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03/16/2006 at 06:40AM PST, ID: 21776359
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6.4

How can I access the recovery partition on a HP Pavilion 521a

Asked by Peter_Knox in General Computer Systems

Tags: hp, partition, recovery, access, pavilion

greetings all,

Client has given me an HP pavilion 521a running WIn XP Home. When booted the machine returns an error along the lines of 'Ntldr not found'
 When I boot the machine with a BARTs PE disk I can see the C: drive but it is listed as 'unrecognised' and if I attempt to access the drive a message is returned stating that the file system is unknown and that the drive is not accessible.
I have been able to recover most of the user's files from the drive using 'stellar phoenix FAT & NTFS' so at this point I simply want to reinstall windows to the c: drive.
The actual problem I'm having is that this machine comes with a recovery partition rather than recovery CDs. In theory there should be an F10 option available when booting, which will do a 'factory restore' of windows and any additional HP software, however this option is not displayed.
The recovery partition does exist. I can see it with partition magic and have been able to browse it by plugging the drive into another machine.  This partition does not have a drive letter assigned to it. Partition Magic does not give me an option to unhide it or assign a drive letter.

So the question is: how can make the machine boot from this partition in order to complete a system restore?
 
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[+][-]03/16/06 07:46 AM, ID: 16206090

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[+][-]03/16/06 08:16 AM, ID: 16206449

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[+][-]03/16/06 08:25 AM, ID: 16206559

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[+][-]03/16/06 09:11 AM, ID: 16207116

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About this solution

Zone: General Computer Systems
Tags: hp, partition, recovery, access, pavilion
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Solution Provided By: maramom
Participating Experts: 4
Solution Grade: B
 
 
[+][-]03/16/06 09:40 AM, ID: 16207402

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[+][-]03/16/06 09:44 AM, ID: 16207460

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[+][-]03/16/06 09:45 AM, ID: 16207467

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[+][-]03/16/06 09:56 AM, ID: 16207576

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[+][-]03/16/06 10:01 AM, ID: 16207635

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[+][-]03/16/06 10:25 AM, ID: 16207873

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