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06.27.2008 at 02:20PM PDT, ID: 23523040
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5.8

Unidentified conflict causing intermittent communication error with the LightScribe drive.

Asked by BigBexar in DVD Players & Recorders, Miscellaneous Hardware, General Computer Systems

Tags: , , , ,

Im requesting assistance in identifying the source(s) of a conflict in my computer configuration that is causing transient errors when attempting to burn a DVD label using LightScribe.  (I use the term transient errors due to the fact that I have been able to burn labels on a couple of occasions, but 95% of the time the process fails.  Typically the failure is occurring after the burning process has been in progress for 5-10 minutes, thus leaving a partial image on the disk.)  

After much effort and exasperation, Im convinced that the solution lies in making some relatively minor system tweak  I just dont have the knowledge to understand the nuances of the System Registry, I/O Conflicts, etc. needed to recognize the conflict and correct it.  Having exhausted my own problem solving abilities with regard to computers, Im hoping that someone in Experts Exchange can direct me to an effective solution.

I want to apologize in advance for the length of this posting, but I thought it might save everyone a lot of time if we could forego repeating much of the troubleshooting actions Ive already completed.


Here is the error message that appears when Im using Nero 7 Essentials (the software that came with the Samsung SH-S203N SCSI CDDVDW drive with the LightScribe functionality):

Im most anxious to get this issue resolved, and I welcome your expert responses!  J

Nero-LightScribe
Print process failed.  
A communication error has occurred with the LightScribe drive.
 
I have spent MANY HOURS trying to find a solution on the internet, and have learned the following:
"      This communication error problem has been around for YEARS, and there are many people who have experienced it.  (Many of the forum discussion links that came up through a Google search of the error message dated back to 2004 and 2005.)
"      I have attempted most of the well-intentioned try this& suggestions that I found during this research, and NONE of these possible solutions has made any impact on the problem.  My troubleshooting efforts to date have included:
1.      Uninstalling and reinstalling all of the various software components (list of software to follow), including having only ONE copy of the CD/DVD labeling software on the computer at a time (to avoid potential conflicts);
2.      Checking the Registry, cleaning the registry with various third party Registry Cleaners, including Neros Cleaning Utility file;
3.      Checking and adjusting the jumper settings on my optical drives; disabling the two non-LightScribe optical drives to evaluate potential conflicts;
4.      Checking and tweaking the settings under Administrative Tools\Services\LightScribeServices Direct Disk Labeling Services;
5.      Trying different versions of the LightScribe System Software, as well as different versions of the Nero software (both versions 7 & 8), in addition to trying SureThing CD Labeler 4 SE;
6.      Returning my initial LightScribe optical drive and purchasing another brand of drive;
 
 
The final result has remained unchanged, i.e. regardless of the hardware, software or drivers being used, the typical sequence is:
1.      The labeling burn process begins, and continues for several minutes;
2.      The burn process ultimately FAILS, which generates an error message regarding the COMMUNICATION ERROR with the LightScribe drive;
3.      The LightScribe drive light remains flashing, and the status of both the optical drive and the software is hanging, e.g. requiring a RESTART of windows to regain any response from the drive (even to get it to eject the disk);
 
The only deviation from this sequence is that on 3 or 4 occasions, the label process did complete successfully, and there is no indication of anything being different at the time the successful burns were accomplished.
 
Here is some background information on hardware and software configurations for the computer involved:Start Free Trial 
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Hardware:
ASUS P4B266 motherboard
1.7 GHz Pentium 4 CPU
2 GB of RAM
 
Optical Drives:
SATA drive - Samsung SH-S203N SCSI CD/DVDW drive (with the latest firmware update)
EIDE drives  
Sony DW-Q120A DVD RW 
Plextor PX-W4012A CD-R
 
Hard Drives:
400 GB Western Digital WD4000AAJB
40 GB Maxtor 6E040L0
 
 
OS & Other Software:
Windows XP Home Edition, SP3
 
Nero 7 Essentials (software provided with the Samsung LightScribe drive)
LightScribe Control Panel v 1.14.17.1
SureThing CD Labeler 4SE
 
