Question

BIOS Flash Failed Dell 9100

Asked by: erinch

On my Dell 9100 Win XP Pro GEForce 6800 video card I downloaded the bios update and gave the okay to reboot to flash it. It hung for over half an hour, iwth intermittent grinding sounds, at which point we had a power failure which lasted for a few seconds. Upond attempting to reboot, I get a series of loud beeps, and no display whatso-ever.  I'll call Dell in the am, but am I looking at a total loss of all data, or is there a less disaster scenario ahead for me?

thanks,
Erin Cox-Holmes

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Asked On
2006-01-16 at 18:16:49ID21698903
Tags

dell

,

bios

,

9100

,

flash

Topic

General Computer Systems

Participating Experts
2
Points
500
Comments
7

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Answers

 

by: tfjeffPosted on 2006-01-16 at 23:06:38ID: 15717497

it's doubtful that you've lost data, because that is all on the hard drive....the only thing the bios flash (should) affect is the motherboard.  I'd try using the bios reset jumper and see if you can recover...the jumper is right by the sata ports and is labled rtcrst.  Check out support.dell.com and look at the user's guide for your model if you need a picture.

 

by: BillDLPosted on 2006-01-17 at 01:49:32ID: 15718172

Why did you have to flash the BIOS?  Was there a particular issue you needed fixed that required a BIOS Update?

Is yours a Dell DIMENSION 9100?  You just described it as "Dell 9100".

If so, there are two methods to flash the BIOS, as indicated on their support page:

http://tinyurl.com/8t6f9

Method 1:
-----------
Run from Within Windows:
http://tinyurl.com/9frqu

You did this, and the process was interrupted, so you have half-baked instructions on the BIOS Chip.

That's the problem with flashing the BIOS from within Windows.  There's too much that can go wrong, and the Windows versions don't always provide the option to create a backup BIOS data file.  From what I can see of the update file you used, it DID offer this option:

Loading ROM image
Saving image file <-------
File %s written.

Method 2:
-----------
Run from a bootable floppy:
http://tinyurl.com/9ogm4

Do this, and it should write the proper instructions onto the BIOS chip from scratch.

http://ftp.us.dell.com/bios/D9100A02.EXE (498 KB)

Info about this BIOS Version:
---------------------------------
The following changes have been made to BIOS rev A01 to create A02:
1. Updated microcode for newer CPU steppings.
2. Updated SMBIOS tables to meet new specifications.
3. Improved USB support.
4. Improved BIOS flash support <------ So the flash support in A01 was BAD then??

>>>
Instructions:

Run the BIOS update utility from DOS environment (Non-Windows users)

NOTE: You will need to provide a bootable DOS diskette. This executable file does not create the DOS system files.

1. Copy the file D9100A02.EXE to a bootable floppy.
2. Boot from the floppy to the DOS prompt.
3. Run the file by typing
    A:\D9100A02.EXE
   where A: is the drive letter where the executable is located.
<<<

OK, so you are wondering about DOS and the fact that Windows XP doesn't use DOS, etc, etc.  All you need is a very basic boot floppy that loads the barest of DOS files needed to run the program.  The DOS files don't have to be copied to the hard drive or anything, they are only loaded into memory and your Windows XP operating system isn't loaded at all.  Your operating system is DOS, and the boot drive is the floppy.

Problem 1:
------------
Do you have a floppy drive in the Dell Dimension 9100?
Looks like it was optional:
http://support.dell.com/support/edocs/systems/dim9100/en/D86630LRs.pdf
If not, buy one and install it.

Problem 2:
------------
How to make a basic boot floppy to run the update file D9100A02.EXE?
http://www.bootdisk.com
Looks like any of these will suffice:

http://download.sudhian.com/faq/kt7/downloads/Misc/drdflash.exe
http://www.abitfaq.it/Files/drdflash.exe
http://k7jo.de/tools/drdos/drdflash.exe

Info about the boot floppy:
http://www.bootdisk.com/txtfiles/bios.txt

Just run the "drdflash.exe" file on any Windows system with a blank floppy in the drive, and it will create a boot floppy that boots into DRDOS.  Copy D9100A02.EXE onto the floppy.  Create a copy of AUTOEXEC.BAT on the floppy and rename it TEST.BAT.  Right-Click and open it in Notepad for editing.  Change it so that it reads:

@echo off
cls
echo this is the batch file named test
exit

and save it.

Before running the BIOS Update again, make sure the system boots to the floppy.  When it stops at the prompt, just type the command   TEST   and ensure that it shows that line of text on the screen: ie. "this is the batch file named test".

If that worked, then you have two options:

1. Boot to the floppy and type the command   D9100A02.EXE  (the .exe is optional)
2. Modify autoexec.bat so that it just runs  D9100A02 as it boots.

Autoexec.bat can just be changed to:

@echo off
cls
D9100A02.EXE

Just be sure to read all the instructions very carefully.  It's too late to save a backup of your BIOS to the floppy now, as yours has been screwed up, but that would be one of the options.

Good luck.

 

by: BillDLPosted on 2006-01-17 at 01:54:36ID: 15718196

I should have mentioned.  It is likely that your system is set to boot to the CD-Rom drive rather than to the Floppy Drive.  Windows XP CD's are bootable, and that's how you effect repairs and reinstall, so that's probably the way your system is set.

You would normally change the "Boot Order" by pressing a particular key or key combination right after power-on, and reshuffling the order.

Let us know if your system can boot to a floppy or not.

 

by: BillDLPosted on 2006-01-17 at 02:18:19ID: 15718298

I said that you could test that boot floppy by making a TEST.BAT file on it, and typing TEST when it stopped at the A:\> Prompt.  It doesn't seem to like running .BAT files that way, but I have tested it for functionality by running a few DOS Executables (just typed at the prompt by filename only) and it runs OK.

As far as I am concerned, if your system CAN boot to a floppy, then all you have to do is make the floppy from the downloaded "drdflash.exe", copy the downloaded D9100A02.exe to it, boot the affected computer to it, and type D9100A02

Bill

 

by: erinchPosted on 2006-01-17 at 08:09:32ID: 15720456

thanks for your help, guys. I was attempting to flash the bios because I've got flaky usb issues, and this seemed like the next step, since dell says the bios flash fixes some usb issues.

and I flashed within windows because of hte complexities of making the boot disk, trusting to luck, which was the wrong place to trust.

There's a floppy drive in the dell, which is a dimension 9100, sorry. But I don't have a floppy drive on the laptop, so would have to go locate another computer to make a boot disk to try. I do have a cd burner in the laptop. I think the dimension is still set to boot from the cd-rom.

are there simple instructions on the best way to make a bootable cd? I've been flipping through all the references on xperts, but I'm lost as to exactly which one I want.
would I then put the dell bios files on the cd with the files which make it bootable?

thanks for the help
Erin

 

by: erinchPosted on 2006-01-17 at 09:35:52ID: 15721315

I'm on the phone now with dell support. Their solution is to send a guy bearing a MOBO and replace it. I rather suspect that it could be solved via your very careful explanations above, but, since it's free, I won't argue. splitting points, with the lion's share to BillDL.

If you have time, I'd like to know the answer to the bootable cd-rom, for future reference

thanks again,
Erin Cox-Holmes

 

by: tfjeffPosted on 2006-01-17 at 17:34:34ID: 15725149

trying to flash the bios again will not work.  This is because the bios is what tells the computer what to do when you turn it on....it is the bios that tells the computer to boot from a specific device, since your bios was hosed it wouldn't boot to anything anyway....the only solutions are possibly using the jumper I mentioned or replacing the mobo.

20120131-EE-VQP-002

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