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5.4

USB Keyboard does not work PS/2 Keyboard does

Asked by jimcraig5615 in General Computer Systems

Tags: hidclass, install, device

My desktop is not recognizing any usb keyboard that is attached to it. When I attach the usb keyboard I get an unknown device in the HID Section. If i try to update the driver i get the following message in the Hardware Update Wizard.

"Cannot Install this Hardware. There was a problem installing this hardware: HIDClass. An error occurred during the installation of the device: The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later. Contact your hardware vendor.

There are no drivers for the keyboard from the manufacturer.

When I connect the same keyboard to my laptop there is an entry under the keyboard section in device manager that says HID Keyboard Device. This entry is missing on my desktop. Also I looked at the files used by the HID Compliant Keyboard on my laptop and found that it uses kbdclass.sys and kbdhid.sys. The kbdhid.sys file is not on my desktop. I went into the recovery console and copied it from the setup cd to my computer but it still does not work.

Thanks,

Jim

 
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[+][-]10/27/06 10:27 AM, ID: 17820864Accepted Solution

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Zone: General Computer Systems
Tags: hidclass, install, device
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Solution Provided By: garycase
Participating Experts: 3
Solution Grade: B
 
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