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09.10.2008 at 09:37AM PDT, ID: 23719934
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8.2

Blackberry 8830 not deleting e-mails when deleted from Outlook

Asked by djhath in Blackberry Operating System

I just deployed a new BES server about a week ago (4.1.6.9).  I have a user, who registered his Blackberry 8830 through Enterprise Activation, with an issue where when deleting e-mail from his Outlook/Exchange box, it does not delete the e-mail from the device.

We tried turning off Wireless Reconcile and turning it back on, to no avail.  We did notice (comparing the two of ours), that mine has a "Message Servces: Desktop" selection at the top, under Email Reconciliation, and his does not.

Any ideas?Start Free Trial
[+][-]09.10.2008 at 09:49AM PDT, ID: 22440317

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[+][-]09.10.2008 at 10:03AM PDT, ID: 22440453

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About this solution

Zone: Blackberry Operating System
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Solution Provided By: djhath
Participating Experts: 1
Solution Grade: A
 
 
[+][-]09.10.2008 at 10:07AM PDT, ID: 22440503

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[+][-]09.10.2008 at 11:57AM PDT, ID: 22441696

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