Question

Solaris "Critical" Hardware Errors

Asked by: w6hr

Every so often I would see something like this in /var/adm/messages on a Sun Blade 2000 with Solaris 10:
====================================================
May 15 08:20:20 moose scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/SUNW,qlc@4/fp@0,0/ssd@w2100002037eb570a,0 (ssd1):May 15 08:20:20 moose   Error for Command: write(10)               Error Level: Retryable
May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     Requested Block: 7338112                   Error Block: 7338112
May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     Vendor: SEAGATE                            Serial Number: 0308B0V3M4

May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     Sense Key: Hardware Error
May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     ASC: 0x32 (no defect spare location available), ASCQ: 0x0, FRU: 0x4
====================================================

So I have been assuming that I have a disk drive that might be in the early stages of failure and for which I've been mentally preparing myself to deal with one of these days.  Then today in /var/adm/messages, I saw the following each time I booted the computer:

====================================================
May 26 17:54:25 moose fmd: [ID 441519 daemon.error] SUNW-MSG-ID: PCIEX-8000-5Y, TYPE: Fault, VER: 1, SEVERITY: Critical
May 26 17:54:25 moose EVENT-TIME: Mon May 26 08:05:03 PDT 2008
May 26 17:54:25 moose PLATFORM: SUNW,Sun-Blade-1000, CSN: -, HOSTNAME: moose
May 26 17:54:25 moose SOURCE: eft, REV: 1.16
May 26 17:54:25 moose EVENT-ID: bc6ebca9-ebb7-e000-a4f1-e429b499f944
May 26 17:54:25 moose DESC: The transmitting device sent an invalid request.
May 26 17:54:25 moose   Refer to http://sun.com/msg/PCIEX-8000-5Y for more information.
May 26 17:54:25 moose AUTO-RESPONSE: One or more device instances may be disabled
May 26 17:54:25 moose IMPACT: Loss of services provided by the device instances associated with this fault
May 26 17:54:25 moose REC-ACTION: Ensure that the latest drivers and patches are installed. Otherwise schedule a repair procedure to replace the affected device(s).  Use fmdump -v -u <EVENT_ID> to identify the devices or contact Sun for support.
====================================================

So I ran fmdump and got the following:

====================================================
May 26 17:54:25.3813 bc6ebca9-ebb7-e000-a4f1-e429b499f944 PCIEX-8000-5Y
 100%  fault.io.pci.device-invreq

       Problem in: hc://:product-id=SUNW,Sun-Blade-1000:server-id=moose/motherboard=0/hostbridge=0/pcibus=0/pcidev=4/pcifn=0           Affects: dev:////pci@8,600000/SUNW,qlc@4
              FRU: hc:///component=MB
         Location: MB
====================================================

So what's this telling me?  Could both sets of messages relate to the same issue.  Is it likely the disk drive?  Or might it be something more serious?  Or is it benign?

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Asked On
2008-05-26 at 18:25:50ID23433711
Tags

Sun Microsystems

,

Sun Blade 2000

,

2000

,

Running Solaris 10 (05/08) and patched up to date

,

Sun Desktops

Topics

General Computer Systems

,

Sun Solaris

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: robocatPosted on 2008-05-27 at 00:35:34ID: 21650029


The two problems may or may not be related.

To solve your problem, use the method of elimination. Replace the disk first (because it's obviously bad) and see if the second message goes away. My bet is that it will, because bad drives often start messing up other things.



 

 

by: w6hrPosted on 2008-06-02 at 19:52:39ID: 21697273

Interestingly, several days later and nothing has changed.  I still get the same set of errors on boot each morning but the apparent disk errors have not reappeared.  I have observed no operational problems with the system so I've been dragging my feet on swapping out the possible defective disk.  I believe one quick check would be to pull the one disk (fortunately it's not the boot disk that was throwing the errors) from the system and boot the system and see if it boots error free.  If it does, then it must be the disk.  If the errors remain it's something other than the disk and I may need a visit to a repair shop.

 

by: robocatPosted on 2008-06-03 at 00:18:44ID: 21698181


One thing is for sure: your disk is bad

>ASC: 0x32 (no defect spare location available), ASCQ: 0x0, FRU: 0x4

Any disk has a number of spare blocks to map out any defective blocks that are in use. This disk has used up all of its spare blocks, which means there are already many defective blocks on the disk. It also means that the data may get corrupted from now on.

So you really need to replace it.

20120131-EE-VQP-002

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