Below Ive pasted some of the entries from the Event Viewer that may provide some additional insight into the details of the LightScribe error events (I simply dont know how to interpret or act upon this information!):
 
Event Type:	Warning
Event Source:	LightScribeService
Event Category:	None
Event ID:	1
Date:		6/26/2008
Time:		12:37:20 AM
User:		N/A
Computer:	REED
Description:
Win32 Error : Function: [HurricaneClientProxy::DoInputCommand] DeviceIoControl returned Win32 Error: 121 Description: The semaphore timeout period has expired.
 
 
 
 
Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/26/2008
Time:		12:37:39 AM
User:		N/A
Computer:	REED
Description:
Hanging application LightScribeControlPanel.exe, version 1.14.17.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 4c 69 67 68 74 53     LightS
0018: 63 72 69 62 65 43 6f 6e   cribeCon
0020: 74 72 6f 6c 50 61 6e 65   trolPane
0028: 6c 2e 65 78 65 20 31 2e   l.exe 1.
0030: 31 34 2e 31 37 2e 31 20   14.17.1 
0038: 69 6e 20 68 75 6e 67 61   in hunga
0040: 70 70 20 30 2e 30 2e 30   pp 0.0.0
0048: 2e 30 20 61 74 20 6f 66   .0 at of
0050: 66 73 65 74 20 30 30 30   fset 000
0058: 30 30 30 30 30            00000   
 
 
 
Event Type:	Warning
Event Source:	LightScribeService
Event Category:	None
Event ID:	1
Date:		6/26/2008
Time:		12:38:21 AM
User:		N/A
Computer:	REED
Description:
Win32 Error : Function: [HurricaneClientProxy::DoInputCommand] DeviceIoControl returned Win32 Error: 121 Description: The semaphore timeout period has expired.
 
 
 
Event Type:	Error
Event Source:	LightScribeService
Event Category:	None
Event ID:	1
Date:		6/26/2008
Time:		12:38:21 AM
User:		N/A
Computer:	REED
Description:
Generic Error : [HurricaneClientProxy::DoInputCommand] Connection 0: m_pPipe->Write returned an error 10ac
 
 
 
Event Type:	Error
Event Source:	LightScribeService
Event Category:	None
Event ID:	1
Date:		6/26/2008
Time:		12:38:21 AM
User:		N/A
Computer:	REED
Description:
Generic Error : [HurricaneClientProxy::DoInputCommand] Connection 0: m_pPipe->Write returned an error 10ac
 
 
 
Event Type:	Error
Event Source:	LightScribeService
Event Category:	None
Event ID:	1
Date:		6/26/2008
Time:		12:38:21 AM
User:		N/A
Computer:	REED
Description:
Generic Error : [HurricaneClientProxy] Connection 0: HurricaneClientProxy::HurricaneClientProxy Error HURRICANE_COMMAND_INPUT 10ac
 
 
 
 
Event Type:	Information
Event Source:	MsiInstaller
Event Category:	None
Event ID:	11728
Date:		6/26/2008
Time:		12:40:27 AM
User:		REED\Thelma
Computer:	REED
Description:
Product: LightScribe System Software  1.14.17.1 -- Configuration completed successfully.
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 30 45 37 44 42 44 35   {0E7DBD5
0008: 32 2d 42 30 39 37 2d 34   2-B097-4
0010: 46 32 42 2d 41 37 43 37   F2B-A7C7
0018: 2d 46 31 30 35 42 30 44   -F105B0D
0020: 32 30 46 44 42 7d         20FDB}  
 
 
 
Event Type:	Warning
Event Source:	LightScribeService
Event Category:	None
Event ID:	1
Date:		6/26/2008
Time:		12:54:23 AM
User:		N/A
Computer:	REED
Description:
Win32 Error : Function: [HurricaneClientProxy::DoOutputCommand] DeviceIoControl returned Win32 Error: 1117 Description: The request could not be performed because of an I/O device error.
 
