Question

Wireless Syncronization with Blackberry Desktop Manager not BES

Asked by: b_lick

My Boss needs to have his blackberry syncronized wireless while he is at is desk. Is there a wireless sync that is available without using BES. Also, what wireless signal will be/can be used? He is mostly concerned when he is at work about not having to bother tethering the BB to his Laptop.
Do I need to upgrade to the free version of BES. It's only the one user I have. And if this is the best option is the installation/configuration difficult? I've got very little BB experience but good experience with Windows Server, which is where it would be installed.
How can we have the blackberry sync wirelessly without BES?

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Asked On
2008-08-29 at 09:43:31ID23689401
Tags

Blackberry

,

Desktop Manager

,

4.6

,

Blackberry 8300 Curve

Topics

Blackberry Operating System

,

Blackberry Programming

,

Windows XP Operating System

Participating Experts
3
Points
400
Comments
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Answers

 

by: jderaPosted on 2008-08-29 at 09:52:19ID: 22347236

Your best option there is to use BIS, Blackberry internet service, and set it so all of his email sent from the blackberry are sent to himself as well.  It is easy and take about 10 minutes to set up.  Just need to know who your carrier is and the BIS website for that carrier should be as easy to find as doing a search, for example "Verizon BIS" on google.

The Blackberry Professional Software Express that you mention is good option, it is free for the first license.  If you have half decent server not being used, will not take that long to set up, just requires quite a few prereqs, including SQL Server, but you can use SQL Server 2005 Express.  Both the "BPSE" and the SQL server can be installed on the same box.

You can also go the hosted BES route, for $10 a month, check out mailstreet.net.

 

by: jderaPosted on 2008-08-29 at 09:54:05ID: 22347252

 

by: jderaPosted on 2008-08-29 at 09:54:49ID: 22347261

FYI, At the very bottom of the link, you will find all the BIS sites that I was mentioning for each carrier.

 

by: jderaPosted on 2008-08-29 at 09:55:55ID: 22347273

 

by: b_lickPosted on 2008-08-29 at 10:25:32ID: 22347484

Hmm, well we dont have a server that is not being used. Infact just one, total. It has SQL Server already. It acts as our domain controller also. Should i consider putting it on that server?
He needs more then just emails sync'd. Contacts, Calander also.
Can that be done with the BIS? I'm going to look more into the BIS now.

 

by: jderaPosted on 2008-08-29 at 10:33:25ID: 22347545

No, if you need more than email BIS is a no go.  Look to the BPSE, you will need another server, do not put in on a domain controller.  BB recommends for the BSPE you can put it and SQL server on the same box, no DC.

 

by: b_lickPosted on 2008-08-29 at 10:53:58ID: 22347704

Ok thanks for the help but the BPES does not seem like a likely option to invest in. Do you or someone else have any other suggestions to have the BlackBerry sync without the need to connect via the usb. Bluetooth would work nicely.

 

by: jderaPosted on 2008-08-29 at 11:03:31ID: 22347791

You can transfer files via bluetooth, but syncing I think is a no go for that option.

How about the BES hosting 10 bucks a month gets you everything he wants.  I doubt if do you find something else, that it will not do anything more than the email, but I highly doubt you will find anything else viable then what I mentioned above.  I will ask around and find out what I can find out.

 

by: jderaPosted on 2008-08-29 at 11:05:25ID: 22347805

I did forget one thing, look into Google Sync, I thinks its only calendar, but maybe they have expanded it.

 

by: DBrookfieldPosted on 2008-08-29 at 11:13:44ID: 22347880

HI there, I've got exactly the same situation, you can put BES on a single server it's just not recommended. The reason being the resources used, every BES user is like 5 Exchange users. If you have a half decent server then you should be fine. The 1 user is free so it's not exactly an investment, however I would say buy the Blackberry support option about 480 Euros.
If you do go that route check out http://www.blackberryforums.com/ loads of good info.

The machine I have this on is a Dual Core with a mirrored RAID set of SATA drives and 4gb ram on SBS 2003. It has SQL anywhere on it as well BES and rarely do I ever see the thing go past 10-15% cpu. The office only has 10 users so make your choice from that. You could of course virtualise it if you wanted to keep it seperate from yoru current OS. Enterprise Virtaul Server is free from Microsoft now.

If your anything less than 30 peeps this is do-able. In the situation I have with this client all other office staff use BIS, I've opened IMAP for them.



 

by: DBrookfieldPosted on 2008-08-29 at 11:16:05ID: 22347898

FYI for a really good email system with support for BB and Mobile devices http://www.communigate.com/enterprise/blackberry_large.html

 

by: jderaPosted on 2008-08-29 at 12:00:36ID: 22348279

I believe b_licks's point was he did not want to run BES, for just 1 user the hosting is a much better option regardless, cost of ownership, etc...plus it sounds like b_lick only has one server, so I doubt you want one server as a DC, SQL, file server and BES.  B_lick, is this one server SBS 2003? If so by the way another no no based on BB recommendation.  Where is he going to put the VM or if you want to deal with MS virtual machine???... needs another box no matter what and I already mentioned the " half decent" option 10 post ago.

