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09.16.2008 at 10:44AM PDT, ID: 23735987
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8.2

BES user license needs to be reset for device, how do I do that?

Asked by lamonw2000 in Blackberry Operating System

Tags: , , ,

One of the Blackberry devices is not receiving e-mail through our BES. We removed the license from the BES server and are trying to assign it back to the phone to try and do the enterprise activation. The license manager says that all of the licenses have been taken, even though they now have not. We have rebooted the server and the services, does not seem to clear up the license.Start Free Trial
[+][-]09.17.2008 at 01:32AM PDT, ID: 22496552

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[+][-]09.22.2008 at 07:28AM PDT, ID: 22540294

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About this solution

Zone: Blackberry Operating System
Tags: Research In Motion, Blackberry Enterprise Server, 5.2.3790, The number of users selected exceeds the number of available licenses. Please select a fewer number of users to add.
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Solution Provided By: mfrintne
Participating Experts: 2
Solution Grade: A
 
 
 
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20081112-EE-VQP-43 / EE_QW_2_20070628