 
 
Event Type:	Warning
Event Source:	LightScribeService
Event Category:	None
Event ID:	1
Date:		6/26/2008
Time:		12:55:37 AM
User:		N/A
Computer:	REED
Description:
Win32 Error : Function: [HurricaneClientProxy::DoNoDataCommand] DeviceIoControl returned Win32 Error: 1117 Description: The request could not be performed because of an I/O device error.
 
 
 
Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/26/2008
Time:		12:57:45 AM
User:		N/A
Computer:	REED
Description:
Hanging application stcd.exe, version 4.3.192.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 73 74 63 64 2e 65     stcd.e
0018: 78 65 20 34 2e 33 2e 31   xe 4.3.1
0020: 39 32 2e 30 20 69 6e 20   92.0 in 
0028: 68 75 6e 67 61 70 70 20   hungapp 
0030: 30 2e 30 2e 30 2e 30 20   0.0.0.0 
0038: 61 74 20 6f 66 66 73 65   at offse
0040: 74 20 30 30 30 30 30 30   t 000000
0048: 30 30                     00      
 
 
 
Event Type:	Information
Event Source:	LightScribeService
Event Category:	None
Event ID:	4
Date:		6/26/2008
Time:		1:20:26 AM
User:		N/A
Computer:	REED
Description:
The LightScribe Service started successfully.
 
 
Below are posted a couple of entries from the System Registry:
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\LightScribe
Class Name:        <NO CLASS>
Last Write Time:   6/25/2008 - 6:13 PM
Value 0
  Name:            LogLevel
  Type:            REG_SZ
  Data:            Error
 
Value 1
  Name:            ResourceDir
  Type:            REG_SZ
  Data:            C:\Program Files\Common Files\\LightScribe\res
 
Value 2
  Name:            MessageDir
  Type:            REG_SZ
  Data:            C:\Program Files\Common Files\LightScribe\
 
Value 3
  Name:            LSPrintDialog
  Type:            REG_SZ
  Data:            C:\Program Files\Common Files\LightScribe\LSPrintDialog.exe
 
Value 4
  Name:            LSPrintingDialog
  Type:            REG_SZ
  Data:            C:\Program Files\Common Files\LightScribe\LSPrintingDialog.exe
 
Value 5
  Name:            LsPrintLauncher
  Type:            REG_SZ
  Data:            C:\Program Files\Common Files\LightScribe\LSPrintLauncher.dll
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\LightScribe\Update
Class Name:        <NO CLASS>
Last Write Time:   6/26/2008 - 12:40 AM
Value 0
  Name:            LsTimeStamp
  Type:            REG_SZ
  Data:            2008_06_26__00:40:18
 
Value 1
  Name:            UpdateShellCommand
  Type:            REG_SZ
  Data:            http://www.lightscribe.com/go/downloads/windows
 
Value 2
  Name:            PreviousVersion
  Type:            REG_SZ
  Data:            1.14.17.1
 
Value 3
  Name:            CurrentVersion
  Type:            REG_SZ
  Data:            1.14.17.1
 
Value 4
  Name:            TrailingVersion
  Type:            REG_SZ
  Data:            1.14.17.1
 
 
 
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\LightScribe\Update
Class Name:        <NO CLASS>
Last Write Time:   6/26/2008 - 12:40 AM
Value 0
  Name:            LsTimeStamp
  Type:            REG_SZ
  Data:            2008_06_26__00:40:18
 
Value 1
  Name:            UpdateShellCommand
  Type:            REG_SZ
  Data:            http://www.lightscribe.com/go/downloads/windows
 
Value 2
  Name:            PreviousVersion
  Type:            REG_SZ
  Data:            1.14.17.1
 
Value 3
  Name:            CurrentVersion
  Type:            REG_SZ
  Data:            1.14.17.1
 
Value 4
  Name:            TrailingVersion
  Type:            REG_SZ
  Data:            1.14.17.1
 