DBrookfield as for your last post, what are talking about??? changing his whole email system for one BES server, that is insane.

 

by: jderaPosted on 2008-08-29 at 12:16:13ID: 22348415

You need 2 servers for NotifyLink??? good luck with that...

http://www.notifycorp.com/products/documentation/Enterprise_Exch_DataSheet.pdf

 

by: GLComputingPosted on 2008-08-30 at 09:09:48ID: 22352352

idera... re installing BES on a DC, it used to be a no-no to install it on a DC or even on the same machine as the Exchange Serv, but with the Professional version supporting SBS, this is now supported.

I've actually run a full 20-user BES on a DC with Exch 2003 and have never had a hiccup.

The real reason this isn't recommended, is that running any servers on a DC has security risks.... but most SBS servers are set up that way.

b_lick - yes, a BES Pro Exp includes the first user free and is the best way to sync Exchange... you don't say what email system you're using, so if not Exch, you might just use the POP3 BIS connections in the BB

 

by: DBrookfieldPosted on 2008-08-30 at 19:07:18ID: 22353862

Man I didn't think this would end in flame wars....

I was simply making the point that it is possible to run BES in a single server scenario, JDers it was you who said host it, I don't believe the question mentioned this. The original question was about wireess syncing and BIS Doesn't do this for Contacts Calander Tasks etc. And lets face it, the point really is what the MD wants to do. As I said I have a client that is running BES MS SQL, SQL Anywhere and Exchange off the same box (and oh yes this is the DC). Why would you want a seperate box for a VM here? It defeats the point in the case we're talking about.. I'm not suggesting it is good practice, however it is achievable.  

I mentioned the other email system for several reasons firstly is will sync both Black Berries and Mobile Devices, afterall how can anyone make an informed choice if they don't have all the information.

Totally agree about the security issues GL, however I would say companies that do things off one box (and there are many) proberly subscribe to a different philosophy. As IT professionals it's our job to explain the pitfalls and then do what we are asked to the best of our ability ;)

 

by: jderaPosted on 2008-08-30 at 19:27:34ID: 22353900

No flame wars, apologies if it sounded like that.  The reality is anything can be done, but running all your it services makes no sense, not recommended, and if your one and only box blows up your are SOL.  I think we all can agree on these points, if we are all well trained and experienced IT professionals.  My recommendations still stand and are your best routes.  The reason I brought up the VM the way I did was if you are running exchange and all the other services on a vm you are asking for trouble and I am speaking from experience, go with the BES hosting for one user.

 

by: jderaPosted on 2008-08-30 at 19:31:16ID: 22353908

Also I think you need to go recheck the technical requirements for the BPSE on BB's website.

 

by: DBrookfieldPosted on 2008-08-30 at 19:38:42ID: 22353920

Coolio I completly agree about single box environments just sadly so many companies don't care, it's a cost to them. I guess it's not so bad now if you have a Good DR plan and imaging software :-)





 

by: GLComputingPosted on 2008-08-31 at 17:44:40ID: 22356928

idera, the technical requirements page gives two options... one on a secondary server and one on an SBS with Exchange:

BlackBerry Professional Software installed on a Microsoft® Windows® Small Business Server or Microsoft® Exchange Server, with Microsoft SQL Server 2005 Express installed by the setup application on the same server
    * Intel Pentium IV processor (2 GHz or more)
    * 1.5 GB or more of available RAM

 

by: DBrookfieldPosted on 2008-09-01 at 08:55:48ID: 22361224

Ok right I suspect we need to summarise this.

If you want to install BES (BPSE is BES) you can do this in a single server environment, it's not always advisable to do this but you can do it. You really haven't given us any information on what system you have, as in is it SBS is it Win 2003 do you run Exchange, we have made assumptions here. However you can run it. I'm looking at some stats now, 25 users on a Win 2003 R2 with exchange and BES with 20 BB users has 4Gb ram and RAID 10 on SCSI setup on a 2.8 Pentium D runs at about 15-20% CPU resources.

I've also got another client running SBS 2003 4GB of RAM  Mirrored SATA drives it has BPSE 1 User
Total 7 users on the box runs at 5-15 % CPU.

However the other things you need to know are that the more services you run from the same box then the greater the risk.

But in today's age with the number of imaging devices and how cheap drives are then it's not such an issue nowadays.

Just make sure you tell your MD the issues and that way he can make an informed choice as to if he wants the sync enough to A put you through more work and B add extra risk (although IMHO it's not much more risk). C) add tot hat the extra work you will have to do, and you will have more, BES can be temperamental, so be advised that although you get BES for free, you really should take up the 1 year BB support option which in Euro's is about 480, so if it's the states you are in then I guess $600-$700.

If you do get BES up and running make sure join some of the BB forums, they are very helpful...


 

by: jderaPosted on 2008-09-02 at 17:52:20ID: 22373129

The BES hosting for your situation is the best way to go, you have to none of what had been mentioned above.

 

by: DBrookfieldPosted on 2008-09-03 at 04:27:40ID: 22376005

Doesn't BES hosting also mean you also have your exchange server hosted elsewhere? If that is the case then all email accounts would have to be hosted externally and would have to be factored into the price.

