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7.8

BES 4.0 on W2K member server and issues with 2008 Domain Controllers

Asked by GardBrown in Blackberry Operating System, Windows 2000 Server, Windows Server 2008

Tags: Blackberry Enterprise Server

We are in the process of migrating our domain to Windows Server 2008 from Windows Server 2003.  At this stage, I have two 2008 DC's and one remaining 2003 DC.

My BES 4.0 is installed to a Windows 2000 member server.  I am ready to retire my 2003 Domain controller.  Yesterday, I did a 'test' shutdown on the 2003 DC to determine if any unexpected issues arose.  I then restarted all the member servers, including BES.  When the BES server came back up, all the services appeared to start, but none of the Blackberry devices would receive mail and there was an event id 10000 repeated in the event log which basically said:

'BES' Agent 1 failed to initialize within 30 seconds.

That repeats about 10 times, then the log gets flooded with various 20049 and 16058 events relating to Exchange Connector and Blackberry Synchronization Service.

I restarted it a few times, and went through my BES configuration to see if anything appeared to be looking for the 2003 DC, but I found nothing referencing it.  The Exchange server is working normally.  So then I brought the 2003 DC back online, rebooted the BES server once more.  With the 2003 DC online, all is normal with BES again.  It's not a DNS issue because the BES Server's DNS points to the 2008 DC's, and has for some time.  

So, bottom line is with the 2003 DC out of the mix BES won't run.  It seems there is something about having the 2003 DC online that BES needs, but I don't know what. I am wondering if v4.0 of BES may be incompatible with a 2008 domain even though it's running on a Windows 2000 server.  Any help is appreciated!

-Gard Brown
[+][-]06/22/09 07:21 AM, ID: 24682734Accepted Solution

Your question has an Asker Certified™ answer! GardBrown verified that this solution worked for them--which means it will likely work for you, too. Click to view the solution free for 30-days now.

About this solution

Zones: Blackberry Operating System, Windows 2000 Server, Windows Server 2008
Tags: Blackberry Enterprise Server
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Solution Provided By: GardBrown
Participating Experts: 2
Solution Grade: A
 
[+][-]06/05/09 09:31 AM, ID: 24558007Expert Comment

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[+][-]06/05/09 09:50 AM, ID: 24558170Author Comment

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[+][-]06/05/09 04:22 PM, ID: 24560786Expert Comment

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[+][-]06/08/09 09:13 AM, ID: 24573622Author Comment

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[+][-]06/22/09 12:56 PM, ID: 24685923Expert Comment

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