 
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Class Name:        <NO CLASS>
Last Write Time:   6/26/2008 - 2:10 AM
Value 0
  Name:            AutoRestartShell
  Type:            REG_DWORD
  Data:            0x1
 
Value 1
  Name:            DefaultDomainName
  Type:            REG_SZ
  Data:            REED
 
Value 2
  Name:            DefaultUserName
  Type:            REG_SZ
  Data:            Thelma
 
Value 3
  Name:            LegalNoticeCaption
  Type:            REG_SZ
  Data:            
 
Value 4
  Name:            LegalNoticeText
  Type:            REG_SZ
  Data:            
 
Value 5
  Name:            PowerdownAfterShutdown
  Type:            REG_SZ
  Data:            0
 
Value 6
  Name:            ReportBootOk
  Type:            REG_SZ
  Data:            1
 
Value 7
  Name:            Shell
  Type:            REG_SZ
  Data:            Explorer.exe
 
Value 8
  Name:            ShutdownWithoutLogon
  Type:            REG_SZ
  Data:            0
 
Value 9
  Name:            System
  Type:            REG_SZ
  Data:            
 
Value 10
  Name:            Userinit
  Type:            REG_SZ
  Data:            C:\WINDOWS\system32\userinit.exe,
 
Value 11
  Name:            VmApplet
  Type:            REG_SZ
  Data:            rundll32 shell32,Control_RunDLL "sysdm.cpl"
 
Value 12
  Name:            SfcQuota
  Type:            REG_DWORD
  Data:            0xffffffff
 
Value 13
  Name:            allocatecdroms
  Type:            REG_SZ
  Data:            0
 
Value 14
  Name:            allocatedasd
  Type:            REG_SZ
  Data:            0
 
Value 15
  Name:            allocatefloppies
  Type:            REG_SZ
  Data:            0
 
Value 16
  Name:            cachedlogonscount
  Type:            REG_SZ
  Data:            10
 
Value 17
  Name:            forceunlocklogon
  Type:            REG_DWORD
  Data:            0x0
 
Value 18
  Name:            passwordexpirywarning
  Type:            REG_DWORD
  Data:            0xe
 
Value 19
  Name:            scremoveoption
  Type:            REG_SZ
  Data:            0
 
Value 20
  Name:            AllowMultipleTSSessions
  Type:            REG_DWORD
  Data:            0x1
 
Value 21
  Name:            UIHost
  Type:            REG_EXPAND_SZ
  Data:            logonui.exe
 
Value 22
  Name:            LogonType
  Type:            REG_DWORD
  Data:            0x1
 
Value 23
  Name:            Background
  Type:            REG_SZ
  Data:            0 0 0
 
Value 24
  Name:            DebugServerCommand
  Type:            REG_SZ
  Data:            no
 
Value 25
  Name:            SFCDisable
  Type:            REG_DWORD
  Data:            0x0
 
Value 26
  Name:            WinStationsDisabled
  Type:            REG_SZ
  Data:            0
 
Value 27
  Name:            HibernationPreviouslyEnabled
  Type:            REG_DWORD
  Data:            0x1
 
Value 28
  Name:            ShowLogonOptions
  Type:            REG_DWORD
  Data:            0x0
 
Value 29
  Name:            AltDefaultUserName
  Type:            REG_SZ
  Data:            Thelma
 
Value 30
  Name:            AltDefaultDomainName
  Type:            REG_SZ
  Data:            REED
 
Value 31
  Name:            AutoAdminLogon
  Type:            REG_SZ
  Data:            0
 
Value 32
  Name:            ChangePasswordUseKerberos
  Type:            REG_DWORD
  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions
Class Name:        <NO CLASS>
Last Write Time:   6/15/2008 - 7:22 PM
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{3610eda5-77ef-11d2-8dc5-00c04fa31a66}
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 2:01 PM
Value 0
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            Microsoft Disk Quota
 
Value 1
  Name:            NoMachinePolicy
  Type:            REG_DWORD
  Data:            0x0
 
