I was not at work a couple of days and when I got back somebody used my computer. I'm not sure what they did but now when I start up my computer I receive this message Device Monitor Application has encountered a problem and needs to close. The computer I'm using is A Toshiba Satellite, Windows XP. Please help because some of my programs are not running and I'm not sure if this has any thing to do with it.
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Sorry its does not give me an error report. all it said is Device Monitor Alliciation has encountered a problem and needs to close. and it has If you were in the middle of something, the information uou were workingon might be lost. and it has a close button. Sorry that is not much to go on. Thank you for all your help.
Hi,
See this for example
http://techrepublic.com.co
do see the option it says
to see what data this error report contain click here.
Please click over there and give the appname and modname
Ded9
Hi,
The message does not look like that it just comes up and said Device Monitor Appliaction (spelled just like this) has encountered a problem and needs to close. It also has If you were in the middle of something, the information you were working on might be lost. Sorry that all the information it gives me I hope this is enough for you to help me I don't know what else to do. Thank you for all your help.
Gayle
try this
Download combofix.exe and save it to your desktop
Close any open browsers.
Before starting ComboFix disable and exit any anti-virus software, anti-spyware or any other security related software as they may interfere with ComboFix's operation.
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you and display it on your desktop called c:\combofix.txt. By default this log is located on your 'C' drive. Post that log in your next reply along with a fresh HJT log as well
Note:Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Combofix http://download.bleepingco
next run hijack this, scan and save a logfile then post it up here
http://www.tomcoyote.org/h
post both logfiles up here and we'll go from there
do you happen to have a lexmark printer ?
you said it is spelled just like this "Device Monitor Appliaction" with application mis-spelled is that correct ?
If it is mis-spelled in the error message follow my recommendation of running combofix because most legitimate programs would not mispell "application" if it actually is spelled correctly try uninstalling your lexmark printer.
Hi, I had the same problem as the guy above but uninstalling the lexmark didn't work. The message didnt show up when I logged back on, but as soon as I tried to reinstall the printer it said "printer application has encountered a problem and needs to close" then the device monitor application message came back also. I also couldnt install the ZUNE program as it said the same thing. Here are my Hijack and Combo reports any help would be appreciated.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:56:50 PM, on 2/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
C:\WINDOWS\system32\winlog
C:\WINDOWS\system32\servic
C:\WINDOWS\system32\lsass.
C:\WINDOWS\system32\svchos
C:\WINDOWS\System32\svchos
C:\WINDOWS\system32\svchos
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
C:\WINDOWS\system32\hkcmd.
C:\Program Files\Microsoft Office\Office12\GrooveMoni
C:\Program Files\CyberLink\PowerDVD\P
C:\Program Files\Java\jre1.6.0_03\bin
C:\Program Files\iTunes\iTunesHelper.
C:\WINDOWS\system32\ctfmon
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\svchos
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService
C:\WINDOWS\system32\wuaucl
C:\WINDOWS\system32\lxdico
C:\WINDOWS\system32\spools
C:\WINDOWS\System32\spool\
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntf
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThi
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R0 - HKLM\Software\Microsoft\In
R0 - HKCU\Software\Microsoft\In
R1 - HKCU\Software\Microsoft\In
R0 - HKCU\Software\Microsoft\In
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-E
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-D
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-D
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-E
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtr
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCh
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMoni
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\P
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.
O16 - DPF: {6414512B-B978-451D-A0D8-F
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService
O23 - Service: lxdiCATSCustConnectService
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdico
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService)
--
End of file - 6875 bytes
ComboFix 08-02.05.3 - dad 2008-02-05 22:50:36.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.
Running from: C:\Documents and Settings\dad\Desktop\Combo
* Created a new restore point
[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.
((((((((((((((((((((((((((
.
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Dow
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Dow
----- BITS: Possible infected sites -----
hxxp://go.microsoft.com
hxxp://www.download.window
.
((((((((((((((((((((((((( Files Created from 2008-01-06 to 2008-02-06 ))))))))))))))))))))))))))
.
