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9.0

Dell Dimention E521 does not boot past BIOS

Asked by Thomanji in General Computer Systems, Embedded Hardware, Hardware Components

Tags: Dell Dimention E521 BIOS

I got several Dell computers. it is now 13 months past mt support agreement and of course I have a issue that is not supported since I am 1 months over. What happens is the following:

I switch on the computer and it goes direct to the Dell start screen and shows BIOS Revision 1.1.8 withe a loading bar underneath. This bar goes half way and then get stuck. The computer does not do anything from there. It shown me the F2 and F12 options but the Keyboard does not respond to it. I did let it stand over night and nothing happened, the next day it was at the same screen.

I also tried to boot from CD or USB stuck but it does not even get to this. I did unplug any USB or other cable and in the end only have power and monitor plugged in but still the same. I did than look inside and checked that there is no loose connection but still the same. See the attached JPG on what I see on the screen. I am out of troubleshoot options and would be very happy for any advice or ideas what this could be and how best to resolve the issue. I am also very suspicious that this happens a few weeks after the service agreement is over, thats almost a bit fishy to me.

Thank you for reading and considering to assist me on resolving this.
Attachments:
 
View of the screen where the computer is stuck
View of the screen where the computer is stuck
 
[+][-]01/10/09 03:16 AM, ID: 23343170Expert Comment

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[+][-]01/10/09 08:23 AM, ID: 23344186Expert Comment

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[+][-]01/10/09 09:16 AM, ID: 23344365Expert Comment

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[+][-]01/10/09 07:36 PM, ID: 23346645Accepted Solution

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About this solution

Zones: General Computer Systems, Embedded Hardware, Hardware Components
Tags: Dell Dimention E521 BIOS
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Solution Provided By: x86fix
Participating Experts: 5
Solution Grade: A
 
[+][-]01/13/09 12:14 PM, ID: 23366768Assisted Solution

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[+][-]01/22/09 04:00 AM, ID: 23438487Author Comment

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[+][-]01/22/09 06:53 AM, ID: 23439778Expert Comment

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[+][-]01/27/09 04:08 AM, ID: 23475516Author Comment

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