Advertisement

05.30.2008 at 04:06AM PDT, ID: 23444167 | Points: 500
[x]
Attachment Details

BES Activation -  Unable to find SRPId for user

Asked by Lamont77 in Blackberry Operating System

Tags: BES, BES

Trying to activate a user through BB activation. Dont usually have any problems but the IT POLICY status is "Error".  Resending the IT policy and the service books do nothing.

We have deleted the users BES account and re-created to no gain. The event logs show the following:

Event Type:      Warning
Event Source:      BlackBerry Policy Service
Event Category:      None
Event ID:      20000
Date:            30/05/2008
Time:            11:16:04
User:            N/A
Computer:      BESSERVER
Description:
{user@domain.com, PIN=2533C108, UserId=30}RequestHandler::GetDataFromDBforWRP - Unable to find SRPId for user /o=First Organization/ou=First Administrative Group/cn=Recipients/cn=%username%Start Free Trial
[+][-]06.02.2008 at 06:33AM PDT, ID: 21691781

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]06.12.2008 at 08:23AM PDT, ID: 21770503

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]06.12.2008 at 01:17PM PDT, ID: 21773313

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]06.12.2008 at 11:11PM PDT, ID: 21776303

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628