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7.2

connecting a blackberry to exchange

Asked by mrBrightside in Blackberry Operating System, Email Servers, Exchange Email Server

Tags: blackberry, blackberry

hi all,

i have 2 users wanting to use blackberries for mobile access, i dont really understand it all....however i have said we can sort their email, which i do not know how to syncronise with our exchange 2003 server....so what i have done instead is create a blackberry email account user@blackberry.orange.co.uk and just mascarade this as their normal email.....steps i have done to achieve this:

set up user account with blackberry email
checked they recieve emails to phone from that account (which works fine)
set reply email to the users actual account (user@mydomain.com)
auto bcc (user@mydomain.com, i will then create a rule to move all incoming emails from user@mydomain to be moved to the sent items)
send as email address to be user@mydomain.com

so from the above steps if a user sends an email to anyone else it comes up as user@mydomain.com and not user@blackberry.orange.co.uk....

to sort it out so they recieve the correct emails i have created a contact in the exchange A/D called userblackberry hidden it from address lists so network users dont get confused. set email contact to smtp email address user@blackberry.orange.co.uk and then in exchange general on the actual user, change the forward option to userblackberry and deliver to both inboxes....

it doesnt really work though, if i send it from the network it sends 2 messages the actual email and then another with a winmail attachment and blank email.....if i send it from a hotmail or my own external account it does get delivered but sometimes blocks up in the server queue and wont send messages on, anyone got a clue as to why they would block up in the queus? please bear in mind i know nothing about queues

thanks

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20091021-EE-VQP-81 / EE_QW_2_20070628

connecting a blackberry to exchange

Asked by mrBrightside in Blackberry Operating System, Email Servers, Exchange Email Server

Tags: blackberry, blackberry

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