At least with doing it internally you keep your email where you want it and you don't accrue further costs if you add more employees.

If this isn't the case send me a link as I'm interested in how you can host just the BES part for people who don't want to add BES to their exchange organisation.

I guess also what should be factored in, is that "b lick" would gain some BES experience if he/she so wished :-)

 

 

by: DBrookfieldPosted on 2008-09-03 at 04:38:50ID: 22376072

Good man thanks for this..

 

by: DBrookfieldPosted on 2008-09-03 at 04:55:22ID: 22376173

Damn nope this is all about Exchange and BES not just BES, hey ho.

 

by: b_lickPosted on 2008-09-03 at 06:49:34ID: 22377135

Great thanks for all of that info.
FYI our server is running SBS 2003 R2, 4Gb of Ram, 30 Exchange Users, acts as a DC, SQL server, and also hosts a couple internal websites.
Does anybody have any feedback about the bluetooth connection with the latest Desktop Manager?
I am curious if it is treated the same as if it were a cable connection.

 

by: DBrookfieldPosted on 2008-09-03 at 06:54:29ID: 22377186

Sorry I should have said yes the bluetooth connections does work just like a cable.  It was a bit flaky when I used it, but I put that down to the Blue tooth adaptor on the machine.

 

by: jderaPosted on 2008-09-03 at 08:36:03ID: 22378397

In terms of the hosting, I actually mentioned above mailstreet.net is probably the direction you take, but I have answered this before in a few others postings as well, here is one link:

http://www.experts-exchange.com/Hardware/Handhelds_-_PDAs/Blackberry/Q_23658209.html


As for the bluetooth scenario it worked fine for me.  But of course what you are proposing using Desktop Manager to wirelessly sync via bluetooth will not fulfill your requirements since it does not sync email only contacts, calendar, notes, etc...  Here is some info on how to set up:

http://www.blackberry.com/btsc/articles/835/KB04132_f.SAL_Public.html

 

by: jderaPosted on 2008-09-03 at 08:44:33ID: 22378499

As for the hosting, you do not need your Exchange server hosted as well, you can just use the BES hosting side. Well it sounds like b_lick is running on the cheap so, the only loss of experience from hosting the BES would be the actual install, which is actually the easiest part.  He would still have to manage the BES for the one user.  The reality is with only one user on BES, you are only going to get so much experience.  As with any solution it requires forward thought.  If tomorrow he was planning on going to implement BBs for all 30 users, then of course the BES hosting does not make any sense and guess what neither does the Blackberry Professional Software Express (BPSE), he would better off going with the full version and then we are back to square one, he needs an additional server (actually that is regardless of BES, b_lick you need another server!!!) and yada, yada, yada....5 grand for the BES licensing and at least another couple grand for the new server.

 

by: jderaPosted on 2008-09-03 at 08:46:27ID: 22378530

IIS and SQL server on the same box is a risk on several levels.

 

by: DBrookfieldPosted on 2008-09-05 at 03:52:48ID: 22397110

SBS comes with IIS and SQL.
BPSE is exactly the same software as BES infact you can change from BPSE to full blown BES by removing the serial numbers and putting in new ones (It's a pain in the arse command line line but can be done).

Show me the link to the BES only option on all the sites I've looked at it always comes with exchange.
AS far as I can see this is what mailstreet have to say  (Requires MailStreet Hosted Exchange Service)

Don't get me wrong here, I want to know who supplies a BES only service as I've got a  client who wants to use this as they just want to contact a supplier if BES goes down as they don't have any IT staff.

 

by: jderaPosted on 2008-09-05 at 07:48:35ID: 22399533

Well this is going way of the question, but IIS and SQL server together have been known to be a security issue for quite some time.  Especially, if you expose this box to the outside world you are looking for trouble.  Just mentioning a heads up.  Look at:

http://searchsqlserver.techtarget.com/tip/0,289483,sid87_gci1198241,00.html
http://www.enterprisenetworkingplanet.com/netsecur/article.php/3552711

As for the BES hosting, every hosting is different, take a look at: https://prominic.net/web.nsf/pages/blackberry-mail

Specifically mailstreet.com does require a mailstreet exchange account like some of the others do.  Make financial sense from there perspective, for some its just add on service to the exchange hosting.

DBrookfield, sounds like we are answering more questions of yours then the b_licks, ha...., ha....maybe you should post a question on EE.....





 

by: DBrookfieldPosted on 2008-09-05 at 13:48:05ID: 22403648

I've posted loads :-)  All of the Hosted BES stuff I've seen has always come with Hosted Exchange unless you want your email on Domino IMHO it's better than exchange. However no many people want Domino now and 30 users on a hosted exchange server would be a pretty penny and wouldn't make financial sense just so one person can have Wireless, if it's a real issue about the server I'd stick it on a desktop with 2003 on it.

However I stick to my guns, it is possible to put BES on the server, if it was me I'd invest in a good imageing software and make sure I had offline Monthly's. Acronis do a universal restore which will allow you to restore to a totally different machine. ..






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