deleted files from all types of media such as Hard Drives, Floppy Drives, SmartMedia, CompactFlash, Memory Sticks, and other types of removable media.

Undelete
http://www.executive.com/consumer/undelete/undelete.asp
You know how upsetting it is to accidentally delete a file that you need—it takes just a moment to lose hours of work. Undelete file-recovery utility captures ALL deleted files including those that typically bypass the Recycle Bin. You can even recover files you purged from our Recovery Bin. With our Emergency Undelete feature, you can recover files deleted prior to Undelete being installed on your system (provided they have not been written over). Buy Undelete and you'll never again be at the mercy of lost data.

Fast File Recovery
http://savemyfiles.com/fastfile.htm
A definite must for the PC guru! It will allow the user to perform all data recovery tasks associated with disks which are not physically damaged.
 

File Scavenge
http://www.quetek.com/prod01.htm
File Scavenge is the most comprehensive, award-winning file undelete and data recovery for NTFS volumes on Windows NT, Windows 2000 and Windows XP.

Active UNERASER
http://www.uneraser.com/undelete.htm
Active UNERASER is a compact and powerful undelete utility that can recover deleted files and folders on FAT12, FAT16, FAT32 and NTFS systems. It can even restore files from deleted and re-formatted partitions.

Undelete 3.0
http://www.pcconnection.com/scripts/productdetail.asp?product_id=309884
Undelete 3.0 restores accidentally deleted files within seconds from anywhere on your system. Version 3.0 includes new SecureDelete, full Windows XP support and expanded search options.

FinalData Data Recovery
http://www1.finaldata.com/
FinalData Data Recovery Solution will recover files that have been lost by   quick formatting, FDISK, FAT damage, MBR damage or directory   destruction. It recovers data from FAT12/16/32, NTFS, and EXT2, EXT3.

BadCopy Pro
http://www.jufsoft.com/badcopy/
BadCopy Pro is a leading data recovery tool for floppy disk, CD-ROM, CD-R/W and other storage media. It can effectively recover and rescue corrupted or lost data from damaged, unreadable or defective disks. Various damage situations and all file types are supported.

Directory Snoop
http://www.briggsoft.com/dsnoop.htm
Directory Snoop is a low-level forensic utility that can recover erased files in an emergency, wipe sensitive data, and search for hidden data at the cluster level. Step through your File Allocation Table (FAT) and map individual clusters back to the file that owns them. Purge orphaned (and possibly sensitive) file names right out of the directory structure. $29 shareware for Windows 95 through XP (NTFS drives not supported).

others
Active@ UNDELETE will help you to restore data residing drives formatted in FAT12, FAT16, FAT32, NTFS, NTFS5 file systems and it works under all Windows family operating systems: Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000 and Windows XP.
http://www.active-undelete.com/

http://ssl.oosoft.de/en/products/ooue/

Undelete & Recover deleted files from your FAT 12/16/32 Hardisks
http://www.tipsdr.com/recover-data-recovery.html

http://www.recovermyfiles.com/

------------------------------------
Or Data Recovery Services

http://www.ontrack.com/datarecovery/
Ontrack offers a full range of data recovery solutions to address your data loss needs. Unlike other data recovery companies, Ontrack provides exclusive and patented solutions that do not require you to send in your media for recovery. In situations where the hardware is functioning normally, our patented Remote Data Recovery service and EasyRecovery software solutions can solve your data loss needs safely and effectively in a matter of hours. If another company claims that there is no alternative to shipping your drive, it's because they don't offer an alternative. For situations in which the hardware is physically failing, our In-Lab services will utilize our Class 100 clean-rooms to retrieve your mission critical data.

or

FLAT RATE DATA RECOVERY PRICING INCLUDES!
http://www.i-t-s.com/datarec/datarec_pricing.htm

or

Total Recall
http://www.recallusa.com/
Our recovery and forensic technology is used by support and call centers as well as data recovery providers world-wide.

ESS Data Recovery
http://www.savemyfiles.com/
ESS Data Recovery, Inc. has been removing barriers in the data recovery and computer forensics market ever since its inception

 

by: CallandorPosted on 2004-01-09 at 06:11:59ID: 10080005

I like the GetDataBack program - my hard drive was beyond recovery, but it still could see it and attempted to read it.  It was unsuccessful, but it got further than others I tried.

 

by: undivinePosted on 2004-01-12 at 05:34:23ID: 10094961

Well, this is what I did:
Searched on Event ID 29, which says there is a bad block, status 0xc000009c. That led me to MS Q325615 which said to try chkdsk. It seemed to hang, so I gave up and moved on to putting in a new hard drive, and using the backup tape to restore it. When I realized that their backup tape was not going to give me the data needed (it was selected to back up but for some reason the restore selections were limited), I put in the bad drive again and tried chkdsk again, and I just walked away after initiating it. 15 minutes later, it had found the NTFS file system on the disk, and from there proceeded to run for 5 hours, and made 99% of the repairs needed to the disk. It reported a bad block still, so I used Casper XP to copy the data from the bad disk to a new disk, and removed the old disk. No recovery tools needed, and it looks like we are back in business.

 

by: TGHIPosted on 2004-01-12 at 07:10:06ID: 10095413

 I'd still be careful with that drive...I recently had a maxtor 40GB fail myself.  Bad sectors seem to be infectious - usually when one pops up, others will follow.  My error occured within the windows swap file, so I had to use DOS to back up the drive before shelfing it (Time for an RMA, woohoo).


     TGHI

 

by: undivinePosted on 2004-01-13 at 05:22:31ID: 10103653

Yes please, thank you!

20120131-EE-VQP-002

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