Advertisement

04.23.2008 at 06:35AM PDT, ID: 23346470
[x]
Attachment Details

BES server upgrade issue

Asked by wunderlich in Blackberry Operating System, Blackberry Programming, Windows 2000 Server

Tags: BlackBerry, BlackBerry Enterprise Server, 4.1.4, Trying to upgrade to 4.1.5, Error 1316. A network error occured while attempting to read from the file C:\WINDOWS\Imnstaller\Blackberry Enterprise Server.msi, Since the install kept failing because of the error. I reinstalled the old version that seemed to work fine and restored old the database.

Yesterday I was trying to upgrade my BESserver from 4.1.4 to 4.1.5 and the installation failed because of error "Error 1316. A network error occured while attempting to read from the file C:\WINDOWS\Imnstaller\Blackberry Enterprise Server.msi". So I reinstalled the old version back and restored the old database. The server and phones seems to be operating fine, but now when I try to rerun the install for the upgrade I get an error that says "Unable to convert registry 2.1". I also tries to go into "add/remove programs" to try and do a repair and I can't see the BES server in that mmc. I am afraid that I will have to totally wipe out the server and start from scratch. Does anyone have any suggestions to help me?Start Free Trial
Attachments:
 
error.bmp (990 KB) (File Type Details) 
First error during initial upgrade
First error during initial upgrade
 
 
error2.bmp (960 KB) (File Type Details) 
error after reinstall and DB restore
error after reinstall and DB restore
 
[+][-]04.23.2008 at 06:46AM PDT, ID: 21420596

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04.23.2008 at 06:59AM PDT, ID: 21420731

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.23.2008 at 07:08AM PDT, ID: 21420819

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04.23.2008 at 08:33AM PDT, ID: 21421826

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.26.2008 at 06:34AM PDT, ID: 21445465

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04.27.2008 at 12:48PM PDT, ID: 21450185

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05.07.2008 at 08:46AM PDT, ID: 21517632

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Blackberry Operating System, Blackberry Programming, Windows 2000 Server
Tags: BlackBerry, BlackBerry Enterprise Server, 4.1.4, Trying to upgrade to 4.1.5, Error 1316. A network error occured while attempting to read from the file C:\WINDOWS\Imnstaller\Blackberry Enterprise Server.msi, Since the install kept failing because of the error. I reinstalled the old version that seemed to work fine and restored old the database.
Sign Up Now!
Solution Provided By: wunderlich
Participating Experts: 3
Solution Grade: A
 
 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628