I have a new client for which we just move email, through SBS2008, in house from a hosted solution. We have a single user with a BlackBerry. The previous tech claims that he never setup BES for them through the hosted Exchange service they were using. My problem is that the BB user has email, calendar and contacts syncing wirelessly and I do not know how. In the past when I have seen BB that are attached to BES or BPS, the Enterprise Activation page will show and email address and some status info. However this BB show neither. Is there a way that I can tell if the BB has been "Enterprise Activation"-ed or is there a 3rd party app that would be doing this wireless calendar sync?
I need an aswer quickly, as the email has been transfered and we are only syncing email right now.
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It sounds like the user is using Blackberry Internet Service thru the carrier and using the OWA functionality. Call the carrier and ask them to review the functionality and provisioning data plan associated with the phone, they can also tell you if it using BIS and help you access using the PIN and EMEI number if you are the bb administrator.
As I was awaiting replies, I started downloading BPS. With the responses I got, it looks like I will be configuring BPS. However, as I try to install it, I am running into runtime errors and upon little investigation, it doesn't look like BPS currently supports installation on Server 2008! Do you know if this is true? It has been out for over a year now, how is it not yet supported?
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by: MesthaPosted on 2009-01-26 at 11:44:24ID: 23470039
It might be a service from the wireless provider that scrapes off OWA. I don't think that works with Exchange 2007 so BPS will have to be deployed.
From memory (haven't got a device in front of me) but if the device has Enterprise options enabled then Enterprise Activation should still be in the Options menu.
I think there is also a way to tell looking at the service book list, but I can't remember 100%.
Or you could just call the service provider because they have to activate Enterprise support at their end.
-M