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7.6

Secondary drive 0 not found

Asked by NCGPIICT in General Computer Systems

Tags: Dell, Optiplex GX270

Dell Optiplex GX270, win XP OS. When a user logs into PC they receive the folloiwng message
secondary drive 0 not found
strike F1 key to continue, F2 to run setup utility

Press F2 to run setup utility. Drive config says the following:
SATA Primary Drive - OFF
SATA Secondary drive - OFF
Primary Master drive  - Hardrive
Primary Slave drive - OFF
Secondary Master drive - Unkonwn device
Secondary Slave drive - OFF
IDE Drive UDMA - ON

Boot sequence is:
1. Disk drive
2. Hardisk drive C:
3. CD-ROM device (not installed)

When you strike F1 it then goes to the normal log on screen. However it will not run any CD's. I have checked device manager and DVD/CDrom drives are not showing. I have checked and reseated the IDE cable onto the motherboard but it still does not appear.
[+][-]10/31/08 07:16 AM, ID: 22850257Accepted Solution

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About this solution

Zone: General Computer Systems
Tags: Dell, Optiplex GX270
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Solution Provided By: sublifer
Participating Experts: 3
Solution Grade: B
 
[+][-]10/31/08 02:33 PM, ID: 22854277Expert Comment

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[+][-]11/01/08 05:52 AM, ID: 22856603Expert Comment

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