Question

Previous attempts at booting this system have failed at checkpoint [hdsk]

Asked by: Anthony18

I have Dell Dimension 8300, It showing message: Previous attempts at booting this system have failed at checkpoint [hdsk], everytime I turn on. I tried reseat memory, video card, power cable, hdd cable, even booting without hdd, still same alert. Please help. Thank you very much.
Anthony 18

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Asked On
2009-02-01 at 00:05:38ID24102400
Tags

Dell Dimension 8300

Topic

General Computer Systems

Participating Experts
2
Points
500
Comments
15

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Answers

 

by: nobusPosted on 2009-02-01 at 00:10:21ID: 23520482

try testing your disk; pick the diag you need from :    http://www.tacktech.com/display.cfm?ttid=287
your HDD  can have problems...

 

by: Anthony18Posted on 2009-02-01 at 14:12:25ID: 23523286

I tried to boot without the hdd, new hdd still same problem. I contacted Dell tech support, they told me to insert the windows xp and using command chkdsk /r. it still does not work. please help. Thank you
Anthony 18

 

by: coral47Posted on 2009-02-01 at 16:07:27ID: 23523667

Did you try Clearing the CMOS?

Unplug system from wall or turn Off switch on power supply if there is one.
Move CMOS jumper to Clear and press the power button 5/6 times or take out coin sized battery for 20/30 minutes. Still press power button.
Move jumper back to Normal or reinstall battery.
Plug back into wall or turn ON switch.

 

by: Anthony18Posted on 2009-02-01 at 22:22:22ID: 23524713

Thank you for your help. I removed the CMOS battery, after that re_enter date, tine, etc.. it still same problem. Dell tech told me it software problem, but it new installation. I don't know why. Please help. Anthony 18

 

by: coral47Posted on 2009-02-01 at 22:44:32ID: 23524767

Is this still under warranty?
It sounds like you have a IDE controller that went bad or a corrupt bios.

Just to be clear though, it still give that message with all hard drives and CD/DVD drives disconnected?

 

by: nobusPosted on 2009-02-02 at 00:11:07ID: 23525024

do you see the disk (old and new) in the bios?
try another cable, and post disk model and ide or sata

 

by: Anthony18Posted on 2009-02-02 at 09:24:30ID: 23529090

Thank you for both of you tried to help me. the unit has attend warranty, but it has alot of personal informations in there.
The only thing I don't understand, if the HDD failed, why it still problem with the new one. unit using SATA controller and I also replaced the cable. BIOS cleared. Last thing is motherboard. do you think?.
Thanks for your help.
Anthony18

 

by: Anthony18Posted on 2009-02-02 at 09:25:36ID: 23529104

Nobus:
Yes, I can see the hdd from bios. it using sata cable
Thanks
Anthony18

 

by: nobusPosted on 2009-02-02 at 09:34:59ID: 23529206

if your new drive is seen in the bios, you shouldbe able to install an OS on it .
did you set the boot priority to the cd drive?   then install the OS

 

by: Anthony18Posted on 2009-02-02 at 10:07:25ID: 23529528

Nobus
I re-installed os XP for 3 times (old hdd) and 2 times (new hdd) it working fine, it happened when I restart the unit, or turned off and turned on again.
Please help
Anthony 18

 

by: coral47Posted on 2009-02-02 at 10:48:38ID: 23529918

>> Last thing is motherboard. do you think?.

If it still give that error with ALL the drives unplugged, then I think yes, the motherboard is bad.
You might not have to send the whole computer in. They sent a customer of mine just a new motherboard because the onboard nic died on his It was an 8300 also.

 

by: nobusPosted on 2009-02-02 at 23:26:32ID: 23534766

un my first post i asked you to test the disk -  did you ? and what was the result ?

 

by: Anthony18Posted on 2009-02-05 at 11:20:35ID: 23562978

Nobus
Ran diagnostics HDD passed all. Thanks for both of you tried to help me. I believe motherboard failed, because Dell tech told me to look on the back of diagnostic Light and nothing light is on, intermittently power on/off.
because I am new user from this site, please tell me how to close this question, and how to pay my piot to your guy. Thanks again
Anthony 18

 

by: coral47Posted on 2009-02-05 at 13:39:19ID: 23564615

If you want to do just one Answer, just click the Accept as Solution button at the bottom of the comment that helped you.

If you want to do more than one, click the Accept Multiple Solutions button and type in the amount of points you want to give, in the boxes in the comments that helped.

 

by: coral47Posted on 2009-02-05 at 14:55:57ID: 23565279

Thank you much.   : )

20120131-EE-VQP-002

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