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4.2

Unable to get Blackberry activated with BES 4.1.....

Asked by PrOwLeR84 in Blackberry Operating System, Handhelds and PDAs, SBS Small Business Server

Tags: BES 4.1, SBS2003, BlackBerry, Activation

I have installed BES 4.1 onto my SBS2003 Server and am attempting to get users phones synced with BES, but when they type in their email address and the activation password it just hangs at the activating screen.

I know there is a connection being made because on the BES manager, it shows that there was a connection made, just failed to activate.

Could an issue be that i am inputing the server name wrong, when you input your email and activation password there is another field for server name.  This is something else i am not sure about:

This is how i put it,     SERVER.MYDOMAIN.COM  is this right or did i not set up correctly.  I cannot find a walk through for this portion of setting up users.

A little back history, or Domain Controlelr that hosted BES Previously has crashed, this is a fresh install on a new machine.  Would this have a factor in users not being able to activate on BES?
Related Solutions: Add a new Blackberry user/device on BES 4.1
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About this solution

Zones: Blackberry Operating System, Handhelds and PDAs, SBS Small Business Server
Tags: BES 4.1, SBS2003, BlackBerry, Activation
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Solution Provided By: PrOwLeR84
Participating Experts: 3
Solution Grade: A
 
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