Have you tried turning off your firewall?
Main Topics
Browse All Topics
Loading Advertisement...
Question
Microphone Problem
I am running a brand new HP Pavilion T860a computer with an AsusTek PTGD1-LA motherboard with an intergrated 8-Channel Azalia audio sound card with front and rear microphone jacks, and using the very latest RealTek sound drivers .
My problem is that when I try internet telephony using Skype, I can hear the other person perfectly, BUT THEY CANNOT HEAR ME AT ALL.
Other than that, the sound system works perfectly.
I have read and followed all the advice on both the HP and Skype websites but all to no avail.
I can record my voice using the windows recorder and play it back perfectly. I have also made sure that my mic is not muted.
It is interesting to note that when I disable the onboard sound card and add the Creative sound card from my old computer, the Skype program works perfectly.
Lookint forward to hearing your solutions - Inkie
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Subscribe now for full access to Experts Exchange and get
Instant Access to this Solution
- Plus...
- 30 Day FREE access, no risk, no obligation
- Collaborate with the world's top tech experts
- Unlimited access to our exclusive solution database
- Never be left without tech help again
Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.
- "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
- "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
- "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.
See what Experts Exchange can do for you.
Got a question?
We've got the answer.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
Need individual assistance?
Our experts are ready to help.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Want to learn from the best?
Read articles from industry experts.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Working on a long term project?
Store your work and research.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
What Makes Experts Exchange Unique?
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Trusted by the world's most respected brands.
Faithfully serving IT professionals since 1996.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Free Tech Articles
-
WARNING: 5 Reasons why you should NEVER fix a computer for free.
It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
-
SCCM OSD Basic troubleshooting
SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
-
Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
-
Create a Win7 Gadget
This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
-
Outlook continually prompting for username and password
There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
-
Backup Exchange 2010 Information Store using Windows Backup
There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...
Cloud Class Webinars
- Avoiding Bugs in Microsoft Access
Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
- Top 10 Best New Features in Visio 2010
Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
- IT Consultant Business Secrets Revealed
Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
- Disaster Recovery and Business Continuity
Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
- Organize Your Visio Diagrams with Containers and Lists
Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
- How to Us Objects, Properties, Events and Methods in Microsoft Access
Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...
Join the Community
Give a Little. Get a Lot.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Answers
I would be inclined to say this is a problem with skype, and how it is set up on your computor.
I'm sure you have probably already tried :
http://support.skype.com/i
(i know this isn't technically the problem you have, but will verify if some of your sound settings are correct)
Also please go to Tools/Options/Sound Devices, and tell me what it has listed for Audio In and Audio Out. If you haven't already, try changing these options and see what it does.
Have you tried uninstalling skype, and reinstalling it afterwards? Same problem?
Probably a silly suggestion, but after you open up the program, make sure that in the recording devices that you have checked and selected the mic and make sure that you are using or have the mic as the selected recording device !
Only reason I say that is because with yahoo messenger and other apps that you can use the mic with, it some times selects another recording device :)
I mean just to test it , what happens if you use yahoo messenger with regards to talking to other people ? Can the other people still hear you ? Also yahoo messenger has an audio setup wizard and so does msn messenger, not sure if thats of any use to you though ??
Windows has netmeeting which can be downloaded for win 9x, windows 2000 platforms and I am pretty sure is already included with windows xp.
So maybe test it out with NetMeeting ??
First a thank you to everyone for their assistance.
nobus - I have downloaded the latest sound drivers from realtek but this has not helped. With regard to the chipset, I must be perfectly honest and admit tht I do not how to do this. Could you please advise me on how to go about it.
ddrdan - I not only turned it off but actually uninstalled it - all to no avail.
Callondor - How can I check what I/O address my Skype telephony program recognizes? Also what would a nonstandard IRQ address be?
I see that all my communication devices are using IRQ 16. The list is as follows Agere Systems PCI soft modem, Intel 82801FB/FBM PCI express root port 2660, Intel 82801FB/FBM USB universal host controller 265B, Intel 915G/P/GV express root port 2581, Microsoft UAA bus driver for high definition audio and Radeon X300 series. Is any of this a problem?
