[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.
Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
7.2

IDE drives are not detected in BIOS

Asked by lukepb in General Computer Systems

Tags: hdsk, checkpoint, dell, detected, bios

We're having a problem with an office computer in that BIOS will not detect any IDE drives (CDROM, DVD or HDD).

Last week one of the salesman brought his desktop claiming he had a virus and he had tried to "Reinstall Windows". The system would hang at the initial Dell boot screen and then error saying "Alert! Failed at checkpoint [HDsk]". I was finally able to access BIOS after disconnecting the CDROM and DVDRW drives. The 3.5" floppy drive was shown, but all IDE devices were listed as "Uknown Devices". The only choice was OFF or AUTO for these devices.

I have tried the following:

-Swapped for a known working HHD
-Swapped CD/DVD drives
-Tried new IDE cables
-Tested HHD from secondary controller set to Master
-Reset BIOS defaults using instructions from here and Dell forums
-Removed the system battery to clear CMOS (no jumpers that I could see)

I also purchased the Rosewill ATA133 (non-raid) controller from Newegg. I installed it and it did recognize my drives (DVD and HDD). I was able to start Windows setup, but when setup finishes loading the initial setup files (before the License Agreement), I receive the following Blue Screen of Death:

Windows has shutdown to prevent damage. Please check your computer for viruses. Remove any new drives or drive controllers.
STOP*** 0x0000007B, 0xC0000034, 0x0000000, 0x0000000

This is a Dell Dimension 3000
Windows XP Home SP2
[+][-]10/15/06 02:31 PM, ID: 17735367Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: General Computer Systems
Tags: hdsk, checkpoint, dell, detected, bios
Sign Up Now!
Solution Provided By: Callandor
Participating Experts: 2
Solution Grade: B
 
[+][-]10/12/06 09:04 AM, ID: 17716560Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/12/06 09:14 AM, ID: 17716643Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/12/06 09:24 AM, ID: 17716750Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/12/06 09:45 AM, ID: 17716959Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/12/06 10:02 AM, ID: 17717122Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/12/06 11:24 AM, ID: 17717914Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/12/06 11:35 AM, ID: 17718012Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/12/06 12:26 PM, ID: 17718539Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/12/06 12:52 PM, ID: 17718716Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/12/06 03:35 PM, ID: 17719990Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/12/06 04:05 PM, ID: 17720163Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/12/06 05:12 PM, ID: 17720418Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/12/06 08:35 PM, ID: 17721297Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/13/06 01:17 AM, ID: 17722156Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/13/06 05:40 AM, ID: 17723485Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/14/06 11:17 PM, ID: 17732832Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091118-EE-VQP-93