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02/17/2006 at 04:57PM PST, ID: 21741687
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5.0

HELP!  Computer will not even boot into Safe Mode; STOP error when trying to repair with XP CD.

Asked by ksuchy in General Computer Systems

Tags: mode, safe, boot, computer

Two weeks ago I built a computer (starting with barebone system from MWAVE) with following specs:
Intel p4 2.26 with 1 gig PC3200 Dimm memory
ASUS P4P800-VM Intel 865G Chip
ATI Radeon 9350 128mb DDR 8XAG graphics card
Western Digital 160GB 1600JS STATA2 8mb 720 hard drive
US Robotic 56K 3090 OEM IN, WIN  modem
Sony CRX230EE CDRW
Lite On SOHR5239S CDRW

Installed Windows XP Home Edition.  Ran Updates
Norton Antivirus.  Ran Updates
Adobe Acrobat Reader
Quicktime
Windows Media Player
Outlook 2003
Quickbooks Pro 2006
Roxio CD Creator software

The computer ran fine for a few days, and then suddenly it started rebooting itself.  Norton found no viruses.  User not prone to surfing the net, so I seriously doubt a virus and suspect hardware problem.

At one time, when the computer was still up, I copied some error messages, which included:
"The following files will be included in this error report:
C\Documen~1\Kathy\Locals~1\Temp\WER8e98.dir00\Mini021706-01.dmp
C\Documen~1\Kathy\Locals~1\Temp\WER8e98.dir00\sysdata.xml"

Also:
"svchost.exe:  instruction at "0x1876676d" referenced memory at 0x1876676d.  The memory could not be read.  Click OK to terminate the program.  Click on CANCEL to debug the program."

Now the computer will not even boot in Safe Mode.  Returns to the options screen every time, no matter what my choice (even if I choose "last good configuration".  

Tried BIOS adjustments ... nothing seems to help.

I ran a RAM test from a bootable CD; all tests of the RAM passed.

Just put in the Windows XP CD to try to run a repair.  After loading its files, it came up with the following message:

"A problem has been detected and windows has been shut down to prevent damage to your computer.  If this is the first time you've seen this stop error screen restart your computer.
If this screen appears again follow these steps:  check to be sure you have adequate disk space.  If a driver is identified in the stop message disable the driver or check with the manufacturer for driver updates.  Try changing video adapters.  Check with your hardware vendor for any bios updates.  Disable bios memory options such as caching or shadowing.  If you need to use safe mode to remove or disable components restart your computer, press f8 to select advanced startup options and then select safe mode.

Technical information:

***STOP:  0x0000007e (0xc0000005, 0x00000001, 0xf7cae2e8, 0xf7cadfe4)"


ANY HELP would be greatly appreciated.   Thank you!!
--ksuchy
 
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About this solution

Zone: General Computer Systems
Tags: mode, safe, boot, computer
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Solution Provided By: maramom
Participating Experts: 4
Solution Grade: A
 
 
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