I think they were upgraded to outlook 2007 from 2003 ? I will find out about the ost and pst files ?What difference does this make ?
Many Thanks,
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One Way Blackberry
Hi,
Blackberry all sorted for one user until we swapped the laptop over for her. Then when this was done any changes made on the laptop dont replicate back to the blackberry ? However changes made to the blackberry sync all ok to the laptop/Exchange ?
Any Ideas ?
Thanks,
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Answers
If the emails are moved to a PST the BES will not detect the changes (this moves the emails offline) and no updates will make it to the handheld. Also sing Outlook 2007 with Exchange 2003 isn't great as it doesn't always update exchange fully until it is opened and closed. You can press F9 in Outlook to force an update to the server.
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by: garycutriPosted on 2009-04-29 at 06:06:24ID: 24259929
Hi, does Outlook happen to be a newer version on the new laptop? Also can you please confirm that Outlook is setup to store email in an OST and not set to use a PST?