Do you know what kind of disk is in the machine?
If it's SCSI then you need this:
http://support.dell.com/su
SATA you may need this:
http://support.dell.com/su
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Question
Unable to install windows on Dell Precision 650 (Primary HDD not found)
I have a Dell Precision 650 that I'm trying to load Windows on but can't.
Every time i start up this machine with a XP load disk in it gives me the error 'Primary hard disk drive 0/1 not found'. In the boot sequencei it shows HDD and CD-ROM as not installed. The HDD show up as unknown devices.
I believe I need some sort of boot disk for the SCSI HDD's? Below are the bios settings that i think might be notable:
In the BIOS
-under Primary Drive 0 and Primary Drive 1 it says 'unknown device'
-under Boot Sequence it shows 'HDD not installed' and 'CD-ROM not installed'
-under 'Integrated Devices (LegacySelect Options)' i have the option to turn SCSI Controller on/off
-There is also an 'OS Install Mode' with on/off settings
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Answers
As mikelfritz suggested those are the two drivers you will need. There was also a 3rd listed;
http://support.dell.com/su
start with the minimum connected :
mobo + cpu + ram, video card, keyboard + mouse.
connect the disk ; veriffy in the bios if it is seen correctly; and do the same for the CD drive.
if one is not seen, try another disk or cd drive, it can be bad - or try other cables.
resetting the bios may help - as said
Windows XP Setup Could Not Detect and Find Any SATA Hard Disk Drive on AHCI Mode.
Please read the following link http://www.mydigitallife.i
Regards,
Ok, i've opened the case and checked all connections. There are no SCSI drives inside, only 'hot swappable' IDE drives (x2).
There are two IDE connections on the MOBO and it had one cable connecting one hard drive and the CD-ROM and the other connector going to one HD. I've tried disconnecting them all and doing various arrangements but the only drive the BIOS detects is the floppy drive, no CD-ROM or HD.
I don't think there is any hardware problems, i have a few of these all doing the same thing.
Why won't it detect the CD-ROM? Is there some sort of controller i need to install from a floppy/boot disk?
Here is a link to a mobo diagram
http://support.dell.com/su
Installing HD instructions. It says to use a bootable floppy to enter setup?
http://support.dell.com/su
You could try downloading XP setup Floppys and see if it sees the CD/HD once booted from Floppy:
http://support.microsoft.c
So you said you have multiple 650's all showing no drives in BIOS?
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by: kory1006Posted on 2009-01-08 at 12:02:40ID: 23329481
You will need to download the hard drive controller drivers from Dell's website. Once you have these you will then hit F6 at the beginning of the Windows XP installation to specify those drivers. Give me a minute and ill see if I can come up with a link.