Value 2
  Name:            NoUserPolicy
  Type:            REG_DWORD
  Data:            0x1
 
Value 3
  Name:            NoSlowLink
  Type:            REG_DWORD
  Data:            0x1
 
Value 4
  Name:            NoBackgroundPolicy
  Type:            REG_DWORD
  Data:            0x1
 
Value 5
  Name:            NoGPOListChanges
  Type:            REG_DWORD
  Data:            0x1
 
Value 6
  Name:            PerUserLocalSettings
  Type:            REG_DWORD
  Data:            0x0
 
Value 7
  Name:            RequiresSuccessfulRegistry
  Type:            REG_DWORD
  Data:            0x1
 
Value 8
  Name:            EnableAsynchronousProcessing
  Type:            REG_DWORD
  Data:            0x0
 
Value 9
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            dskquota.dll
 
Value 10
  Name:            ProcessGroupPolicy
  Type:            REG_SZ
  Data:            ProcessGroupPolicy
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            Internet Explorer Zonemapping
 
Value 1
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            iedkcs32.dll
 
Value 2
  Name:            ProcessGroupPolicy
  Type:            REG_SZ
  Data:            ProcessGroupPolicyForZoneMap
 
Value 3
  Name:            NoGPOListChanges
  Type:            REG_DWORD
  Data:            0x1
 
Value 4
  Name:            RequiresSucessfulRegistry
  Type:            REG_DWORD
  Data:            0x1
 
Value 5
  Name:            DisplayName
  Type:            REG_EXPAND_SZ
  Data:            @iedkcs32.dll,-3051
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{827D319E-6EAC-11D2-A4EA-00C04F79F83A}
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            ProcessGroupPolicy
  Type:            REG_SZ
  Data:            SceProcessSecurityPolicyGPO
 
Value 1
 
  Name:            GenerateGroupPolicy
  Type:            REG_SZ
  Data:            SceGenerateGroupPolicy
 
Value 2
  Name:            ExtensionRsopPlanningDebugLevel
  Type:            REG_DWORD
  Data:            0x1
 
Value 3
  Name:            ProcessGroupPolicyEx
  Type:            REG_SZ
  Data:            SceProcessSecurityPolicyGPOEx
 
Value 4
  Name:            ExtensionDebugLevel
  Type:            REG_DWORD
  Data:            0x1
 
Value 5
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            scecli.dll
 
Value 6
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            Security
 
Value 7
  Name:            NoUserPolicy
  Type:            REG_DWORD
  Data:            0x1
 
Value 8
  Name:            NoGPOListChanges
  Type:            REG_DWORD
  Data:            0x1
 
Value 9
  Name:            EnableAsynchronousProcessing
  Type:            REG_DWORD
  Data:            0x1
 
Value 10
  Name:            MaxNoGPOListChangesInterval
  Type:            REG_DWORD
  Data:            0x3c0
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{A2E30F80-D7DE-11d2-BBDE-00C04F86AE3B}
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 3:15 PM
Value 0
  Name:            ProcessGroupPolicyEx
  Type:            REG_SZ
  Data:            ProcessGroupPolicyEx
 
Value 1
  Name:            GenerateGroupPolicy
  Type:            REG_SZ
  Data:            GenerateGroupPolicy
 
Value 2
  Name:            ProcessGroupPolicy
  Type:            REG_SZ
  Data:            ProcessGroupPolicy
 
Value 3
  Name:            DllName
  Type:            REG_SZ
  Data:            iedkcs32.dll
 
Value 4
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            Internet Explorer Branding
 
Value 5
  Name:            NoSlowLink
  Type:            REG_DWORD
  Data:            0x1
 
Value 6
  Name:            NoBackgroundPolicy
  Type:            REG_DWORD
  Data:            0x0
 
Value 7
  Name:            NoGPOListChanges
  Type:            REG_DWORD
  Data:            0x1
 
Value 8
  Name:            NoMachinePolicy
  Type:            REG_DWORD
  Data:            0x1
 
