Question

cant load/start windows... stop message: 0x0000007E

Asked by: vekter

Well, This is my last resort.  I built this computer from scratch.  Now I am trying to load windows on it from a cd.  When the computer boots up it says boot from cd? press enter.... when I press enter it goes into setup.  It goes through whole thing with the blue screen where it says the files it is loading on the bottom.  Then when it says starting windows as soon as the screen goes black, it turns blue again and it says: "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time youve seen this stop message restart your computer, If not, follow these steps: Check to be sure you have adequate disk space.  If a driver is identified in the stop message disable the driver or check with the manufacturer for updtes.  try changinbg video adapters.  Check with your hardware vendors for any bois updates.  disable bios memory options such as caching or shadowing.  If you need to use safe mode then do so.  Thechnical information:  *** STOP: 0x0000007E (0xc0000005, 0xf748e0bf, 0xf78da208, 0xf78d9f08)    ***   pci.sys - address f748E0BF base at f7487000, datesstamp 3b7d855c"

The motherboard I am using is a ECS PF4 with a 2.8 ghz pentium 4 processor 800mhz fsb .  I have 2 gb of DDR2 533mhz ram in there right now.  I have two new sata hard drives and two cd roms on the same channel as a master and a slave.  I already tried a few different video cards.  maybe I have the drives configured wrong? or is this stuff just not compatible?  The drives are wetern digital by the way.  I appreciate any help.... I am about to just take out the motherboard and send it back and get a different kind, I figure that would solve it but I dont want to have to do that.  Its a really  nice motherboard.

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Asked On
2005-04-01 at 21:41:56ID21373768
Tags

0x0000007e

Topic

General Computer Systems

Participating Experts
3
Points
500
Comments
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Answers

 

by: coral47Posted on 2005-04-01 at 22:28:27ID: 13686752

What OS?

>> DDR2 533mhz ram <<  Check the BIOS and make sure the ram is not being overclock. (I can't remember if this handles 200 MHz bus or not.)

Try with less RAM installed.

 

by: vekterPosted on 2005-04-01 at 23:55:23ID: 13686941

how do i check to see if it is being overclocked?  The volage was set to 2.0 I changed to 1.8 it did nothing.  All other controls for ram are on auto.  I am using windows XP... or trying to anyways.

 

by: nobusPosted on 2005-04-02 at 00:49:42ID: 13687059

can this help? in most cases, it's a device causing the problem

http://support.microsoft.com/?kbid=818966

Also, i would test the memory first with memtest86+ from :      http://www.memtest.org/      
then i would boot with the minimum neede for installation (1harddisc, 1 cd, 1 Ram stick)

 

by: vekterPosted on 2005-04-02 at 02:20:08ID: 13687280

with that confifguration my sata hard drive should go in the first port ( there are 6) and the cd ahould go ide channel 1 (there are 2) set to master... correct?....

 

by: nobusPosted on 2005-04-02 at 03:32:27ID: 13687476

i think so, but check your manual to be sure.

 

by: smiffy13Posted on 2005-04-02 at 04:20:26ID: 13687773

do you have SATA as an option to boot from in your bios options? also I've seen a few motherboards that emulate the sata drives as IDE 1, so try plugging your CD's into IDE 2.

 

by: vekterPosted on 2005-04-02 at 05:03:22ID: 13687955

well, I tried that... maybe a little progress, Im not sure, its not much but its something.  Now when the computer boots up it says:

Primary Master: Samsung CD Rom
Primary Slave:none
Secondary Master: Western Digital 40g SATA
Secondary Slave: Western Digital 80g SATA

But when I go into the bios setup standard CMOS features it says for IDE chanel 0 and chanel 1 master and slave it lists no drives or components

Anyways... This time it syas disk boot failure insert system disk then press enter, but the disk is in tere and the bios is set to boot from cd.  

by the way ... there is an option in my bios that says:

On-Chip Primary PCI IDE [enabled]
IDE Primary Master PIO   [auto]
IDE Primary Slave PIO      [auto]
IDE Primary Master UDMA [auto]
IDE Primary Slave UDMA   [auto]
On chip secondary PCI IDE [Enabled
]IDE secondary Master PIO   [auto]
IDE secondary Slave PIO      [auto]
IDE secondary Master UDMA [auto]
IDE secondary Slave UDMA   [auto]

at the bottom it says on chip serial ata [ combined mode]
pata IDE mode [seconday]

maybe this has something to do with it????

 

by: nobusPosted on 2005-04-02 at 05:29:45ID: 13688024

did you test the memory yet?

 

by: smiffy13Posted on 2005-04-02 at 05:33:54ID: 13688041

I don't understand - did you plug your CD into IDE 2? The idea here is to make your SATA drives the primary drives.

Did you find SATA as an option to boot from in your BIOS? This should be set after the CD drive.

