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07.17.2008 at 07:28PM PDT, ID: 23575623
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Attachment Details

Blackberry sync crashes at the same point everytime in Outlook Calendar

Asked by crapshooter in Blackberry Operating System, Outlook Groupware Software

Tags: RIM, Blackberry Desktop

I have a client who is trying to sync his Blackberry to his laptop.  It has been working fine for a while.  Now, all of a sudden, it hits a particular entry in his Outlook Calendar (the same one every time) and crashes/exits.  I found an article on the web that describes how to generate a debug log (which I have attached here).  According to the article, I should be able to look at the bottom of the log and see which entry is the problem  - then delete it.  However, I can't seem to find the obvious line that the article described.

Can anyone help?

Thanks,
DanStart Free Trial
Attachments:
 
PtTrace log of session
 
 
TIF log of the session
 
[+][-]07.17.2008 at 07:34PM PDT, ID: 22032483

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About this solution

Zones: Blackberry Operating System, Outlook Groupware Software
Tags: RIM, Blackberry Desktop
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Solution Provided By: YellowShoe
Participating Experts: 3
Solution Grade: A
 
 
[+][-]07.17.2008 at 10:36PM PDT, ID: 22033089

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