Question

Bluetooth Peripheral Device drivers missing after pairing Blackberry Bluetooth

Asked by: iescamillab

After pairing Blackbery 9000 (Bold) Bluetooth w/ Dell Latitude E5500, every time I log into Windows two messages pop indicating "Bluetooth Peripheral Device" drivers are missing and can't find them by using the default search option (not in the BB Installation Disk, nor through Win Update).

In the Device Manager exclamation marks appear next to two "Bluetooth Peripheral Device" icons under the "Other Devices" section.

I'm able to establish connection between the PC and Blackberry, however while trying to sync via bluetooth I get disconnected after a few seconds.

OS: Vista 32-Bit
Blackberry Desktop Manager: 4.6.0.12
Blackberry Device Manager: 4.3.1.12


Thank you in advance for your help !

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Asked On
2008-12-26 at 23:01:21ID24010602
Tags

Blackberry Bold 9000 Bluetooth Peripheral Device

Topic

Blackberry Operating System

Participating Experts
3
Points
250
Comments
5

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Answers

 

by: RohitBagchiPosted on 2008-12-27 at 03:40:21ID: 23247998

Link on setting up Bluetooth for desktop, Vista considerations,

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=SAL_Public&dialogID=205924532&stateId=1%200%20205926209


Bluetooth Blackberry Windows native drivers needed:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10827&sliceId=SAL_Public&dialogID=205928142&stateId=1%200%20205926624

Windows native drivers how you install

http://www.blackberryforums.com/bluetooth-connection/28166-how-use-native-bluetooth-drivers-most-bluetooth-adapters.html


 Information on Vista using tethered modem:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05178&sliceId=SAL_Public&dialogID=205924532&stateId=1%200%20205926209

Registration of the at1.dll file, Vista:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04840&sliceId=SAL_Public&dialogID=205924532&stateId=1%200%20205926209

 

by: jderaPosted on 2008-12-27 at 14:04:28ID: 23249654

Here you go, check out the posting from TheSand, message 14 (page 2). The whole posting is about the issue you are having.

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=911&view=by_date_ascending&page=2

 

by: jderaPosted on 2008-12-30 at 18:40:26ID: 23267821

Were you able to resolve this?

 

by: iescamillabPosted on 2009-01-04 at 11:56:32ID: 31529075

After trying proposed solutions (most of them I've already tried even before posting, since my device was paired), my computer continued to ask for the drivers and in the device manager the two missing drivers still appeared under the "Other Devices" section.

Therefore, I decided to install the most recent version of Blackberry Desktop Manager (4.7), but I disabled the Desktop Connectivity and Wireless Bypass since I'm not really interested in synchronizing using Bluetooth.

Thank you for your support.

 

by: snsemeaPosted on 2009-06-30 at 13:48:20ID: 24749433

I'm also getting the same problem. After pairing, I am getting the same problem mentioned above. I'm using Blackberry Bold 9000, Operating System on my laptop is Windows Vista. None solution effective over the net. Any clue?

20120131-EE-VQP-002

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