 

by: vekterPosted on 2005-04-02 at 16:19:16ID: 13689926

Yes, they are in IDE 2.  In my bios the first boot device is [CDROM].  The second is [Hard Disk].  The third is [Disabled].  The Hard disk boot priority is set to [Disabled]

 

by: vekterPosted on 2005-04-02 at 16:30:41ID: 13689946

oops, Typo there, The hard disk boot priority is set to:

1.  CH0 M.  :  WDC WD400JD
2.  CH0 S.   : WDC WD800JD
3.  bootable add-in cards

the sata drives are now plugged into 1 and 2 (raid is on 5and6) and they are finally showing up in the bios.  but now the thing wont boot from the cd.  It says disk boot failure insert system disk and press enter.... but the disk is in there.

 

by: vekterPosted on 2005-04-02 at 17:13:26ID: 13690046

I did test the memory...

 

by: smiffy13Posted on 2005-04-02 at 19:03:46ID: 13690281

I've got an old Abit board here, the options on the boot device are: Floppy; LS120; HDD-0; SCSI; CDROM; HDD-1 to 3; ZIP100; LAN; Serial ATA; and disabled. Unless I specify Serial ATA as a boot option then my PC won't boot from the disk. But it sounds like you have a whole bunch of different options.

Have you tried contacting ECS support? http://www.ecs.com.tw/ECSWeb/Support/SupportTechnical.aspx?MenuID=49&LanID=0 I've contacted them in the past and they've been quite helpful (but couldn't solve my particular problem)

 

by: vekterPosted on 2005-04-02 at 19:30:13ID: 13690343

but i am not trying to boot from the sata drive im tryuing to boot from the cdrom

 

by: vekterPosted on 2005-04-02 at 19:49:51ID: 13690380

now i have an ide hard drive in IDE 1 and a CDROM in IDE 2 both set to master and I unplugged the sata drives and it still says disk boot failure

 

by: coral47Posted on 2005-04-02 at 20:46:26ID: 13690538

Never mind on the overclocked ram thing. 533 should is rated for 266FSB speed. Should not be a problem with 200MHz FSB.


On the Western Digital HD's, you need to make sure the the jumper (on the drive itself) for Master with Slave, and Master without Slave is set correctlly.

In the BIOS, try Manually Detecting Harddrives. Depending on the bios you have, it might be on the first page, or under Hardware setup, or somewhere else.

Boot Order should be:
1st  CDROM
2nd  IDE0 (if you are still using the regular HD)

 

by: vekterPosted on 2005-04-02 at 21:31:03ID: 13690642

what does that mean master with slave and master without slave

 

by: coral47Posted on 2005-04-02 at 21:41:39ID: 13690659

Most HD's have jumper setting that are Master or Slave (lets not get into CableSelect yet).
WD HD's have jumper settings that are:
Master without Slave (Single) - means it is the only drive on that cable.
Master with Slave - means there is another drive on the same cable.
Slave - means this is the second drive on the cable. Usually in the middle plug.

 

by: nobusPosted on 2005-04-02 at 22:49:37ID: 13690759

in your post from 4:30 you say the boot order is 1-sata 2-sata 3-others You should change that to be 1-others if you want to boot from the CD

 

by: vekterPosted on 2005-04-02 at 23:13:35ID: 13690804

well it finally worked, I connected an ide drive to ide 1 and a cdrom to ide 2 and then it says i had no hard drive so i discontacted the ide hard drive and connected only 1 sata hard drive and it loaded windows, so now everything works except when i plugged the other sata drive in it doesnt show up in my computer.... it says it is working properly in device manager, and when i plugged it in it said new hardware found but i dont see it ... anyone know why???

 

by: nobusPosted on 2005-04-02 at 23:35:52ID: 13690847

start>run>diskmgmt.msc
check for the drive; right clik on the white space, and use one of the listed commands : assign drive letter, partition, format, etc, as needed

 

by: vekterPosted on 2005-04-03 at 01:40:41ID: 13691056

thanks....that did it i think, the drive is formatting, we will see if it works.  one more question.... I have a running copy of windows XP and all my data on another computer on my little network at home.  So can I just drag the entire contents of my C drive into my new 40 gig hard drive and then run the system off of that? without even reinstalling windows?

 

by: nobusPosted on 2005-04-03 at 04:36:30ID: 13691246

NO because the drivers are different. If you want to do that, you must use an "image" copier like norton ghost , or others.
Look here :

http://support.microsoft.com/?scid=kb;nl;314070                        move XP to other mobo
http://65.24.134.81/KipSolutions/MovingXPNewMotherboard/MovingXP.htm      "     "     "     "    "       "    

 

by: coral47Posted on 2005-04-03 at 20:16:51ID: 13694653

Sounds like you are about ready to rock-n-roll.   Enjoy.   : )

 

by: nobusPosted on 2005-04-04 at 00:05:53ID: 13695495

However, if you copy the whole and make it bootable, you inherit the errors and flaws it accumulated up to then; so if possible, my advice is : backup everything and install from scratch, this way it will run better, and you'll have a clean system.

20120131-EE-VQP-002

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