Greenandroid - HP agrees with you. I have used the article you suggest but it also was not of any use. I have e-mailed Skype but have not heard back from them.
On my Sound playback there is only one choice - Realtek HD Audio rear output.
On the sound recording tab there are 4 choices - Realtek HD digital input, Realtek HD front green jack, Realtek HD front pink jack and lastly "back line-in/Mic, front line in".
I have tried changing these but it has also been of no value.
gecko au2003 - I have done all that you suggest but also of no use.
Thanks - Inkie
you can download the motherboard drivers from HP; here how to do it :
Restoring software and drivers in Windows XP
Perform the following steps, in order, to restore a software application or driver using the Application Recovery software:
NOTE: If the software application that you are looking for is not listed in the application recovery software, the same software may be downloadable from the Web, or you can perform an entire system recovery, or you can purchase and use a full version.
Click Start, All Programs, HP Tools or PC Help and Tools, and Application Recovery.
In the Recovery window, select either Drivers or Applications, and click Next.
Select the software driver or application that is to be reinstalled, and click Next.
The driver or application is automatically reinstalled and may take a long time to complete.
http://h10025.www1.hp.com/
Hmm,
On your skype sound devices page, are there any more options you can specify for audio in and audio out (other than those you mentioned).... I say this because mine were automatically set to 'Windows Default Device' when i installed Skype.
As you previously mentioned.. :
"On my Sound playback there is only one choice - Realtek HD Audio rear output."
Does it not list 'Windows Default Device' AND 'Realtek HD Audio rear output' ?
>> If it does list the default device, select this option for both audio in and audio out.
Can you also check to see whether 'Enable Automating Sound Device Settings Adjustment' is enabled.
Hi Guys
I have just had an e-mail from Skype and the solution they sent has resolved my problem.
The first step was to change certain settings in the Skype options (as Greenandroid suggested) - uncheck the "enable automatating sound device setting" and selecting my preferred audio in jack.
The next step involved making changes to the Skype connection settings found in the Skype Application Data folder.
If any of you want the exact details let me know and I'll willingly provide them.
Thanks for your assistance - Kind regards - Inkie
Here are the instructions from Skype as sent to me -
1. Go to Skype --> Tools --> Options --> Sound devices --> Uncheck the box "enabling automating sound device settings adjustment.
2. Select your preferred mic as the "Audio In" device.
3. Go to Start -> Programs -> Accessories -> Entertainment -> Volume control.
4. In the volume control window go to Options -> Properties and select the "microphone" radio button.
5. Then goto Options -> Advanced and toggle "boost" if available.
6. Set the mic volume to 50% or more. Ignore if mic is muted. It is controlled by Skype.
7. Test your sound with Skype echo123.
If it didn't help then proceed as follows.
8. Quit Skype.
9. Navigate to C: -> Documents and Settings -> All Users -> Application Data -> Skype and delete "shared.xml".
10. Next navigate to Documents and Settings -> "WindowsUserName" -> Application Data -> Skype -> "SkypeUserName" - config.xml.
11. Open using any word editor.
12. In <Call> find <AGC>1</AGC>.
13. If the entry is missing, add it.
14. In <General> find the entries <AEC>1</AEC> and <AGC>1</AGC>.
15. If the entries are missing add them.
16. Try toggling the entries in <Call> and <General> ( always similtaneously) from 1 to 0 or vice versa.
17. In <MicVolume>xxx</MicVolume>
18. Note 1 - This value can only be increased when AGC is set to 0.
Note 2 - Skype MUST NOT BE RUNNING while you make these changes.
Hope this is of value,
Regards - Inkie
3 Ways to Join
Business Accounts
- Perfect for organizations
- Multiple users
- Save over 36%
- Create a Business Account
Answer for Membership
- Earn free access
- Showcase your knowledge
- No credit card required
- Sign Up to Answer
Loading Advertisement...
by: nobusPosted on 2005-05-12 at 02:25:38ID: 13984524
i would try updating the chipset and sound board drivers first