Question

NMI: Parity check/memory parity error

Asked by: iceb

Hi,

I have a compaq desktop (Pentium 3, 996 MHz, 256MB RAM, 20 GB HD). It shows the following message and stops working:

*** Hardware malfunction
Call your hardware vendor for support
NMI: Parity check/ memory parity error
*** The system has halted***

Any solution?

Thanks,
Iceb

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Asked On
2005-12-21 at 04:38:44ID21671731
Tags

error

,

memory

,

check

,

nmi

Topic

General Computer Systems

Participating Experts
8
Points
500
Comments
10

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Answers

 

by: CallandorPosted on 2005-12-21 at 05:41:29ID: 15526025

Very likely a RAM module needs to be replaced.  Run the diagnostic program at www.memtest.org and see which module it fails on, if you have more than one.  You can identify what is compatible with your machine by using the configurator at www.crucial.com.

 

by: zvitamPosted on 2005-12-21 at 06:52:26ID: 15526526

Try to clear the CMOS before you spend any money on new memory modules...

 

by: garycasePosted on 2005-12-21 at 07:42:48ID: 15527060

Did you recently make any hardware changes?   This is not a terribly uncommon error; and although it MAY mean you've had a failed module, it can also be related to other "seemingly unrelated" issues.

Go into your BIOS Setup and disable PCI Bus Mastering.   You most likely don't have any PCI cards that require it -- and this is known to fix this issue in some cases (particularly if the underlying cause is network related).

 

by: sparkmakerPosted on 2005-12-21 at 13:38:19ID: 15530080

Microsoft has a rundown of things to check when this error comes up http://support.microsoft.com/kb/q315223
Might give you a head start on finding the problem.

 

by: SysExpertPosted on 2005-12-21 at 19:19:09ID: 15531705

If not RAM, then

It could also mean that the motherobard is on it's last legs.

I hope this helps !

 

by: Wierd_wPosted on 2005-12-22 at 19:20:19ID: 15539760

It could mean you have the wrong RAM type defined in the advanced chipset settings. If you are using NON-Parity ram in a machine set up for Parity Ram, you will most certainly get this error, because the memory controller cannot read the parity data back from the ram, if the ram doesnt report it in the first place. In this case, you should wipe the CMOS by following the Motherboard's instruction manual. If this is a corporate built machine (Dell, Compaq, et al) that might be more difficult, as I doubt they offer that information freely. In which case, look for a jumper very near the big battery on the motherboard, and remove/move the jumper's position and wait 20 seconds before moving it back. Alternatively, some machines can have thier CMOS settings erased by holding down the INSERT key durring power on.

(Parity is defined by 1 bit for every 8 data bits. If the value in the data bits is even, the parity bit = 0. If the value in the databits is odd, the value in the parity bit = 1. Non-Parity RAM doesnt have parity bits, and so cannot report this information. This is often the cause of this error. Parity is one of the oldest ram content checking methods in existance, and is less capable than more modern error detection mechanisms like ECC.)

If however, you have not tampered with the CMOS settings in any way, nor have you attempted to fiddle with the RAM modules, you may indeed be experiencing a genuine parity error--- This is often indicitive of a failing RAM module.

Some things to try before just going out and getting a brand new one though, include cleaning the edges of the RAM module with a white vinyl eraser. DO NOT USE PINK PENCIL ERASERS to clean card edges! Pink pencil, or pink rubber erasers contain acids and harsh abrasives that can harm the module and the slot that it gets installed in. Use white vinyl art erasers only!

The reason for attempting to clean the edges of the edges, is that often times the contacts of the slots themselves are NOT gold plated, and are often just aluminium pins. These can get oxidized, and then leave residue on the gold fingers of the RAM module. Cleaning of the pins in the slot is not advisable under any condition, however. The oxidation behavior of aluminium is that it produces a thin layer of oxide which easily comes off. Metal-metal contact between differing types of metal creates a haven for ion-exchange interaction, especially if electricity is present, which can induce this kind of oxidation (which is why you need to avoid getting acids on the RAM's gold fingers!) Cleaning the gold fingers on the RAM module is a quick and easy fix, and can solve basic communication problems to the RAM module. It should be attempted before replacing the module, to determine if there is an internal fault in the RAM or not.

If you RAM is dirty, you should consider taking the opportunity to clean the other card edges in your system with the eraser as well.

I have seen this oxidation problem occur in many areas with high humidity/ambient corrosive vapor present, and is actually pretty common.

In short--

1) Reset CMOS

If that fails

2) Clean RAM card edges with White Vinyl Eraser

If that fails

3) Replace RAM module

 

by: icebPosted on 2005-12-31 at 08:22:19ID: 15584174

Thanks,

It was the RAM module.

Iceb

 

by: sparkmakerPosted on 2005-12-31 at 08:33:03ID: 15584289

I guess you didn't read the MS article I provided as Ram is the first culprit they have in the article. No matter, glad you found the problem.

 

by: benc007Posted on 2007-12-18 at 14:24:01ID: 20496120

IceB,

Did you fix the problem just by replacing the RAM module?  Or did you have to clean the CMOS as well?  Please let me know.  I am getting the same error ... =(

 

by: StarfoxiPosted on 2008-02-21 at 10:04:06ID: 20950169

I did like the answer provided by Wierd W and I also have an article provided by Microsoft in an ongoing effort to sort out NMI Parity error.  I am working on one also and have cleaned it up somewhat by upgrading video drivers that share memory.  Article suggests ram running at different access rates that isn't usually a problem unless the BIOS - the cache - the processor have a problem processing the speed difference between memory sticks.  http://support.microsoft.com/kb/101272       This is apparently an ongoing study so good luck with that - it may be a slightly different solution each time for different individuals.  Just wanted to add this because I am currently dealing with this issue and have had some success.

20120131-EE-VQP-002

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