Value 9
  Name:            DisplayName
  Type:            REG_EXPAND_SZ
  Data:            @iedkcs32.dll,-3014
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{B1BE8D72-6EAC-11D2-A4EA-00C04F79F83A}
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            ProcessGroupPolicy
  Type:            REG_SZ
  Data:            SceProcessEFSRecoveryGPO
 
Value 1
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            scecli.dll
 
Value 2
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            EFS recovery
 
Value 3
  Name:            NoUserPolicy
  Type:            REG_DWORD
  Data:            0x1
 
Value 4
 
  Name:            NoGPOListChanges
  Type:            REG_DWORD
  Data:            0x1
 
Value 5
  Name:            RequiresSuccessfulRegistry
  Type:            REG_DWORD
  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{B587E2B1-4D59-4e7e-AED9-22B9DF11D053}
Class Name:        <NO CLASS>
Last Write Time:   6/15/2008 - 7:22 PM
Value 0
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            802.3 Group Policy
 
Value 1
  Name:            DisplayName
  Type:            REG_EXPAND_SZ
  Data:            @dot3gpclnt.dll,-100
 
Value 2
  Name:            ProcessGroupPolicyEx
  Type:            REG_SZ
  Data:            ProcessLANPolicyEx
 
Value 3
  Name:            GenerateGroupPolicy
  Type:            REG_SZ
  Data:            GenerateLANPolicy
 
Value 4
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            dot3gpclnt.dll
 
Value 5
  Name:            NoUserPolicy
  Type:            REG_DWORD
  Data:            0x1
 
Value 6
  Name:            NoGPOListChanges
  Type:            REG_DWORD
  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{C631DF4C-088F-4156-B058-4375F0853CD8}
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 2:01 PM
Value 0
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            Microsoft Offline Files
 
Value 1
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            %SystemRoot%\System32\cscui.dll
 
Value 2
  Name:            EnableAsynchronousProcessing
  Type:            REG_DWORD
  Data:            0x0
 
Value 3
  Name:            NoBackgroundPolicy
  Type:            REG_DWORD
  Data:            0x0
 
Value 4
  Name:            NoGPOListChanges
  Type:            REG_DWORD
  Data:            0x0
 
Value 5
  Name:            NoMachinePolicy
  Type:            REG_DWORD
  Data:            0x0
 
Value 6
  Name:            NoSlowLink
  Type:            REG_DWORD
  Data:            0x0
 
Value 7
  Name:            NoUserPolicy
  Type:            REG_DWORD
  Data:            0x1
 
Value 8
  Name:            PerUserLocalSettings
  Type:            REG_DWORD
  Data:            0x0
 
Value 9
  Name:            ProcessGroupPolicy
  Type:            REG_SZ
  Data:            ProcessGroupPolicy
 
Value 10
  Name:            RequiresSuccessfulRegistry
  Type:            REG_DWORD
  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{c6dc5466-785a-11d2-84d0-00c04fb169f7}
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            <NO NAME>
  Type:            REG_SZ
  Data:            Software Installation
 
Value 1
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            appmgmts.dll
 
Value 2
  Name:            ProcessGroupPolicyEx
  Type:            REG_SZ
  Data:            ProcessGroupPolicyObjectsEx
 
Value 3
  Name:            GenerateGroupPolicy
  Type:            REG_SZ
  Data:            GenerateGroupPolicy
 
Value 4
  Name:            NoBackgroundPolicy
  Type:            REG_DWORD
  Data:            0x0
 
Value 5
  Name:            RequiresSucessfulRegistry
  Type:            REG_DWORD
  Data:            0x0
 
Value 6
  Name:            NoSlowLink
  Type:            REG_DWORD
  Data:            0x1
 
Value 7
  Name:            PerUserLocalSettings
  Type:            REG_DWORD
  Data:            0x1
 
