Question

Onboard realtek 8139 NIC

Asked by: ponyboy66

Got a weird one.
Self built computer.
Gigabyte GA-7VAXP MB
Micron 512 DDR Ram
Athalon 2700 XP
WD 80 HDD
2000 Pro SP4
XP Pro SP1
Home networked, 3 stations

The other day I plugged in a USB keyboard. It worked fine. The following morning I went to use computer and it would not come out of standby. Rebooted to find that I had no network connection. Windows reported the connection as active, but no lights on adaptor or router. I have read that non verified drivers can cause some of these issues. I removed the keyboard, rebooted and still no good. Does the keyboard have anything to do with the network adaptor not working? No IRQ conflicts, shows as working properly in DM. It's a realtek 8139 onboard adaptor. Installed a PCI network card for now. Any suggestions would be greatly appreciated.

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Asked On
2004-02-29 at 04:34:58ID20901709
Tags

realtek

,

8139

,

driver

Topic

General Computer Systems

Participating Experts
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Answers

 

by: ypjoe777Posted on 2004-02-29 at 13:26:30ID: 10482072

ponyboy66~

I would try to unistall the driver for the NIC device by going to the device manager, right clicking the NIC driver and going to properties then click unistall.  Reboot and see if windows recognizes the device and automatically installs it.  If not then go back to device manager and to the properties of the NIC click reinstall driver and then guide the install program to the source for the driver(driver CD or Downloaded file, etc.

Did you use the same cable and router port when you are using the PCI card and the onbaord ethernet.

Good luck,

ypjoe777

 

by: ponyboy66Posted on 2004-02-29 at 15:30:22ID: 10482642

Uninstalled. Re-enabled lan in bios. Re-booted and windows did not load new drivers. Went to DM saw that it was still there. Uninstalled once again. Rebooted, this time windows did it's thing. Same thing. Shows it's active but no lights. I installed the orginal device drivers from the gigabyte disk and still no good. I guess it must be dead. How odd. I went back to the pci NIC. Thanks for your help anyway

 

by: CallandorPosted on 2004-03-01 at 09:35:14ID: 10488102

NICs are cheap anyway, so when they fail, there's no sense spending a lot of time trying to troubleshoot them.  Keep a spare around for the future, in case you need to check it again.

 

by: PashaModPosted on 2004-03-13 at 07:43:35ID: 10587938

Closed, 125 points refunded.
PashaMod
Community Support Moderator

 

by: ebewleyPosted on 2004-03-21 at 14:01:51ID: 10645442

This is not a hardware issue, but rather an operating system issue.  The fault is caused by a system failure on start-up.

I have had the same problems, but only with Windows Server 2003.  I currently have a machine with a 8139 onboard LAN and have Windows XP Pro installed on one hard drive and Windows 2003 Server (Standard) installed on the other.  In the year that I've had this motherboard, the LAN port has never given me problems, but within 3 days of installing Windows 2003 Server, the port will fail on start-up, causing a system fault and giving a blue screen of death. From this point forward, the only way that I have found to get the port working for Windows Server 2003, is to reinstall the system.  Nothing that you can do with the drivers or even removing the device from the system will ever get the port working again.  This is not the fix though, because within a couple of days, you'll get another system failure on start-up, and the port will stop working again.

Since the port will start working again without fault on XP, and nothing that you can do with the drivers will change the function of the port on the failed system, my assumption is that when the port fails on start-up and causes the system fault, a system setting is set (or destroyed) which prevents the port from ever being used again.  Until a new driver or system patch is released that corrects for the system fault that is being thrown, my suggestion is that you stick with the NIC or a USB/Ethernet adapter.

Eric J.V. Bewley
Client/Server & Web Software Consultant

 

by: ponyboy66Posted on 2004-03-23 at 15:06:19ID: 10662819

Little different than mine. I have two OS's, 2000 Pro and XP pro. Both with the same problem. It worked flawlessly until I tried the USB keyboard. I too am convinced that it is software related. It is unfortunate that I did not have a good restore point to try on my XP system to prove this theory out. It's one of those things that aren’t going to shut you down, but just bug the living crap out of ya.
I tried doing some more research on the web and even looked for you condition as well and came up empty. Sorry I can't offer any help.

 

by: Stephenvr1Posted on 2009-05-06 at 09:21:36ID: 24316659

I have a solution to this problem. After investigating further and really having a bash at loading driver after driver I decided to write a new inf file and guess what it worked. Here's a link to the new one released by Realtek courtesy of some frustration  from a couple of months back and having a lookback at this article and deciding it needed someone to add a fix.

Other things that must be done before loading the driver "make absolutely sure that your chipset driver is up to date" and if you are using the realtek onboard sound, it must either be correctly loaded or disabled, as the onboard driver relies heavily on the WDM dependencies for networking, and I cannot find a reason why.

Load the NIC last. If this driver doesn't work then open other inf's and check your date of driver in relation to the board date you are loading. It's a dead giveaway when you find the driver is older than the board by 3 months (There is always an update by this time and a download site). Always always check the spec of the driver you are loading versus hardware that you have. I know this is long winded but all these things count. Hope the new driver sorts everyone out as well for now. Happy networking.

FTP link as well.

ftp://152.104.238.19/cn/nic/Driver_XP_5719_0331.zip

DISKNAME = "Realtek 10/100/1000 NIC Family all in one NDIS Driver"
 
RTL8169.DeviceDesc        = "Realtek RTL8169/8110 Family Gigabit Ethernet NIC"
RTL8139.DeviceDesc        = "Realtek RTL8139/810x Family Fast Ethernet NIC"
RTL8139P.DeviceDesc       = "Realtek RTL8139C+ Fast Ethernet NIC"
RTL8139Panasonic.DeviceDesc = "(MOBILE ASSIST)Realtek RTL8139/810x Family Fast Ethernet NIC"
 
;;NT service name
Rtlnic.Service.DispName    = "Realtek 10/100/1000 PCI NIC Family NDIS NT Driver"
Rtlnicxp.Service.DispName    = "Realtek 10/100/1000 PCI NIC Family NDIS XP Driver"
Rtlnicx64.Service.DispName    = "Realtek 10/100/1000 PCI NIC Family NDIS XP(x64) Driver"
                                              
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