2008-02-05 22:47 . 2008-02-05 22:47 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-05 22:40 . 2008-02-05 22:40 <DIR> d-------- C:\WINDOWS\LastGood
2008-02-05 22:40 . 2007-03-23 11:44 692,224 --a------ C:\WINDOWS\system32\lxdidr
2008-02-05 22:40 . 2007-03-30 06:13 344,064 --a------ C:\WINDOWS\system32\lxdico
2008-02-05 22:40 . 2007-02-09 10:07 69,632 --a------ C:\WINDOWS\system32\lxdicn
2008-02-05 22:40 . 2007-01-23 15:40 65,536 --a------ C:\WINDOWS\system32\lxdica
2008-02-05 22:40 . 2006-07-31 21:53 40,960 --a------ C:\WINDOWS\system32\lxdivs
2008-02-05 22:39 . 2007-02-21 23:13 45,056 --a------ C:\WINDOWS\system32\LXF3PM
2008-02-05 22:39 . 2006-11-07 07:02 36,864 --a------ C:\WINDOWS\system32\lxf3oe
2008-02-05 22:39 . 2007-02-21 23:12 32,768 --a------ C:\WINDOWS\system32\LXF3FX
2008-02-05 22:38 . 2008-02-05 22:39 <DIR> d-------- C:\Program Files\Lexmark Fax Solutions
2008-02-05 22:38 . 2007-02-19 12:00 1,645,320 --a------ C:\WINDOWS\system32\gdiplu
2008-02-05 22:37 . 2008-02-05 22:40 <DIR> d-------- C:\Program Files\Lexmark 3500-4500 Series
2008-02-05 22:22 . 2008-02-05 22:22 <DIR> d-------- C:\Program Files\Lexmark Toolbar
2008-02-05 21:48 . 2008-02-05 22:32 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-02-05 21:48 . 2008-02-05 21:48 1,409 --a------ C:\WINDOWS\QTFont.for
2008-02-04 02:41 . 2008-02-05 21:36 <DIR> d-------- C:\Program Files\QuickTime
2008-02-04 02:41 . 2008-02-04 02:41 <DIR> d-------- C:\Program Files\iTunes
2008-02-04 02:41 . 2008-02-04 02:41 <DIR> d-------- C:\Program Files\iPod
2008-02-03 19:34 . 2008-02-04 02:21 <DIR> d-------- C:\Documents and Settings\dad\Application Data\RegistrySmart
2008-02-03 19:33 . 2008-02-04 02:21 <DIR> d-------- C:\Program Files\RegistrySmart
2008-02-03 16:57 . 2007-10-24 01:47 282,112 --a------ C:\WINDOWS\system32\TBD8E6
2008-02-03 16:11 . 2008-01-11 17:39 145,408 --a------ C:\WINDOWS\system32\ZuneMT
2008-02-03 16:11 . 2008-01-11 17:39 70,656 --a------ C:\WINDOWS\system32\ZuneIp
2008-02-03 16:11 . 2008-01-11 17:39 62,464 --a------ C:\WINDOWS\system32\ZuneUs
2008-02-03 16:11 . 2008-01-11 17:39 35,840 --a------ C:\WINDOWS\system32\ZuneUs
2008-02-03 11:01 . 2008-02-03 11:01 0 --ah----- C:\WINDOWS\system32\driver
2008-02-03 11:01 . 2008-02-03 11:01 0 --ah----- C:\WINDOWS\system32\driver
2008-02-03 10:59 . 2008-02-05 22:25 <DIR> d-------- C:\Program Files\Zune
2008-02-02 06:10 . 2008-02-02 06:11 <DIR> d-------- C:\WINDOWS\system32\NtmsDa
2008-02-02 02:59 . 2008-02-03 16:36 <DIR> d-------- C:\Program Files\Windows Installer Clean Up
2008-02-02 02:59 . 2008-02-02 02:59 <DIR> d-------- C:\Program Files\MSECACHE
2008-02-02 01:17 . 2008-02-03 16:39 <DIR> d-------- C:\Program Files\ACW
2008-02-02 01:08 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\iTunes(2)
2008-02-02 01:08 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\iPod(2)
2008-02-02 01:06 . 2008-02-04 02:38 <DIR> d-------- C:\Program Files\QuickTime(2)
2008-02-02 00:32 . 2008-02-05 22:43 <DIR> d-------- C:\Program Files\Bonjour(2)
2008-02-01 21:35 . 2008-02-04 02:41 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-02-01 17:56 . 2008-02-03 12:28 664 --a------ C:\WINDOWS\system32\d3d9ca
2008-02-01 17:29 . 2008-02-01 17:29 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-02-01 17:27 . 2008-02-01 17:27 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-02-01 17:27 . 2008-02-01 17:27 <DIR> d-------- C:\Documents and Settings\Sinda\Application
2008-01-13 14:56 . 2008-01-13 14:56 <DIR> d-------- C:\Documents and Settings\kamiel\Applicatio
2008-01-13 14:56 . 2008-01-13 14:56 <DIR> d-------- C:\Documents and Settings\kamiel\Applicatio
2008-01-11 17:39 . 2008-01-11 17:39 40,832 --a------ C:\WINDOWS\system32\driver
2008-01-11 04:34 . 2008-01-11 04:34 <DIR> d-------- C:\Documents and Settings\dad\Application Data\Media Player Classic
2008-01-11 04:14 . 2004-01-11 23:00 348,160 --a------ C:\WINDOWS\system32\msvcr7
2008-01-11 04:12 . 2008-01-11 04:12 <DIR> d-------- C:\Documents and Settings\dad\Application Data\vlc
2008-01-10 15:27 . 2008-01-10 15:27 90,112 --a------ C:\WINDOWS\system32\QuickT
2008-01-10 15:27 . 2008-01-10 15:27 57,344 --a------ C:\WINDOWS\system32\QuickT
.
