Question

Dell Monitor Goes Blank

Asked by: mgarthe

I have a Dell Monitor (not sure of model). I was attempting to fix the color by going into the monitor menu. I pressed a couple of button and got a message stating something like - "Preforming self test." The monitor then went black. I waited, nothing. I turned the power off (monitor only) and back on - picture comes on for a second and then black again. It has been unplugged & tested on other computers and still the same of when it is turned on the pictures appears for a second and then black.

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Asked On
2008-01-19 at 23:51:36ID23096429
Tags

Dell

,

Monitor

,

?

,

CRT

Topic

Computer Displays / Monitors

Participating Experts
3
Points
0
Comments
8

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Answers

 

by: camacho_marcoPosted on 2008-01-20 at 00:25:16ID: 20700499

Can you get in the menues again???

 

by: camacho_marcoPosted on 2008-01-20 at 00:25:54ID: 20700500

if yes selecy factory defaults

 

by: mgarthePosted on 2008-01-20 at 00:26:47ID: 20700503

No, I cannot get into the menu.

 

by: camacho_marcoPosted on 2008-01-20 at 00:48:00ID: 20700540

mmm... i am afraif you need to contact dell support, need the service tag ebhind your monitor.

https://support.dell.com/support/topics/global.aspx/support/chat/en/hardware_chat?c=us&l=en&s=gen&cs=

 

by: jamietonerPosted on 2008-01-20 at 01:28:50ID: 20700599

Unplug the monitor and hold down the power button for 30secs to 1 min. This will hopefully reset it to defaults.

 

by: mgarthePosted on 2008-01-20 at 01:36:46ID: 20700610

No, this did not help. However, I have found the solution after many hours of searching the internet! I will post it here in the case anyone else has this problem. Here is where I found it:
http://www.plex86.org/dell/Dell-LCD-Touch-Screen-E153FPTc-will-not-stay-on--blank--black-screen.html
Notice you have four buttons on the bottom of the unit: ( - ) Menu ( - ) minus ( + ) plus ( 0 ) power Hit these buttons in order to lower the 'Brightness' and 'Contrast': Press ( - ) minus -- enters 'Brightness' and 'Contrast' menu Press ( - ) minus -- moves hightlighted option down to 'Brightness' Press ( - ) Menu -- selects 'brightness' as option to change Press ( - ) minus several times -- each press moves the brightness down 1-100. Press ( - ) Menu -- sets the new level. Press ( - ) minus -- moves hightlighted option down to 'contrast' Press ( - ) Menu -- selects 'contrast' as option to change Press ( - ) minus several times -- each press moves the contrast down 1-100. Press ( - ) Menu -- sets the new level. Press ( - ) minus -- moves hightlighted option down to 'Exit' Press ( - ) Menu -- selects to exit the menu. Press ( 0 ) power -- turn off monitor Press ( 0 ) power -- turn on monitor The monitor stayed on for me after this. I lowered the numbers much lower than 60 at first. Then raised them slowly back up once I could see the screen easier.

 

by: Computer101Posted on 2008-08-26 at 15:40:22ID: 22320465

PAQed with points refunded (500)

Computer101
EE Admin

20120131-EE-VQP-002

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