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07.20.2008 at 01:22PM PDT, ID: 23580438 | Points: 500
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Can Send but not recieve from Blackberry phone using BES Server and Exchange 2203

Asked by rromanjr in Blackberry Operating System, Exchange Email Server, Blackberry Programming

Tags: RIMM, Blackberry Enterprise Server, 4.1.4.15

I have 10 blackberry phones connected to BES Server using Exchange Server 2003.  Everything was working fine up till one of the phones will send out email but will not receive it.  The emails do show up in outlook on the users laptop but will not show up on the blackberry phone.  And the other 9 phones work just fine.  The whole system has be up and running for about 8 months with out any problems until now.  

I tried to delete the user from BES Server and recreate them and then re-activate the phone which all goes well and activation says successful.  But I still get the same problem where I can send but not receive emails sent to that users exchange account.

I just tried resending the service book because I remember reading someone that might help.  Not sure if it has yet or if it just going to mess things up more.  

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[+][-]07.20.2008 at 04:17PM PDT, ID: 22047379

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[+][-]07.25.2008 at 02:04PM PDT, ID: 22092308

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[+][-]07.25.2008 at 05:20PM PDT, ID: 22093103

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