Value 8
  Name:            EventSources
  Type:            REG_MULTI_SZ
  Data:            (Application Management,Application)
                   (MsiInstaller,Application)
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
Class Name:        <NO CLASS>
Last Write Time:   6/15/2008 - 7:22 PM
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x0
 
Value 1
  Name:            Impersonate
  Type:            REG_DWORD
  Data:            0x0
 
Value 2
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            crypt32.dll
 
Value 3
  Name:            Logoff
  Type:            REG_SZ
  Data:            ChainWlxLogoffEvent
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x0
 
Value 1
  Name:            Impersonate
  Type:            REG_DWORD
  Data:            0x0
 
Value 2
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            cryptnet.dll
 
Value 3
  Name:            Logoff
  Type:            REG_SZ
  Data:            CryptnetWlxLogoffEvent
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            DLLName
  Type:            REG_SZ
  Data:            cscdll.dll
 
Value 1
  Name:            Logon
  Type:            REG_SZ
  Data:            WinlogonLogonEvent
 
Value 2
  Name:            Logoff
  Type:            REG_SZ
  Data:            WinlogonLogoffEvent
 
Value 3
  Name:            ScreenSaver
  Type:            REG_SZ
  Data:            WinlogonScreenSaverEvent
 
Value 4
  Name:            Startup
  Type:            REG_SZ
  Data:            WinlogonStartupEvent
 
Value 5
  Name:            Shutdown
  Type:            REG_SZ
  Data:            WinlogonShutdownEvent
 
Value 6
  Name:            StartShell
  Type:            REG_SZ
  Data:            WinlogonStartShellEvent
 
Value 7
  Name:            Impersonate
  Type:            REG_DWORD
  Data:            0x0
 
Value 8
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\dimsntfy
Class Name:        <NO CLASS>
Last Write Time:   6/15/2008 - 7:22 PM
Value 0
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x1
 
Value 1
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            %SystemRoot%\System32\dimsntfy.dll
 
Value 2
  Name:            Startup
  Type:            REG_SZ
  Data:            WlDimsStartup
 
Value 3
  Name:            Shutdown
  Type:            REG_SZ
  Data:            WlDimsShutdown
 
Value 4
  Name:            Logon
  Type:            REG_SZ
  Data:            WlDimsLogon
 
Value 5
  Name:            Logoff
  Type:            REG_SZ
  Data:            WlDimsLogoff
 
Value 6
  Name:            StartShell
  Type:            REG_SZ
  Data:            WlDimsStartShell
 
Value 7
  Name:            Lock
  Type:            REG_SZ
  Data:            WlDimsLock
 
Value 8
  Name:            Unlock
  Type:            REG_SZ
  Data:            WlDimsUnlock
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            DLLName
  Type:            REG_SZ
  Data:            wlnotify.dll
 
Value 1
  Name:            Logon
  Type:            REG_SZ
  Data:            SCardStartCertProp
 
Value 2
  Name:            Logoff
  Type:            REG_SZ
  Data:            SCardStopCertProp
 
Value 3
  Name:            Lock
  Type:            REG_SZ
  Data:            SCardSuspendCertProp
 
Value 4
  Name:            Unlock
  Type:            REG_SZ
  Data:            SCardResumeCertProp
 
Value 5
  Name:            Enabled
  Type:            REG_DWORD
  Data:            0x1
 
Value 6
  Name:            Impersonate
  Type:            REG_DWORD
  Data:            0x1
 
Value 7
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x0
 
Value 1
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            wlnotify.dll
 
Value 2
  Name:            Impersonate
  Type:            REG_DWORD
  Data:            0x0
 
Value 3
  Name:            StartShell
  Type:            REG_SZ
  Data:            SchedStartShell
 
Value 4
  Name:            Logoff
  Type:            REG_SZ
  Data:            SchedEventLogOff
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            Logoff
  Type:            REG_SZ
  Data:            WLEventLogoff
 
Value 1
  Name:            Impersonate
  Type:            REG_DWORD
  Data:            0x0
 
