Dell warranty repair advice
Hello
I have a dell that I need repaired under warranty.
The issue that bothers me is that it came with XP Home which I changed to XP pro.
Although the problem is not software related, should I expect Dell to refuse to fix this because of the OS change?
I have never dealt with them before but my cynical side tells me that many companies try to wiggle out of their commitments using excuses.
With the computer hanging repeatedly, the last thing I want to do is have to reload XP home.
I am in the UK if that makes any difference
Advice please?
Thanks
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