((((((((((((((((((((((((((
.
2008-02-06 05:36 --------- dcsh--w C:\Program Files\Common Files\WindowsLiveInstaller
2008-02-06 05:36 --------- d-----w C:\Program Files\Microsoft Visual Studio 8
2008-02-04 10:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-12-22 14:08 --------- d-----w C:\Program Files\Windows Live Toolbar
2007-12-22 13:42 --------- d-----w C:\Program Files\Microsoft SQL Server Compact Edition
2007-12-22 13:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\WLInstaller
2007-12-17 10:49 113,811,548 ----a-w C:\TAPEMASTERS INC-TFORNB19.exe
2007-12-17 10:32 107,043,317 ----a-w C:\DJ FINESSE-PSJ32.exe
2007-12-17 10:31 98,341,514 ----a-w C:\DJ SMALLZ-SRNB8.exe
2007-12-01 02:16 1,419,232 ----a-w C:\WINDOWS\system32\WdfCoI
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv
.
((((((((((((((((((((((((((
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Brow
2007-10-20 10:27 66912 --a------ C:\Program Files\AskSBar\SrchAstt\1.b
[HKEY_LOCAL_MACHINE\~\Brow
2007-10-20 10:27 267592 --a------ C:\Program Files\AskSBar\bar\1.bin\AS
[HKEY_LOCAL_MACHINE\SOFTWA
{F0D4B239-DA4B-4DAF-81E4-D
{1017A80C-6F09-4548-A84D-E
[HKEY_CLASSES_ROOT\clsid\{
[HKEY_CURRENT_USER\Softwar
"{F0D4B239-DA4B-4DAF-81E4-
[HKEY_CLASSES_ROOT\clsid\{
[HKEY_CURRENT_USER\SOFTWAR
"ctfmon.exe"="C:\WINDOWS\s
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe
[HKEY_LOCAL_MACHINE\SOFTWA
"IgfxTray"="C:\WINDOWS\sys
"HotKeysCmds"="C:\WINDOWS\
"NeroFilterCheck"="C:\WIND
"GrooveMonitor"="C:\Progra
"RemoteControl"="C:\Progra
"SunJavaUpdateSched"="C:\P
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe
"iTunesHelper"="C:\Program
"lxdimon.exe"="C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe" [2007-05-07 10:07 435120]
"lxdiamon"="C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe" [2007-03-05 04:40 20480]
"FaxCenterServer"="C:\Prog
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2007-10-01 15:40 5367608]
C:\Documents and Settings\kamiel\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.E
R2 lxdi_device;lxdi_device;C:
R2 lxdiCATSCustConnectService
R2 zumbus;Zune Bus Enumerator Driver;C:\WINDOWS\system32
*Newly Created Service* - LXDICATSCUSTCONNECTSERVICE
*Newly Created Service* - LXDI_DEVICE
.
Contents of the 'Scheduled Tasks' folder
"2008-02-01 05:45:03 C:\WINDOWS\Tasks\AppleSoft
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-02-05 11:30:00 C:\WINDOWS\Tasks\RegistryS
- C:\Program Files\RegistrySmart\Regist
- C:\Program Files\RegistrySmart
"2008-02-03 13:00:01 C:\WINDOWS\Tasks\wrSpySwee
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe>/
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.ex
- A:\
"2008-02-03 12:00:04 C:\WINDOWS\Tasks\wrSpySwee
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe>/
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.ex
- A:\
.
**************************
catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-05 22:52:41
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************
.
Completion time: 2008-02-05 22:53:37
ComboFix-quarantined-files
.
2008-02-06 06:05:05 --- E O F ---
Business Accounts
Answer for Membership
by: ded9Posted on 2008-02-03 at 20:15:12ID: 20811870
Hi,
First when you get this error click on the message "what data this error report contain click here. You need to click and find the
Appname:, Modaname:
I need the above information
Modanme: will contain the file thats creating a problem.
Ded9