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05.09.2008 at 09:17AM PDT, ID: 23389974
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Getting a Wierd Display on Second Monitor..

Tags: Dell, Dell UltraSharp LCD Monitor, 1708FP Flat Panel with Height Adjustable Stand,17.0 Inch
Hello,

    I have a user that uses two Dell Flat Screen Monitors both of them are Dell UltraSharp 1708FP Flat Panels with Height Adjustable Stands,17.0 Inch screens each.  On her Primary Monitor everything is running fine, on the Secondary Monitor she's getting a weird strip of yellow and black that covers about 80 percent of her screen.  
 
    Here are the things I've done to try and troubleshoot this issue:

1.)  Replaced old monitor cable  with new one from PC to Monitor.
2.)  Checked her Graphics Card settings.
3.)  Reset the Monitor to Factory defaults.
4.)  Replaced Monitor with brand new Monitor.
5.) Checked all Power and video connections.
6.) Went into Propertys>Settings, switched Primary w/Secondary Monitors, it just brought over the Yellow and Black Screen to the Primary Monitor when I did that.

    Any suggestions on how to fix this are greatly appreciated.

Thanks - Vic
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Question Stats
Zone: Computer Hardware
Question Asked By: riuser
Solution Provided By: f-king
Participating Experts: 3
Solution Grade: A
Views: 0
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05.09.2008 at 09:35AM PDT, ID: 21534492

Rank: Guru

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05.09.2008 at 09:40AM PDT, ID: 21534542

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05.09.2008 at 11:27AM PDT, ID: 21535334

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05.09.2008 at 01:17PM PDT, ID: 21536130

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05.09.2008 at 03:34PM PDT, ID: 21536800

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05.09.2008 at 06:29PM PDT, ID: 21537496

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05.09.2008 at 11:28PM PDT, ID: 21538032

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05.12.2008 at 01:52AM PDT, ID: 21545376

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05.12.2008 at 12:11PM PDT, ID: 21549684

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05.13.2008 at 01:25AM PDT, ID: 21553110

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05.09.2008 at 09:35AM PDT, ID: 21534492

Rank: Guru

have you connected the bad monitor as primary or on its own?
 
05.09.2008 at 09:40AM PDT, ID: 21534542
She runs a Y-splitter type of VGA adapter thingy on the back of her PC, it doesn't plug in to the normal "Blue" port on back of PC but the "White" port below it.
 
05.09.2008 at 11:27AM PDT, ID: 21535334

Rank: Guru

have you tried connecting the monitor on the lead where the primary monitor is.
to rule out a bad Y connector.
Accepted Solution
 
05.09.2008 at 01:17PM PDT, ID: 21536130
just hooked up a brand new Y-Connector to it and still got the same result.  I even took the shrowd off, unseeded the graphics card and re-seeded it and that didn't help.
 
05.09.2008 at 03:34PM PDT, ID: 21536800

Rank: Wizard

Sunds like the video card has an issue since you have changed primary to secondary and the issue jumped to the other screen. Have you tried changing the resolutions to a lower setting to see if the video card is being challenged by the resolutions. I would suspect the video card.
What video card is in the computer?
Assisted Solution
 
05.09.2008 at 06:29PM PDT, ID: 21537496
Hi Spark, it's a standard graphics card that came with the PC which is a Dell Optiplex GX280.
 
05.09.2008 at 11:28PM PDT, ID: 21538032
i presume you have tested the bad monitor plug into the 15 pin blue D connector of the video card to rule out the possibility that its not the monitor is the culprit.
 
05.12.2008 at 01:52AM PDT, ID: 21545376

Rank: Guru

Are the monitos close to each other?
Try swapping them around it could be interferenence problem.
 
05.12.2008 at 12:11PM PDT, ID: 21549684
Thanks.
 
05.13.2008 at 01:25AM PDT, ID: 21553110

Rank: Guru

so what was it?
 
 
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