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Blackberry randomly downloads old messages

Asked by janderson2k in Blackberry Operating System

Tags: RIM, BES Blackberry, Blackberry

I have a client who has a BES server (latest edition as per this message) and about 50 users that all work fine except one user with  a world edition.  The device will function normally for weeks at a time and than all of a sudden he will get 400 messages from 2 months ago... Messages he already recieved in outlook/exchange AND on the device.  

What I have done;
1. Deleted service books/resent
2. Hard reset
3. Master radio reset/wipe

I have called RIM and they said, "?????????".  I am at the point where I may recommend to the client that they replace the device or get another model.  Please help.
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