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9.2

Solaris "Critical" Hardware Errors

Asked by w6hr in Sun Microsystems Desktop Computers, Sun Solaris

Tags: Sun Microsystems, Sun Blade 2000, 2000, Running Solaris 10 (05/08) and patched up to date

Every so often I would see something like this in /var/adm/messages on a Sun Blade 2000 with Solaris 10:
====================================================
May 15 08:20:20 moose scsi: [ID 107833 kern.warning] WARNING: /pci@8,600000/SUNW,qlc@4/fp@0,0/ssd@w2100002037eb570a,0 (ssd1):May 15 08:20:20 moose   Error for Command: write(10)               Error Level: Retryable
May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     Requested Block: 7338112                   Error Block: 7338112
May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     Vendor: SEAGATE                            Serial Number: 0308B0V3M4

May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     Sense Key: Hardware Error
May 15 08:20:20 moose scsi: [ID 107833 kern.notice]     ASC: 0x32 (no defect spare location available), ASCQ: 0x0, FRU: 0x4
====================================================

So I have been assuming that I have a disk drive that might be in the early stages of failure and for which I've been mentally preparing myself to deal with one of these days.  Then today in /var/adm/messages, I saw the following each time I booted the computer:

====================================================
May 26 17:54:25 moose fmd: [ID 441519 daemon.error] SUNW-MSG-ID: PCIEX-8000-5Y, TYPE: Fault, VER: 1, SEVERITY: Critical
May 26 17:54:25 moose EVENT-TIME: Mon May 26 08:05:03 PDT 2008
May 26 17:54:25 moose PLATFORM: SUNW,Sun-Blade-1000, CSN: -, HOSTNAME: moose
May 26 17:54:25 moose SOURCE: eft, REV: 1.16
May 26 17:54:25 moose EVENT-ID: bc6ebca9-ebb7-e000-a4f1-e429b499f944
May 26 17:54:25 moose DESC: The transmitting device sent an invalid request.
May 26 17:54:25 moose   Refer to http://sun.com/msg/PCIEX-8000-5Y for more information.
May 26 17:54:25 moose AUTO-RESPONSE: One or more device instances may be disabled
May 26 17:54:25 moose IMPACT: Loss of services provided by the device instances associated with this fault
May 26 17:54:25 moose REC-ACTION: Ensure that the latest drivers and patches are installed. Otherwise schedule a repair procedure to replace the affected device(s).  Use fmdump -v -u <EVENT_ID> to identify the devices or contact Sun for support.
====================================================

So I ran fmdump and got the following:

====================================================
May 26 17:54:25.3813 bc6ebca9-ebb7-e000-a4f1-e429b499f944 PCIEX-8000-5Y
 100%  fault.io.pci.device-invreq

       Problem in: hc://:product-id=SUNW,Sun-Blade-1000:server-id=moose/motherboard=0/hostbridge=0/pcibus=0/pcidev=4/pcifn=0           Affects: dev:////pci@8,600000/SUNW,qlc@4
              FRU: hc:///component=MB
         Location: MB
====================================================

So what's this telling me?  Could both sets of messages relate to the same issue.  Is it likely the disk drive?  Or might it be something more serious?  Or is it benign?
[+][-]05/27/08 12:35 AM, ID: 21650029Expert Comment

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[+][-]06/02/08 07:52 PM, ID: 21697273Author Comment

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[+][-]06/03/08 12:18 AM, ID: 21698181Accepted Solution

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About this solution

Zones: Sun Microsystems Desktop Computers, Sun Solaris
Tags: Sun Microsystems, Sun Blade 2000, 2000, Running Solaris 10 (05/08) and patched up to date
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Solution Provided By: robocat
Participating Experts: 1
Solution Grade: A
 
 
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