Value 2
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x1
 
Value 3
  Name:            DllName
  Type:            REG_EXPAND_SZ
  Data:            sclgntfy.dll
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            DLLName
  Type:            REG_SZ
  Data:            WlNotify.dll
 
Value 1
  Name:            Lock
  Type:            REG_SZ
  Data:            SensLockEvent
 
Value 2
  Name:            Logon
  Type:            REG_SZ
  Data:            SensLogonEvent
 
Value 3
  Name:            Logoff
  Type:            REG_SZ
  Data:            SensLogoffEvent
 
Value 4
  Name:            Safe
  Type:            REG_DWORD
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Value 5
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Value 6
  Name:            StartScreenSaver
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  Data:            SensStartScreenSaverEvent
 
Value 7
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  Data:            SensStopScreenSaverEvent
 
Value 8
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Value 10
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  Data:            SensStartShellEvent
 
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  Data:            SensPostShellEvent
 
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Value 13
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Value 14
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Value 15
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Value 16
  Name:            Asynchronous
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  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
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Value 1
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  Data:            wlnotify.dll
 
Value 2
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Value 3
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  Data:            TSEventLogoff
 
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Value 5
  Name:            PostShell
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  Data:            TSEventPostShell
 
Value 6
  Name:            Shutdown
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  Data:            TSEventShutdown
 
Value 7
  Name:            StartShell
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  Data:            TSEventStartShell
 
Value 8
  Name:            Startup
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  Data:            TSEventStartup
 
Value 9
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  Data:            0x258
 
Value 10
  Name:            Reconnect
  Type:            REG_SZ
  Data:            TSEventReconnect
 
Value 11
  Name:            Disconnect
  Type:            REG_SZ
  Data:            TSEventDisconnect
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            DLLName
  Type:            REG_SZ
  Data:            wlnotify.dll
 
Value 1
  Name:            Logon
  Type:            REG_SZ
  Data:            RegisterTicketExpiredNotificationEvent
 
Value 2
  Name:            Logoff
  Type:            REG_SZ
  Data:            UnregisterTicketExpiredNotificationEvent
 
Value 3
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  Data:            0x1
 
Value 4
  Name:            Asynchronous
  Type:            REG_DWORD
  Data:            0x1
 
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SCLogon
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
 
Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList
Class Name:        <NO CLASS>
Last Write Time:   4/29/2008 - 1:52 PM
Value 0
  Name:            HelpAssistant
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  Data:            0x0
 
Value 1
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  Data:            0x0
 
Value 2
  Name:            SQLAgentCmdExec
  Type:            REG_DWORD
  Data:            0x0
 
Value 3
  Name:            NetShowServices
  Type:            REG_DWORD
  Data:            0x0
 
Value 4
  Name:            IWAM_
  Type:            REG_DWORD
  Data:            0x10000
 
Value 5
  Name:            IUSR_
  Type:            REG_DWORD
  Data:            0x10000
 
Value 6
  Name:            VUSR_
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  Data:            0x10000
 
Keywords: Unidentified conflict causing intermitten…
Title
1 Can no longer burn DVDs
2 BURN DVD IN CD DRIVE
3 How to burn with nero a backup
4 How To Burn DVD's
5 Nero 7 not burning DVD
6 How to burn a DVD image (.sfv)
 
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[+][-]07.10.2008 at 09:32PM PDT, ID: 21979983

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About this solution

Zones: DVD Players & Recorders, Miscellaneous Hardware, General Computer Systems
Tags: Hewlett-Packard, LightScribe, LightScribe System Software version 1.14.17.1, communication error with the LightScribe drive, Print process failed. A communication error has occurred with the LightScribe drive.
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Solution Provided By: BigBexar
Participating Experts: 1
Solution Grade: B
 
 
[+][-]07.11.2008 at 12:25AM PDT, ID: 21980518

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[+][-]07.11.2008 at 12:52PM PDT, ID: 21985484

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[+][-]07.14.2008 at 09:23PM PDT, ID: 22004119

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20080716-EE-VQP-32 / EE_QW_2_20070628