Question

dell D810 does not work well with BenQ projector

Asked by: kelvinight

this issue is kinda weird.
my dell d810 laptop using ati mobility x300 video card, when connected with BenQ projector, it does not detect each other
tried update video driver, Fn+F8 , they just dont see each other
but laptop works fine with another EPSON projector and that BenQ projector works fine with another Asus laptop.

the most weird part is that when under safe mode, they work fine, by pressing Fn+F8, screen shifts from laptop to projector.

does anyone know what causes it and the fix ?


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Asked On
2009-09-29 at 10:36:00ID24770893
Tags

Projectors

Topics

Computer Displays / Monitors

,

Microsoft Windows Operating Systems

,

PC Laptops

Participating Experts
1
Points
500
Comments
7

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Answers

 

by: semtex2004Posted on 2009-09-29 at 10:53:51ID: 25451487

plug the projector in to the vga connector on the back of the laptop and then right click on the desktop and select properties. Click on the settings tab, then clcik on the screen numbered 2 and tick the box 'extend my windows desktop on to this monitor' and click apply.

Does this make any difference?
When you hover over the screen numbered 2 what does the tooltip say - is it not active?

 

by: kelvinightPosted on 2009-09-29 at 11:05:37ID: 25451616

it's not like secondary monitor is disabled, it's just not detected at all
when try to enable secondary monitor, nth happens.

 

by: semtex2004Posted on 2009-09-29 at 11:29:10ID: 25451823

are you using the same cable to connect to this projector as you did with the other projector?

 

by: kelvinightPosted on 2009-09-29 at 11:55:57ID: 25452092

yes, same cable

 

by: semtex2004Posted on 2009-09-29 at 12:47:26ID: 25452668

when you are in safe mode the graphics driver is not being used. So I would look for an alternative graphics driver as this is most likely the source of the problem. Where did you download the update from?

This link is to an older driver from dell for you graphics card. I would uninstall the original driver first if possible and replace with this one.

http://download.cnet.com/Video-ATI-MobilityRadeon-X300-Driver-Version-A01/3000-2108_4-107061.html

 

by: kelvinightPosted on 2009-10-03 at 11:26:56ID: 25486303

i downloaded driver from ATI website.
but i will try the one you gave me later next week cuz the laptop is not with me right now.
many thanks

 

by: kelvinightPosted on 2009-10-07 at 14:34:11ID: 25520346

semtex2004 is partially right, the truth is watever driver i used, it didnt work
so i had to uninstall video drver and leave it as no driver then tested work

20120131-EE-VQP-002

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