Question

Blank screen at bootup of Compaq Presario 5000. Motherboard is dead?

Asked by: athanasius296

Hi!
I have my friend's Compaq Presario 5000, and it just doesn't boot. The problem is that the monitor is blank. I can see the HD, CD lights go on, but nothing happens after that. I tried three different video card, but with the same results. I assume that the Motherboard is shot (but have no beeps at bootup), but how to verify? Is there somewhere a utility which I can use at bootup to verify that, for example a program on floppy which would automatically check the computer, and produce a results on the text file?
thanks!
lec

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2004-12-14 at 09:26:03ID21242075
Tags

compaq

,

presario

,

5000

,

screen

,

motherboard

Topics

General Computer Systems

,

Personal Computers

Participating Experts
6
Points
100
Comments
9

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Dead Motherboard?
    I was reinstalling Windows XP Home the other night when my PC just switched off. It may have been something to do with Asus' CPU Overheating Protection, I'm not sure. The problem is, it refuses to switch back on again. It's an ATX case and MoBo, and the power light ON the mo...
  2. Compaq Motherboard Identification...
    I own a Compaq Presario 4090US and I would like to know what motherboard does this PC have (manufacturer, model). It uses the VIA ProSavage KM133 chipset (VT 8365 North Bridge/VT 8231 South Bridge), it has 1 AGP 4X slot, 3 PCI slots and 3 DIMM slots. There is a row of unpopul...
  3. Motherboard Dead?
    I added a new hard drive to a computer after the old one went bad. I had to remove the processor and heatsink to insert it into the available slot. When I reinstalled everything, checked cables, and made sure the heatsink was plugged into the motherboard I powered it back u...
  4. Motherboard Dead?
    I have a A7N8X Duleux GeForce2 motherboard that appears to be dead. Symptoms : Power turns on from a live power cable (power switch or reset switch don't work including trying to short the jumper) and nothing happens. No beeps, the CPU fan goes too but I have taken everyth...
  5. Compaq Presario S4020WM Motherboard
    I have a Compaq Presario S4020WM computer with a dead motherboard and am looking for a replacement. Hw d you know what motheboard it comes with. I've checked HP/Compaq, but they just list the chipset. I'm looking for a replacement motherboard as the bones of the computer a...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: iamthecreatorPosted on 2004-12-14 at 09:44:30ID: 12821851

can u get in the bios ??

 

by: ridPosted on 2004-12-14 at 10:31:34ID: 12822326

Does the monitor work OK?
/RID

 

by: couzin2000Posted on 2004-12-14 at 10:47:58ID: 12822522

I have had a similar problem, and in my opinion, the mobo is shot. If you have the time and patience, you could install all the stuff from his Presario on a new (and identical, if at all possible) motherboard. Then you'll know if it's indeed the graphics card or the mobo that's shot.
Also, make sure you try a different monitor before anything, because that might be just a hookup cable that's differently pinned, or even broken.

If I'm right, however, there's a problem with the power being supplied to the motherboard. A more powerful, more reliable power supply would be a good investment, and then just resetting the BIOS to get to the default settings would be the only thing standing between you and a working PC.

See which of these is good for you, and get back if you have more trouble.

 

by: athanasius296Posted on 2004-12-14 at 12:14:49ID: 12823494

No, I can't get even to bios. Monitor is ok (I tried with another computer).
Can I just use any Power Supply, taken from the other computer, or does it have to be a special one, just for this Presario? I'd like to test it and make sure if it's Motherboard or PS.

 

by: iamthecreatorPosted on 2004-12-14 at 13:48:28ID: 12824512

check the specs on the supply or refer to the website(call hp) for the specs and u can put any PSU matching the specs

 

by: nobusPosted on 2004-12-15 at 02:35:32ID: 12828278

you can always check your cmos battery (button-like) it should read 3 V min; if in doubt, replace it.

 

by: couzin2000Posted on 2004-12-16 at 19:37:21ID: 12847447

As long as the power supply you choose is more powerful than the previous one, then choose that. There is certainly a question of reliability, and if you decide to invest big bucks look for Zalman or SilenX, but otherwise something over 350W should easily do the trick.

As far as the BIOS, if you can't get to it, try resetting it by either using the reset jumper (look to your mobo manual for details) or popping the battery for about 1 min. That should effectively bring everything back to 0.

 

by: ShirleyEdwinaPosted on 2005-08-22 at 05:05:38ID: 14723374

Hi there every time i turn on my computer, the monitor goes to stand by and a beeping noise come from the computer

 

by: nettek0300Posted on 2008-08-09 at 09:10:48ID: 22196728

This is a very common problem for the Compaq 5000's.  It is an issue with the uWave motherboard that was used.  Check this site out for further info:  http://www.techspot.com/vb/all/windows/t-20257-Compaq-Presario-5000-keeps-freezing-for-no-reason.html  Good luck!

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...