Question

ASUS P4S800MX Motherboard with Realtek AC97 sound crashes

Asked by: wmtocci

I have the titled Mobo in my system. I recently had to reload WindowsXP Pro & SP2 on my system. When I load the driver for the AC97 sound, my system crashes into a reboot during installation. I have reloaded WindowsXP Pro several times and downloaded the latest drivers from Realtek but during installation (just prior to completion) the system reboots.

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Asked On
2006-10-10 at 08:08:44ID22019193
Tags

asus

,

driver

,

sound

,

p4s800mx

,

realtek

Topic

General Computer Systems

Participating Experts
3
Points
125
Comments
9

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Answers

 

by: thephalanxPosted on 2006-10-10 at 11:38:59ID: 17701122

Where are you getting the ac97 sound driver from?  The cd that came with your ASUS or from the windows xp update?

 

by: wmtocciPosted on 2006-10-10 at 12:18:43ID: 17701403

I got the first one from the ASUS CD that came with the Mobo. Then I went to Realtek.com for the latest . Both crash the system

 

by: thephalanxPosted on 2006-10-10 at 12:43:30ID: 17701612

After installing Windows have you tried Updating to the latest service pack from Microsoft.com before installing the sound driver?  Try that out, the sp updates provide sound drivers ac97.

 

by: wmtocciPosted on 2006-10-10 at 13:02:10ID: 17701785

I have installed WinXP Pro then SP2 then tried to install AC97 software from CD.. Crashes

 

by: thephalanxPosted on 2006-10-10 at 13:54:20ID: 17702230

I used to run an ASUS P4S800D mobo.  After I would install XP on there I would run SP2 updates.  The sound driver was downloaded directly from the service pack updates - not the cd.  Assuming you have updated XP to the latest Service pack from Microsoft.com did you try rebooting the system to see if you have sound after updating (do not use the cd yet).  After you've verified that service packs are updated to fullest extent let me know if it gave you a sound driver.

>>I recently had to reload WindowsXP Pro & SP2 on my system.

Regarding that statement, had you adjusted any hardware internally?

Since your mobo has onboard sound, have you had the chance to try another sound card in the system from another machine to see if you can get sound that way?

Last suggestion for right now, if all the above fails, go to Device Manager (right click my computer / properties) and see if the sound driver is functioning properly before installing the sound driver from the cd.  Try using the Wizard to install it as well while you're there.

Let me know how it all goes! :)

 

by: achcheePosted on 2006-10-10 at 14:14:39ID: 17702411

You probably need to install your motherboard's chipset PRIOR to installing sound drivers.

 

by: nobusPosted on 2006-10-11 at 04:04:24ID: 17705770

as said, first install the chipset drivers, then the rest.
TYou find them all here :   http://support.asus.com/download/download_item.aspx?model=P4S800-MX&type=Map&SLanguage=en-us

if it still does not work, you may have a bad sound section on the mobo; you can disable it in the bios and try another sound card

 

by: wmtocciPosted on 2006-10-11 at 05:16:50ID: 17706156

Thanks to all for your response. I gave up and killed the Sound section on the Mobo and inserted a $14.00 sound card.. I can wash my hands of this.

 

by: thephalanxPosted on 2006-10-11 at 05:23:22ID: 17706197

:/

20120131-EE-VQP-002

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