Why won"t my microphone/headset work?
I have tried to get my headset to work for Skype - there is no apparent
software issue. the headset is brand-new - I don't think that is the problem.
I have a good fast computer running XP - all the audio works fine through
the speakers but nothing is working in or out on the headset, whether I
plug it in front or back. Any suggestions?
software issue. the headset is brand-new - I don't think that is the problem.
I have a good fast computer running XP - all the audio works fine through
the speakers but nothing is working in or out on the headset, whether I
plug it in front or back. Any suggestions?
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ASKER
Yes, I have checked all of those things, but I am not sure about the "line out"
part - will doublecheck it. Thanks!
part - will doublecheck it. Thanks!
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ASKER CERTIFIED SOLUTION
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ASKER
Thanks for the step-by-step on checking the settings.
I think the comment from PCBonez is appropriate to this issue-
Plugging the external MIC into the wrong jack isn't likely to break anything.
It's plugging the wrong thing into the MIC jack that could get you.
Back last summer I tried hooking up my old speakers to the front jacks -
and I vaguely recall hearing something very bad and loud happen...
I got new powered speakers, plugged them in the back and they were fine.
I may have plugged the old ones into the mic jack.
On that assumption - because all the settings have been adjusted, and still
no sound in or out of the headset - I am having a friend come over to see if
he can fix it--after I told him what I thought it might be, he said he could fix it.
I will post again when we have a result on that - he is going to open up the box,
which is something I don't do.
Thanks, --oh and the Skype directions say to turn OFF mic boost?
I think the comment from PCBonez is appropriate to this issue-
Plugging the external MIC into the wrong jack isn't likely to break anything.
It's plugging the wrong thing into the MIC jack that could get you.
Back last summer I tried hooking up my old speakers to the front jacks -
and I vaguely recall hearing something very bad and loud happen...
I got new powered speakers, plugged them in the back and they were fine.
I may have plugged the old ones into the mic jack.
On that assumption - because all the settings have been adjusted, and still
no sound in or out of the headset - I am having a friend come over to see if
he can fix it--after I told him what I thought it might be, he said he could fix it.
I will post again when we have a result on that - he is going to open up the box,
which is something I don't do.
Thanks, --oh and the Skype directions say to turn OFF mic boost?
ASKER
OK, I just spent an hour on the phone, using a logmein rescue tech connection,
to try to straighten this out. We managed to find some little tricky things that
were in the sound recorder audio properties, and got the microphone to start
working, and the headphones to work, plugged in the back. Now the only thing
is that Skype still won't work - test calls will not work - so after spending a lot
of time messing around with all that, I am still not able to hear my voice play
back on the recorded call. I think we are getting closer to the answer but I
have no idea what the hold-up is - I am going to screw around with it later
and see if Skype has a tech support or something. I will get back to this then.
the Skype directions BTW say to try mic boost on or off - either way, it won't
come through on the test call -
but the good news is now the headset does work...
Just not with Skype.
to try to straighten this out. We managed to find some little tricky things that
were in the sound recorder audio properties, and got the microphone to start
working, and the headphones to work, plugged in the back. Now the only thing
is that Skype still won't work - test calls will not work - so after spending a lot
of time messing around with all that, I am still not able to hear my voice play
back on the recorded call. I think we are getting closer to the answer but I
have no idea what the hold-up is - I am going to screw around with it later
and see if Skype has a tech support or something. I will get back to this then.
the Skype directions BTW say to try mic boost on or off - either way, it won't
come through on the test call -
but the good news is now the headset does work...
Just not with Skype.
ASKER
I'm accepting the answer with the info about adjusting the settings, because that did
help - but splitting the points among all because actually none of the answers solved
my problem.
What did work - after wrangling with getting the microphone to work - but it did not
work on Skype - was when my friend did a logmein rescue remotely and went to
google " update RealTek audio 97 drivers" or something like that - then we downloaded
an update to the audio, installed and voila, I could hear my voice play back on Skype.
so that was it....
Thanks to all who contributed -
;>) Lil
help - but splitting the points among all because actually none of the answers solved
my problem.
What did work - after wrangling with getting the microphone to work - but it did not
work on Skype - was when my friend did a logmein rescue remotely and went to
google " update RealTek audio 97 drivers" or something like that - then we downloaded
an update to the audio, installed and voila, I could hear my voice play back on Skype.
so that was it....
Thanks to all who contributed -
;>) Lil
ASKER
I have bought - I assumed the first one, which came with Voice Recognition
software, was broken - so I threw them out, and bought new Altec Lansing
headset - which I will test, but I am pretty sure now that's not the problem.